Major’s RV Service Center

I had a hitch gate put on my Ford Taurus. The staff were very friendly and were always asking me if I need anything. This was my first ever having work done by them and I was very pleased. The only negative was that they said the install would take a between an hour to an hour and a half. Well it ended up being a little over 2 hours. But they did say beforehand that putting a hitch gate on a Ford Taurus can be tricky. So all in all, it was a good experience and I will definitely be a returning customer.

So I needed an oil change on my motor home with the 8.1L Vortex engine, and called Majorsmfor an estimate. I was told it would be, now get this, $ 540. Can you believe it? I called Camping World and got a cost of $ 220 for a line, oil, and filter on the coach, and also a lube, oil, filter, and gas filter on the generator. All I can say is watch out for Majors RV

awful place, awful service. I went there over year ago with my generator making weird noises and not working right. spent over $ 200 and was told everything is perfect. week later the generator stopped working. went to other place and they said it needed a lot of stuff done and they were shocked hearing that majors rv said it’s working right. I wasted my time and money. recently went there to buy some part, and they sold me another part which one apparently I didn’t need. the part I needed as soon as electrician installed broke down. before I went there my husband called them and was told that warranty is working through the
we bought part and paid 100 dollars more then online just because of that. nope. they lied to me. went to try to exchange it and they won’t do it. I was told by the owner that my husband had to misunderstood the person in the phone and we know he didnt. save your time, health and money and avoid that place

We recently had to have our motorhome towed off of RT 3 to Majors. It was a Wed afternoon about 3pm. We had overheated. After they took all our information and knew we lived in Florida and were traveling to the cape, they told us they would get in touch with us. I had to call them on Friday later afternoon, they had just got around to looking at it. 2 DAYS. Needed a belt, parts shop closed on Saturday, Majors is closed on Mondays.3 more days. Got belt on Tuesday, 1 more day. Finally got fixed on Thursday. 8 days total in a motel.
I do think they did a good job on the repair, for a family owned business they certainly don’ t care about their customers.
When I complained about the lack of caring for their stranded customers, I was told I didn;t have an appointment. So if you do breakdown in the cape area, I hope you made an appointment first
$ 110. for belt
$ 712 for labor.

I had work done twice to address a hot water heater problem. The second time a few weeks ago they replaced parts, the bill was close to $ 300, after spending the same amount last summer to fix a problem. Within two weeks the hot water heater failed, when I called for an appointment to have them check it out the best they could do was two weeks out, when I would be gone.
Message: 1) don’t have them do any work without a written estimate, 2) understand they will not walk any extra mile to solve a problem they may have caused. Dave is nice yet providing a good customer experience is not on the goal sheet of anyone else who works there.
I would not go back for any service work.

We bought a 2001 Class C motor home two months ago, and needed to do a fair amount of mechanical work, but also wanted to do quite a bit of elective upgrades as well.
The staff at Major’s was knowledgeable, professional and responded to all of my requests in a timely manner. Ultimately we got did the mechanical repairs first because they really weren’t optional. So things like brakes, tires, batteries and leak repairs all got done first. We felt that Major’s worked hard at helping us sort out the difference between what we really needed to do right away, and what we could wait on for the moment. The work was completed in the time frame promised, and the bill was in the range of the estimate that had been given prior to beginning the work. The RV was returned to us clean and neat.
Stage two included elective upgrades like replacement of the awning, light-​stripping the awning, installing flat screen TV with multiple mounting positions and Sat dome, replacement of interior lighting, installation of roof fans. The work was meticulously done, and none of it was easy. Wiring had to be placed where none existed, the lighting replacement was so well done the new stylish lights look they rolled off the factory floor with our motor home. Awning and it’s lighting was done perfectly. This work was done in the time frame discussed, and bill was for the expected amount. The RV was returned to us clean and neat again.
Stage three was for a number of electronic items, such as installing back-​up cameras and monitor, speakers, misc wiring. Again the work was done meticulously and did NOT look like anything other than factory installed. And again the RV was delivered in the time frame promised, the bill was what we expected and again it was clean.
Could we have done any of that work for less money ourselves? Of course. But we could never have come close to having the details be so perfect. Also to be considered is we are working people, and we want to spend our time off having fun in our RV, not fixing it. Major’s RV saved us a colossal amount of time and work upgrading our motor home and it was worth every penny. I would not hesitate to recommend them based on our extensive experience with them these past two months.

Hopefully they did a good job doing the annual maintenance — hard to tell since it is not visible. But what was visible was the BILL — far in excess of what was quoted originally.
We also saw the scuff marks on our pristine floor and in the bathroom. Dirt where there was none. We never wear shoes inside, but they sure did. It was hard to scrub the black marks off the main floor and bathroom floor. Took 30 – 40 minutes to get our RV as clean as when we gave it to them.
We needed to have a little fold out table glued since one very small part of the laminate came up on one side. They charged us $ 150, if you can believe that. We could have bought THREE NEW ONES for that price. We argued with the staff about it, but they insisted it took a real professional to glue this thing back down right. We were originally told this simple glue job was included in the total quote, but after we get there it was a separate line item. Go figure.
You know what else we saw? Detergent coming out of our water lines for DAYS! We had a hard time clearing it – it was pretty clogged at first then it came out in foam and suds for quite some time after we finally got water to start coming out again.
What BS.
They get a couple of stars for having friendly management.
If you are able to go somewhere else we would recommend doing so. If you are in an emergency situation and have to use their services, get very specific quotes ahead of time.
Not the most honest group of people, that is for sure.