Sequels

I found several things that I liked and ended up buying for good prices. The downside is the staff… WOW… they need a crash course in Friendliness! The girl checking me out didn’t even reply when I said «Thank you, Have a nice day»… seriously. No «Thank You.» No «you have a good day too». She snubbed me! ICK!!!
The entire time I was shopping the 3 people working there were gossiping behind the counter… classy.

Sequel’s has bounced between two locations for the last few years, both in the same shopping complex. They’ve always had their «main» store and then a 2^nd location that’s gone through different concepts; furniture/​home goods, exchange, etc. Now the main location has closed and everything is jammed into the smaller of the two stores.
I came back today to check out the new location and I was just so unimpressed. I do like that they have brand new jewelry and accessories in addition to the resale shop, but they seemed overpriced to me. I found a cute silver headband that really could be used as a bridal headband for $ 10. Other than that, I thought the stuff was overpriced for the quality.
As far as shoes and clothes go, I found a few cute things, including a brand new Polo dress with tags – original $ 60+ for $ 20 here. Nothing in my size was cute enough to buy or even bother derobing to try on. Resale shops are always about timing though, and I guess it just wasn’t a good time.
I do agree with Leanne on the service. I’ve never had anyone be flat out rude to me, but not one person even said hello to my mom, sister or myself during the 25 minute period we were in the store. I prefer to spend my money where I feel valued, so I just eventually walked out.

Very stylish and well kept resale shop. Not cluttered up like most shops. It’s actually a really fun shopping experience and we’ve sold a lot with them and will continue too sell with them. Prices seems great for buyers and sellers a like. Bets having a garage sale and wasting my whole weekend. When they can do it for me and I end up about the same. With a free weekend. Love that! Btw, have I mentioned this is a super rad place? Love it! And they only except sale quality clothes!

Not a fan, and I have given it many chances. It’s not all terrible, but the cons are bad enough that I won’t be back (unless I hear better things) and will not recommend. So, for the pros… there are some nice quality finds, but we’re talking about Express, some Silver Jeans but mostly your step above what you would find at Wal-​Mart, KMart. I’m not sure where the «upscale» comes from, but sure, lower level Calvin Klein, DKNY, Ralph Lauren, etc… is better than KMart, but honestly I don’t understand the «upscale» (especially since most consignment stores here locally do not accept the kmart and walmart brand clothing). Wait… was that one of my good points? lol.
So, ok, yes you can find some nice things here, but expect to pay for them. Average about $ 20 for Silver jeans, which is a great deal (considering I pay $ 80 – 120 brand new) but they are used, so they should be much much less than new.
The cons, in order, with 1 being the worst…
1. The staff is rude, and I mean really rude. I have noticed that at a lot of places out here, so maybe that’s how people are taught, but for me I find is shameful when someone walks into a small (and I mean small) store where the employees just look at you and do not even offer a simple, «hello». You feel uncomfortable and honestly once I left because I felt as if I was being stared at the entire time. When I was ready to check out I actually sat at the counter while an employee sat there hanging things on a rack, she definitely saw me but ignored me and even after I said, «I am ready to check out» she responded «I know, give me a second.».
2. The location sucks. It’s right on a busy street, so it’s great for advertising but it is right on top of what is probably the worst intersection in Kankakee County. There is always, always, traffic there and it can be impossible to get out if you’re wanting to make a left turn. The parking lot also sucks. It is shared by several other small stores and there are not many spaces. It can be difficult to maneuver through if it’s full because it is sooooo tight. I have actually seen where people have parked in spots that are not parking spots just to end up in a situation where you have to be an obstacle course driver to get in/​out.
3. The store is small, and packed. This is a con for me on a lot of consignment stores. The racks are on top of racks and the shoes and purses are just shoved in and even though it’s packed and packed there isn’t a whole lot in any one size because there just isn’t enough space.
4. I think the good reputation this store has in the area is based on teenage girls, which is fabulous for them, but unless you are a teenage girl do not expect there to be any «upscale» consignment finds or employees that are happy to see you or a very good shopping experience at all.

Yes, they are upscale, but the staff is so rude. Both times I have dealt with this store to bring in my nice clothing (express, american eagle, etc) they treat me like crap, nag me about how I should bring in my OWN hangers.
Really? Get a grip, I shouldn’t have to provide resources for you; I’m already providing your product.
For those looking to purchase clothing from this store: I personally do not shop here, but they do have a wide selection of stylish clothing (none of that stereotypical thrift shop nonsense going on here).