They are not professional cleaners. I don’t think I would want to live in their home! I was not very satisfied with the job. –They did not vacuum under the dining room table or bother to move the chairs around the table. — Toothbrush holder — not even wiped down! — silk Persian rug — huge wet spot. I think they put the bucket on it. — «basic cleaning» does not include dusting ceiling fans or wiping mirrors outside of the bathroom. — dust bunnies everywhere. Carpets were barely vacuumed, grit was still surrounding the edge of all the carpets. — the white foamy cleaning product they used in the kitchen I found on my salt shaker, pepper grinder, and other spices. — I moved my drying rack and found food bits and crap under it. — Nothing behind the sink was cleaned. Vase beads and rubber bands from the window ledge were pushed down behind the sink. — I emptied the dishwasher before they came in. There were a few dishes in the sink that they left, put more stuff on top of it, and then brushed all the dirt from the counter and stove into the sink. I found the soap dispenser, clean sponges, and brushes in the sink and dirty water. Dirty dishes were in my drying rack with the clean dishes. A small bag of cans was on a table that moved to a mixing bowl. A dirty grill pan from the stove was moved to the rack with clean dishes and food. I am not the neatest person that is why I like to hire someone to clean. What they did was create a bigger problem for me to solve!