Gigi’s Cupcakes of Sarasota

I was quite astonished when entering Gigi’s; I wasn’t expecting such a variety! From cake pops to cheesecakes to gourmet cupcakes, they had so much to choose from! There were over twenty different kinds of cupcakes, and they had tons of specials and gluten free options. I was sooo pleased with the way they tasted too. However, this store really stuck out to me, and I’ll tell you why. The customer service you receive is something you won’t forget. I saw all the reviews talking about bad customer service, but I’m not really sure what they’re talking about. (maybe old staff?) Smiling and all, the employees here seem really happy and knowledgable, which was honestly the reason that made this location better than others. The owner is so sweet and such a great decorator; I will definitely be ordering all my birthday cakes from here! All in all, this is hands down the best bakery in the south Florida area.

The cupcakes at this place are to die for, super moist and the flavor and creativity is astonishing… I could go there everyday and be very happy.

No matter how good these cupcakes are this place will never get my business. Customer service is a huge deal for me and Gigi’s has none. My first impression was absolutely appalling. I came in to order cupcakes for my son’s birthday. The gentleman that came out to help us seemed to be bothered that we hand interrupted what he was doing. I told him I wanted to order cupcakes, he pulled out a paper and mumbled something, which I interpreted to be «what do you want to order.» So I told him I wanted to order vanilla cupcakes. He then, in a very rude voice said «NAME.» He then proceeded to take my order at the end I asked him if he could wrap the cupcakes it batman liner that I had bought. He said he would have to charge me extra, on top of the $ 3.50 per cupcake! Unbelievable. Something that takes a second to do and would had made a lasting impression on a customer. Instead, the experience left a horrible impression. I will never go back and I will tell everyone I know. Places like this should not be in business.

I give Gigi’s five stars on customer service alone and then not to mention their delicious cupcakes! Matthew really went above and beyond today and actually switched out the frosting on my gluten-​free cupcake that I’ve been looking forward to as soon as I knew we’d be visiting the area today! An extra big gold star for Matthew and his outstanding customer service! A must visit if you are a cupcake fan! Wedding Cake and the Chocolate Salted Caramel are our favs!

I bought 2 cupcakes: chocolate chocolate chip and raspberry white chocolate. The store was very clean and the guy behind the counter was very helpful and very friendly. They had samples on the counter if a Pumpkin bread and Blueberry crumb. I tried the pumpkin bread which was moist and very tasty but not too much pumpkin.

These cupcakes are AMAZING! I drove almost 30 minutes to try them!
First of all the store is extremely clean. The case is not overfilled. What this tells me is that everything is fresh.
The cupcake decorations are exquisite. Everything is done very purposefully and very lovely. You only have to look at them to see this. I bought three cupcakes
The cupcake «wedding cake» I’ve tasted before and it did not disappoint in the least!!! The cake is dense, moist, rich and satisfying and the icing is amazing.
The pumpkin one was just so good we could barely speak while we were trying it. And last, but not least, the chocolate one with the caramel in the toping and then dipped in chocolate — that one rang a bell and we didn’t even know where it came from. LOL!!!
These are amazing little masterpieces that will make your life, your tastebuds and your tummy very happy. They’re very unique. And very wonderful.
And yes they cost more than the ones in the grocery stores because they are WAY more than the ones in the regular stores in regards to flavor, appearance, taste and freshness and everything overall.
Treat yourself. These are worth it!!! They are little jewels of yumminess!

Cupcakes are Ok! Would be better if there wasn’t so much frosting! I think that ruins them. Sweet Docter at the Mall across the street –MuCh better

The dairy free super fudge cupcakes are amazing. I have a half dozen frozen in my freezer. My wife loves them microwaved for 30 seconds so they get all melted like lava cake. Damn!
I don’t even like sweets in general, but these are outstanding.
If you are vegan or dairy free try Veg and Smell the bread also.

I had a coupon for a free cupcake so I thought I would try one. I ordered the chocolate salted caramel. The cupcake itself was good & moist but the frosting was a bit too sweet. Don’t get me wrong, I like sweets but this was a bit over the top. I would possible go back & try something different. Just not sure I want to spend that kind of money on 1 cupcake.

bad bad bad i would have rather had a cupcake from the grocery store. Cake was dry and frosting was super sugary, I got wedding cake and chocolate. Wedding cake was OK chocolate was just bad. Would not return.

I am a life-​long sweets addict, so believe me when I say that Gigi’s Cupcakes are some of life’s most delicious edibles! I get the chocolate cheesecake ones, and they are so rich that I cannot even finish them! It’s rare that I can’t choke down every morsel of chocolate! Go to Gigi’s Cupcakes to appease your craving!

