Concord Custom Cleaners

This place has 3 strikes against them now.
Strike one was minor: I dropped off a suit and purposely left the nice wooden hangers they came with on there. I figured that they would use them to hang the suit on again. They returned the suit to me on the cheap steel hangers that leave lines on suit jackets. I asked for the wooden ones back and they said it was my fault that they were gone because I left them there. A slight annoyance, but not the end of the world.
Strike two: I didn’t meet the credit card minimum when picking up my dry cleaning. I was short by a few cents, but hey, no biggie. However, another person was picking up a very large amount of dry cleaning. I asked the person if I could pay for a few of his items to meet the credit card minimum. The Concord Custom Cleaners employee said I couldn’t do that. When I asked why the employee said they did not allow it. This was quite aggravating as it wasted time that did not need to be wasted. I decided not to go back, but I eventually did.
Strike three: My girlfriend arrived at the cleaners a few minutes after they closed on a Saturday afternoon. Two employees were standing inside. My girlfriend tried to walk in (not realizing they were closed) and saw them both standing inside. She knocked on the door; the employees came to the door and said they were closed. My girlfriend explained that she needed the clothes for that evening and the clothes were already paid for. She held up the prepaid tickets for them to see. They refused to help her. How hard would it have been to push a button, grab a hanger, and pass it out the door? Apparently too hard.
Fortunately, my girlfriend is awesome! She purchased new clothes for me while I was at work and drove them to me that evening; the night continued as planned.
Concord Custom Cleaners? Not so awesome.
Please, take your business elsewhere.

I dry clean my work uniform regularly and have used Concord Custom Cleaners for a few years now but three times in the past several months I have gotten screwed by these people because their equipment broke down. I am done with them and don’t think I will be using them anymore! Buy some reliable equipment!!!