AutoZone

Check engine light was on and I took it there. First associate was friendly but he couldn’t find where the OBD2 scanner was. I also tried looking everywhere and couldn’t find it. Then he asked another associate to double check and he couldn’t find it and said ‘probably its not there, previous owner must have taken it out’. Well I was puzzled and was not ready to give up yet and kept looking and found a plastic cover on the dash and the OBD scanner hiding underneath. The trouble started when I went back to tell this dude that I have found the port and he can bring his scanner to check the code. He was RUDE from that point and said wait it will be a while before he could come again! I didn’t say anything and waited outside — he took care of couple of customers. Then as he realized I’m standing there waiting and he has no customers to attend, he started asking people browsing in the isle if they want something at the counter. Finally with a very rude attitude he came out and asked me to start the car. I had given the key to first associate and had not taken back so I said «Do you have my key, I don’t have it?» and he was very rude «Why should have your key? bla bla». I was still patient and said «I gave it to your associate and I thought he would have given you». Again he got angry and stayed rude with few remarks. Before going back to the store and checking with the 1^st associate for the key — I looked around and found the key in the car left by the 1^st associate. Horrible experience — feels bad to go all the way to Weymouth AutoZone when this one is walkable distance from my home…

This place is great!
After going to an Advanced Auto Parts and being bullied into purchasing a headlight and then being told they couldn’t assist me in installment (after I noted I had no idea what I was doing) I called up Autozone on a suggestion from a friend. The gentleman who answered the phone was friendly and even told me the best time to come in so I could have someone on site help install the headlight.
I went in first thing in the morning (extremely helpful for those who commute into Boston; they open at 7:30am) and was met by two friendly staff members who found the part and had the installation done within 20 minutes total.
Clean and conveniently located right off Rte 3 I will be going back to this store for any and all of my car needs.
Thank you Autozone!

I’m a fan of this AutoZone location because the staff is great! They’re extremely helpful when I come in clueless about what I need to fix my car. I’ve never heard them try to upsell anyone, and have in fact heard them mention to another customer that they could get a cheaper part and still be safe if they wanted to.
Recently, my husband & I stopped in to get a replacement bulb for a headlight. The staff at the front desk looked up the part number we needed, and directed us to the aisle it was in — even mentioning the color of the packaging the blub would be in. (The blub in the packaging he suggested was the cheapest, but we ended up buying a slightly higher priced bulb in the same model number that claimed to be brighter for night driving.)
The staffer asked if my husband or I knew how to install the light, and I’m sure he would have helped us with that if I hadn’t said that my Dad was looking forward to helping my husband install the light. That lead to some funny banter between the staffer & my husband about father-​in-​laws and «new school» vs. «old school» methods for car repair.
I’ve also been to this shop alone to get red tape as an in between fix for a broken brake light before a replacement light ordered online could come in, and headlight cleaner to fix some very dim looking headlights that wouldn’t allow me to pass inspection– both for a car I’m no longer driving since it was getting old & becoming a money pit.
I appreciate a store treating a woman in a car repair shop as another customer to be helpful to, instead of a mark that should have products she doesn’t need sold to her. (Jiffy Lube, you’re the biggest offender in making me feel like a talked down to woman!)
I would recommend this store to anyone in the area that wants helpful staff to greet them & help fix their car problems.

Came in to get some spray to clean hard to remove stains on my car.
Called ahead, very proficient call handling skills even when faced with with weird inquires.
Plenty of free parking, large spacious store.
Awesome, attentive & helpful staff.
Advised me correctly as to the best items to get, did not push for any of the expensive stuff but recommended the cheapest (price/​value) items available.
Had some other questions regarding car care/​maintenance, which were appropriately answered.

Great service! Went in to get a new battery and have it installed. The one that I needed wasn’t available at the store so they went to the Weymouth store to get it for me. The installation was quick. Thanks for your help Auto Zone :)

Very generous and helpful! Thank you for your recent donation to team Betty Boobs & the Avon Walk for Breast Cancer.

AutoZone is an auto parts store.
Good service. I went there on 5÷4÷2009 to get a new air filter for my 1998 Toyota. I told the guy at the counter what I needed. I didn’t know what brand I wanted and I didn’t know the part number. No problem. Someone went into the regular aisle part of the store and got it for me. Thanks guys!

Excellent service. I went in here (absolutely clueless) to buy windshield wipers… The guy who helped me was great. Not only did we have some playful banter which i really appreciated because i was having a pretty crappy day, but he helped me pick out some wipers. He talked me through all the selections, picked out the right size, installed them on my car, and even showed me exactly how it was done. He also was completely honest and told me that i only needed to buy one wiper which was damaged by snow /​ice.