South Shore Autolines

Rip off joint — bought an Acura MDX, they didn’t have a carfax, but some other vendor, they refused to spend the 39.95 carfax; very shortly after the 30 day warranty, the car needed brakes, and they refused to replace. Also, the car was on a recall and I had to force them to send it to acura dealer in walpole to resolve. Also, the car was sold with keyless entry and I had to beg for that too! Of course when they sent the car to walpole to get the keyless entry, they forgot to get the recall issue resolved (a one hour fix), so I had to drop it off again — now I found out that the tires on the vehicle are junk, Milestar, my mechanic says they are dangerously bad. I won’t even call them because they are arrogant and demeaning
Hate this place!

I bought a jeep from them and had some reservations as they first tried to sell me another vehicle that had some serious rust issues… but after going over the jeep, decided it was a good vehicle… one issue I did have when first looking at it was the brakes… thought they needed some work as they felt a bit warped during the test drive… I was assured that the brakes had been done recently and it was most likely the tire balancing or front end misalignment, both of which they said they would check and take care of if found to need it… against my better judgement went ahead with the sale… did this because the rest of the vehicle was fantastic… well after about 6 months I happened to need to drive the jeep (my daughter is the primary driver) after getting on the highway I noticed that when applying the brakes at 60 there was considerable front end shaking and steering wheel wobble… classic warped rotor… took to a different shop with a mechanic I trusted… he confirmed my suspicions and went further by telling me that the brakes appeared to be the original brakes that had never been serviced as the slides for the calipers were totally frozen and the rotors were showing signs that they had been heating up beyond normal apparent by the color of them (darkened by the heat) for some time. this was in total contradiction to what we were told when looking at it. yes… buyer beware… but there should be a trust when purchasing a vehicle for a teenager and the care dealer knows the vehicle is being purchased to be used by said teenager. a female teenager at that… would they want the same treatment for their daughter… I think not

I had a great experience at this dealership. The vehicle I purchased was priced fairly and the sales process went very smoothly. The only issue I did have was I was told that the breaks/​rotors were all newly replaced. After having the car for only 3 weeks, the rotors started to go. I contacted the dealership and they took it right in to be fixed. I was charged a $ 100 lemon law deductible which I thought was a bit unfair, being told that the breaks/​rotors had just been replaced.
With all of this being said, I would still buy another car at this dealership.