Michaels

Well, they had the adult coloring books GrandMa was seeking, and nifty puzzles of Princess Leia.

I once saw a man pay full price ($ 49.99) for an 8×10 photo frame… I wanted to throw a coupon at him but I think that would have been weird.
I head to this Michaels if I need craft supplies quick. I can usually find most things that I need and the price is comparable to
if I use the 40% off coupon. Surprisingly, I came here looking for a simple cone of white thread and didn’t find any. Their seasonal merchandise usually comes on sale early (not after the holiday) which is great!
Overall, decent selection and reasonable prices (with at least a 40% off coupon).

Disappointed with the Braintree Michaels store. I visited the store this Saturday, and just a total disaster. This store recently moved across the street from the Ivory Plaza to the Pearl Plaza on Pearl Street in Braintree (exit 17 off Route 3). This location is very busy, crowded, congested, and small, not making a great experience. Definitely smaller than the previous location across at Ivory (so why did they even move?). I was surprised that there was a long checkout line, but they had all of the checkout registers open, so they were trying.
I guess I was just annoyed with the store in general, as it was not a normal Michaels store, and with the whole entrance/​exit and parking lot.
This area is in desperate need of a new Michaels, can’t wait for them to open in Stoughton.
*If shopping here, make SURE to use a coupon. They have them ALL the time, or they match any Jo-​Ann or AC Moore coupons. I normally keep a few 40%, 50% or even 60% off on my smartphone. I suggest either printing them or also keeping them on a mobile device.*

Great place to get arts and crafts supplies. I often go around halloween and back to school time and they always have great sale. Friendly staff members and they are eager to help you find what you need and also to help you to find coupons online as well. Awesome parking space and great location.

I had an oil painting mounted and framed. I picked it uoup 2 weeks later and noticed when I hung one of the two paintings the right side was bubbled/​warped. The framer Steven was very pushy when I first went. He said that I needed glass but I knew I didn’t and that i did not want glass which I told him. So when I went back to have them fix it he told me I would have to pay for remounting etc. He was rude and dint care about what the problem was. He didn’t take my information for the manager to call me … I have to call him. I was very upset esp because the painting means so much to me!
I would NOT recommend for anyone to work with the framer Steven!

The new store is great. There is more space and they seem to have more inventory. The 40% coupons that are available all the time make for some amazing deals.

New location is very nice, layout is larger, easier to navigate. Felt it was much easier to browse. Register layout is much, much better. Only disappointment was the sewing section seems so small, but I guess people don’t sew anymore. Too bad.

I am not into the whole craft thing, but was at this Michaels recently for a children’s Rainbow Loom themed birthday party.
The party room was very small, and it was quite cramped. However, the instructor was very engaging and kept the kids busy for almost 90 minutes. My daughter says she learned a few new things about the Rainbow Loom thing, so that is all good.
I do agree with some of the other reviewers that this location is a little «old/​dingy/​rundown», but they are apparently moving next month across the street into a newer facility.

This Michael’s seems to be declining in quality as the months go by… It’s very cramped, very disorganized, and just feels a bit dingy. They had everything that I needed but it wasn’t easy to find! Items weren’t located where you would expect them to be.
I happened to pick up a frame that was missing a tag (Hate when this happens!) and it took about 6 employees and 12 minutes to figure out what to do. This was after I offered to run back and grab another. They then used the little walkie talkie to tell the cashier the price. GREAT! But can you bring the frame back to me… I kinda need it if I’m paying for it!
It was a rough trip, but it’s conveniently located… so I shall suffer.

Went here to frame a large print. They were not helpful at all. The kid working the counter was nice enough, but knew nothing about framing. Their price was double my quote at frantic framers in Quincy. And the guy at frantic framers had been doing it for twenty years and knew everything about it.