I purchased the gluten free lemon cupcake and the gluten free birthday cake cupcake and both were delicious! The lemon cupcake had a very strong lemonade taste and was perfect although slightly too much frosting. The birthday cake one was also amazing the cake was very moist and the frosting was a perfect buttercream. They also had a Devils food cake gluten free cupcake there but I tend to not be a big chocolate cupcake fan. The cupcakes were delicious and I was happy that the gluten free ones did not cost more than the regular cupcakes. I have celiac disease and had no reaction from eating here and I will definitely return. Any of their cupcakes can be made gluten free and the flavors change daily.

We bought the banana and the lemon cupcakes. They were super yummy but they do have quite a bit of frosting. Very cute store!

I am a cupcake lover. But I have to say I was disappointed here…
Cupcake cake was average, but the frosting just made me a little sick to my stomach… like way too sweet and way too much it. even my kids stopped and asked to be finished after only a couple of bites… that’s sayin’ something…

Interesting flavors that rotate and a ton of frosting. I love frosting and sugar so I think it is great but if you are so-​so on frosting then you will want an extra plate for scraping it off. The prices are on par for cupcakeries like this and the staff has always been friendly and attentive to me.

I have to say, Gigi’s is not good, and it isn’t for 2 reasons:
1. Their prices are way too high for the product
2. The cakes were dry and crumbly, and the frosting was nothing more than Publix cake frosting.
I wanted to love Gigi’s, but at the end of the day my wife makes the best cupcakes still.

I really hate to do this, because the shop was cute and the cupcakes were very appealing to the eye, however, I found them to be unappealing to the palette. I had the midnight chocolate and the cake part was fine. Moist enough, but it wasn’t anything I could not have made from a box of cake mix at home. The frosting is what did it for me. The chocolate frosting tasted EXACTLY like the Duncan Hines or Betty Crocker chocolate buttercream frosting out of the can. I also tasted the frosting off the salted caramel cupcake and it was wayyyyyyy too sweet. This was such a disappointment because another friend had posted pictures of these ornate cupcakes and I couldn’t wait to visit GiGis. Until they revamp their frosting, I will not be returning, especially at $ 3.50 per cupcake!

3.5 stars
I got the Coconut, wedding cake and red Velvet cupcakes. Total was shy of $ 17 which I thought was really dear. The cupcakes have what I consider to be an overwhelming amount of icing for a traditional sized cupcake. Perhaps, if the cupcakes were slightly larger, the icing to cake ratio would be perfect. I’m a fan of good butter-​cream icing but this was a lot even for me. It’s worth a visit though so if you are in the area, check it out.

The first time I had a Gigi’s cupcake was at the Tampa location. I am a visual eater. I think it’s important for food to look pretty, especially a cupcake. Gigi’s cupcakes are so pretty you almost don’t want to eat them. I love frosting, and their frosting is about 2 inches high. It’s not something that you can have every week because you would be rolling around — think SUGAR! If you had a rough week, and need something to pick you up and bring a smile to your face, go have a cupcake from Gigi’s. Don’t get a box because you won’t be able to eat one. I like them all, so I can’t pick a favorite. Every time I stop by I just pick a different one, I haven’t been disappointed yet.
Parent’s beware! Not advisable for children under 12. (They will be bouncing off the walls at home from the sugar rush!)…Enjoy!

Cupcakes = happiness. A cupcake shop would have to make some really crappy cupcakes or have crappy customer service for it to be fewer than four stars.
Gigi’s is a cupcake franchise with stores nearby in Tampa. This new location opened up on Cooper Creek in University Park in the same strip as Carmel and Pier 1. You walk in and it’s pinkalicious. The staff will greet you to bring you back from the pink explosion and you’ll have to look through the case of cupcakes and decide which one you want.
I went with the usual, chocolate icing with white cake and a vanilla icing with vanilla cake. Both were good cupcakes. The cake isn’t dry or dense like some homemade batters tend to be, but it wasn’t airy and light like the box mixes. I would say it’s somewhere in between.
The icing is more than double the height of the cupcake. It makes quite the presentation. It’s fluffy and flavorful. I would like to have tried more of the flavors and liked to have seen a boston crème or mint cupcake, but like other bakeries, their flavors are on rotation, so hoping it’ll be there my next trip.
My only request would be that they use paper holders instead of plastic ones in the boxes. Besides their being bad for the environment, the plastic liners do not hold the cupcakes in place in the box. I just picked up the box and could feel the cupcakes fall over, so the pretty icing presentation became a cupcake collision.