Cobra Construction

We signed up for a 2 week process/​concrete patio (s) in May. The job ended incomplete the week of Thanksgiving/​November 5 months later. We were without entrance access at all front/​back doors for many months, as our yard had been dug up andwire grates were in place. We had to use our Garage door to enter the house. They did not pass the first inspection, appeared to make correction within a few days. The agreed color process was not completed as promised/​contract, however, the sometimes available/​disappering supervisor/​Randy directed the crew to seal the concrete even though we objected. He lied to the company owner. The color was okay, and we were able to live with it; but it was plain without dimension; just like a flat beige sample-​even though we paid for a 4 color process. This is not what was agreed; including color correction which his saleswoman/​Beth had assured us would not be a problem. She mismeasured the property twice, and was aggitated when asked to come back, siting” her personal conversation with my husband” having given her the okay when I was not around. This did not happen, I was there every day; she was particularly witchy towards me once the contract was written.
The owner and saleswoman were extemely defensive and bitchy; having concocted their own strategy for dealing with such high maintenance customers. Dealing with a debilitating illness at the time, I had good days and bad, so I relied on the salespersons promises, emails, and the contract. This was not a complicated job; they had assured us. They took total advantage. When we questioned the color process, the little owner yelled and called me ugly names. He, called my husband a P — y for not controlling his wife and said we were trying to withold payment (5K), uttering that we were being cheap —-. He threatened to lien our house if payment was not made that day in cash;even though we had not yet received a bill for the balance. We wrote letters totry and clear things up through the sales person, based on fact and day to day accounting of the process. He was highly offended and accused us of trying to ruin «his persons’ reputation; she was a wife and mother, afterall. He had no problem cursing at me, a wife and mother. His reaction was beyond ridiculous, and blamed us for the process taking 5 months. That was beyond crazy on his part. His workers showed up 2 days within the first two weeks, and we didn’t see them again until November. He was full of accusations but never mentioned a reasonable resolution.
We never mentioned withholding payment, and wanted the process corrected. He said it was too late, too bad, so long. He was such a hostile, loud mouth, spewing jerk, and» had bigger, better jobs with Disney, and didn’t need to deal with the likes of yos people”. We decided to just pay the balance and be done with them. And tell everyone we know and then some. So, if you choose to deal with little Mr. Bada bing, and his snarky lying sidekick (?) –goodluck.
As our son say’s, the name say’s it all — Beware of Snakes!!!