Went here today after going to 5 other stores looking for what I thought would be a simple frame to locate. I needed something that would show the front and back of a picture because the one i have is double-​sided. Michaels was the only place that carried something like this.
Granted, the frame was EXTREMELY pricey, for what it actually was: two thick pieces of plexi-​glass that were magnetically held together…$ 16 and some change just for 1 frame.
Whatever, I knew I saw a coupon in Sunday’s globe so I was hoping that the cashier would let me borrow the store’s and apply the discount to my order. I ended up buying 4 of these frames, so the coupon could’ve helped a lot.
When I went to pay, I asked the cashier to borrow her coupon and she rudely said that don’t have one and that they aren’t doing that anymore… her attitude was extremely unpleasant especially since I was there a couple weeks ago and another cashier offered me a discount. If I wasn’t so happy about finding the stupid frames, I’d be giving them 2 stars…

This is my favorite time of the year for decorating our home and I always find the best deals at Michaels. Holiday Ribbon for 40% off, Fall Outdoor scarecrows for $ 6.99 + another 20% off. There’s always some kind of discount and I’m not going to complain about that.
We recently stopped in looking for arts and crafts supplies for the kiddies in our church… and I found tons of fun little trinkets in their «impulse buy» bins.
Michaels is great and this location is pretty much the same as the rest.

Michael’s in Braintree, I want to like you better… I really do… but you’re testing my frustration level lately. The last 2 times I’ve visited there, I wanted to remain optimistic, but I’m running out of optimism that this place will continue to be my «go-​to» craft store. I’d give you 1.5 stars if I could but I don’t think you deserve 2 so I’m dropping you down to 1.
1^st «incident». I went there around Labor Day to get some white-​chocolate melting discs. They were marked «buy 1 get one [either free or half off… can’t remember exactly]». Great, I thought! So, I picked up 4 bags. I also picked up a couple of other crafty items that I needed as well. I went to check out, and Helen was my cash-​register lady (remember her name… it comes up a lot in my review). As Helen was ringing me out, I noticed that I wasn’t getting the deal on the chocolates, so I mentioned it to her. With her usual confused air, she asked what the deal was supposed to be (um, you work here, I don’t… why are you relying on me to relay the deal?). So I told her. She voided out the order, and again, it wasn’t showing up the discount. She called over another girl and she, too, wasn’t seeing the deal. So, Helen said, «Well, it’ll go through ONCE YOU PAY.» Um, excuse me? I have to actually PAY to make sure the deal went through? Lame! I said, «That can’t be right.» So Helen, again confused, said «Well, I’m sure it’ll go through once you pay.» Yea, right; whatever. So I neither paid nor did I make a purchase. I bought my candies elsewhere.
2^nd «incident». Today; I went and bought a few random things. A couple of stockers were loudly complaining about something as I was shopping… tacky, girls; very tack. When I was ready to check out, I was 3^rd in line (1 older woman was paying, another woman in front of me was booking a party, then me). A guy (customer) walked up asking if any of the other registers were open. Helen (yes, there she is again!) was at a register but the light wasn’t on. However, Helen decided that she would take him anyway. Thanks, Helen! I’ve been waiting for about 5 or 10 minutes and this guy walks up and you take him first… Nice.
So, fine, whatever. The older woman was done with her transaction, so the cash-​register lady said to me, «I can take you» (and gave me a pleasant smile). i walked up (around the party-​customer-​lady). Immediately, the cash-​register girl (not the nice one… the one helping the party-​customer) «cut» in front of my nice cash-​register lady and said in a real snarky tone (to the other cash-​register lady), «I’ve already started ringing her up» (indicating the party lady). Then she snottily said to my nice cash-​register lady, «Can’t you just wait??» WOW!
So, I exited this situation and went over to (you guessed it!) Helen. She started mumbling in a passive-​aggressive way that I’ve come accustomed to, «Why do they keep sending people over to me and I’m not even ready. I have no coupons. We’re supposed to give out coupons.» So fine, whatever. She proceeded to ring up my random items. Among some random stuff, I had 3 large diamond-​looking paper weights. All were the same except for their colors (one pink, one red, and one clear). The pink and red ones were labeled with a price bar code, but the clear one was not. So, Helen (again, mumbling to herself) said, «Do these have separate bar codes for their colors? Ah, yes, they do. [Then, to me, she said] Can you go over and get one with a tag on it?» Excuse me, Helen? You want me – the customer — to go over to get another one with a tag? Yea, right. (Don’t want to sound like a princess or anything — had I noticed that it didn’t have a sticker I would have gotten one that did have a sticker to avoid this hassle.) So I said, «Can’t you just use the red one? I know they’re marked differently, but can’t you just use that one?» She said (I swear), «Well, if the store runs out of the clear ones because we used this red bar code…» at which point I interrupted Helen and said, «That’s not really my problem, is it.»
So, we continue to check me out and another item doesn’t have a sticker (not my lucky day! I need to be more observant next time). Helen mumbled to herself about she can’t believe that «they» (whoever «they» are) don’t put stickers on these things.
I tallied up my order, paid, then left.
However, Michael’s, I’m sick of your less-​than-​customer-​service attitude I’m getting lately. As others have posted, you’re neither the only game in town, nor are you (anywhere close) to the cheapest. You’ve got all these alleged high-​end craft items and charge us, sometimes, through the nose for them. For the prices I’m paying, I would expect — no, I DO expect — better service. You need to do some mystery shopping to experience what I do all the time. I’m either going to find another Michael’s (perhaps in Hannover) or just skip Michael’s altogether and go to Joann’s or AC Moore.

