Furniture Gallery

My fiancé and I bought a sectional from this Billy guy. Who is the owner of this horrible store. Everything was good until I made the payment and the sale was done. The day the received the couch they called me to deliver it. I agreed they said they’ll get to my place at 7. Delivery driver from Macy’s shows up at my door at 10:40p.m to deliver my sectional. Couches where broken and of course the delivery man refused to take the couches with him because he can’t leave it in his Macy’s truck and Billy or I would need to pay the guy $ 100 for delivery (since that’s what Billy pays him per delivery). So than I called Billy no answer. I send him a message with a picture of the damages on the couch… still no answer. I show up at the store the next day and he just gives me shit and tells me I need to wait for the manager to call me. (Mind you he’s the owner with only 2 workers in there). So he ended up kicking me out the store. So after 2 weeks of fighting with him and threatening him with court etc he ordered me a new sectional. A different guy comes and delivers it alone. So my fiancé had to help him. But he only brought one piece of the sectional the other piece is still broken and he refuses to order this piece because he will need to pay so that means I would need to pay extra.
I WOULD NOT RECOMMEND ANYONE TO GO IN HERE AND SHOP. IF YOU ARE LOOKING FOR SOMETHING CHEAPER THAN JORDANS OR WHEREVER CHECK OUT FRUGAL FURNITURE OR SOMETHING SIMILAR TO THAT! GURANTEE YOU’LL HAVE A NICE EXPERIENCE AT FIRST JUST SO YOU CAN BUY FROM HERE BUT ONCE THAT SALE IS THROUGH AND YOU PAID FORGET IT YOU’LL GET THE WORST EXPERIENCE AFTER THAT. THEY’LL CALL YOU ALL KINDS OF NAME. THEY MIGHT TELL YOU IF THEY CAN’T DELIVER IT THAT SAME DAY YOU MIGHT HAVE TO WAIT A WEEK OR 2 MORE. THEY ARE ALL FULL OF BULLS*IT!!!

*This review is only representative of MY experience with this business*
My husband and I were on a long, arduous search for a new couch for our home. We stopped into the South Shore Mall on a Thursday night thinking we’d hit up Macy’s. Macy’s had a couple options, but they had a 6 week lead time on orders for delivery. No thank you! After looking at the malls directory, we noticed the listing for Furniture Gallery. We decided, why not, let’s look to see what they have.
It’s an eclectic mix of furniture, for sure. Some of it would never be allowed in my home, but we were happy to see a fair number of couch options that we really liked. The prices seemed comparable to Macy’s until we checked with the one man servicing the store and he told us the prices were for the SETS. I literally had to stop and ask, «wait, what? that price for two couches!?» Sold.
It’s $ 60.00 for delivery (probably more if you live outside the Braintree/​Weymouth area).
We ordered the couches, paid in full, and were told that it would be a week to 10 days for delivery. It took almost two weeks (not the 10 days) for the couch to come in and the only reason I’m giving the store 4 stars, rather than 5 is because they didn’t communicate to us why there was a delay. The only reason we knew is because my husband called twice to follow-​up. Once we reached the store, the person was quick to inform us of a delay in shipping from California, but that would have been better received had they been proactive about calling and keeping us informed.
The truck swung by on a Wednesday night and they moved the two couches in the house. It’s a plain truck, no signage and the delivery guys aren’t uniformed, but they were very kind, very careful, and very cheerful!
I would go back to Furniture Gallery again. Great bargains!

Went to buy a couch only one worker who barley spoke english… had no idea about the bank they were using to finance us i asked what the interest rate was and he was so confused. I was told the couch was backorder. Ordered it on the 11^th he said it would be here by the 25^th. Welp nope got a calling saying he can come thursday between 11 – 3 what a nice time
i called at 250 asked were they were he said he only had 3 delivers today. And his driver was leaving boston! So unprofessional so pissed that i paid 60 $ for shipping and not even close to being ontime! I will never go there again and will not recommend anyone to do so either.

I was overall very please with this place. We had looked at at several different places for a sectional couch for a reasonable price. We were looking for a specific size and had trouble finding it. The sales person was helpful and had some pretty good options for us. Couch was in on time and delivered when promised. Pretty happy with my new couch!

I needed a cheap mattress for a rental unit I am renting out. The salesman took me to an area in the back of their warehouse (which worried me very much), but the next day I had a brand new queen size mattress, box spring and frame for cheap delivered for an thirty bucks (cheap again), and they even set-​up the frame and put everyone on it!
Overall, great experience and happy to share :)