Sonic Drive-In

When this location re opened after several years things looked promising, but now service and management has gone way down. I went last night for ice cream. I was hoping for a holiday peppermint shake but when I asked about it they said no all they had was mint. I ended up ordering that, and from the menu board I could see that whoever took my order entered it correctly, but what I got was vanilla! I asked if they had a full sized Sundae, all that was listed was a $ 2.19 size and you know that that is not going to be very big, but no, again so I ordered it. When my order was brought out I asked about a carry tray but was told they were out of those, so I had to nurse the treats home in my cup holders and almost lost the shake, which wouldn’t have been much of a loss when I was getting out of the car. I wonder why I went to Sonic when Steak and Shake, where I am always treated nicely (especially the female assistant manager, always a joy!) is actually closer to my home. This is the last time I will every give Sonic my $$

Well my man and I have been here a couple of times and the times we went it was really hit and miss. Wait times though, yeah they need some help with their customer service, Im not saying all of it is bad. They could just do better on the service. But food wise it was good, couple of times though my man was disaapointed with his meals, but I wasn’t. So in the end its hit or miss, choose as you please. Hopefully this review was somewhat helpful to folks. I would say this place is good for families and all. so the choice is up to you.

After waiting 15+ minutes and our order still had not been taken, we left. We used to love sonic, now probable won’t go back. Yes they were busy but acknowledge you customer. Just plain poor service.