My husband and I stopped by over the weekend to look for craft supplies to help us with our Halloween costumes.
Dave was looking for some grey felt and a plastic gem. We found the gem we needed without any problems. The felt was a little hidden, but a kind associate brought us straight to it when we asked him.
I had no idea what my Halloween costume would be before entering the store, but by the time I left I had a very cute pirate hat ($ 4) and a foam sword ($ 5). I’m quite happy with my inexpensive Halloween costume.
The store also had some seasonal aisles with great home decorations for Halloween, Thanksgiving, and Christmas.

I love going into craft stores. I just wish their products were more economical! I’d like a hobby that wont have me go broke. Is that even possible? For some reason, this place seems to have less selection than the one in Framingham.
Tonight, I bought about $ 70 worth of items for making cards and scrapbooking. That’s not even a plastic bag full of toys! On the bright side, they gave me a coupon for 40% off on 1 single regularly priced item! Maybe there’s my chance to get a cool gadget! What should I get?

I like Michaels but they are pricey. This place has a LOT of stuff and is fairly well stocked. Everything here is kind of picked over though and can sometimes get really messy. I love coming here during the Halloween and holiday season, they have a ton of seasonal crafting materials usually on the cheap. I prefer AC Moore myself though.

Everytime I ask if they have something in the back the answer is no :(They run outta stuff alot. but I love using my 40% off coupon here! Kinda pricey… I prefer A.C. Moore though they run outta stuff too.hmm. Oh well, lots of stickers ! Poster boards, foam ones… papers.scrapbooks.paint, markers, yeah all the crafts stuff! Checkout is usually one person. so there may be a line.

Even though Michael’s carries plenty of beads, I don’t buy them here. Their seed beads are not good quality as many of them are made in China… But, I DO get canvases & painting supplies for my larger bead-​paintings. I also buy sheets of acid-​free matte board from the frame shop. Usually you can find a 50%-off coupon in their mailers so it’s not a bad deal, but otherwise, I think the store is quite pricey. I have also gone here to have some artwork custom-​framed, and they always do a great job, but again — pricey — even with the coupon…

Michael’s generally has so much arts & crafts stuff, plus classes, party-​favor type things, and baking needs. I wouldn’t usually go there for my knitting needs, but at least you can return unopened needles with a receipt, which you can’t do at many other specialty shops. However, this store has even less of the super general selections than other Michael’s stores, like the one in Everett (which is also T accessible). They also don’t have the grand 2-​aisle toy department like other Michael’s. If I could give it 1 & a half-​star, I would, because the staff can be nice. Also, the drive from Boston is not nearly as nightmarish as that roundabout in Everett, and it’s a short and not terribly sketchy walk from the Braintree T. Just go during the day.

I took a cake decorating class here last year — I did learn a couple new things and it brought out my creative flair so far as cakes & cupcakes go! This place is awesome for cake decorating supplies, they have a TON of Wilton stuff and sometimes you can catch when the cake decorating teacher is there and shoot ideas off her, very cool! Also good selection of framing supplies for you to do it yourself! Fake flowers, paints, beads, kids stuff, sewing & knitting stuffz, the only thing lacking in my book is more choice in canvases and more helpful staff (sometimes!).