I visited LifeSpa in 2010 and had a great experience with the Panchakarma therapy. I thought everyone was very professional and kind. My symptoms of dry skin did not significantly improve after the treatment but it was still a great opportunity to experience this wonderful treatment. The treatment is quite expensive and I think they should submit some kind of email a few weeks after treatment simply wishing you good health, an invitation to come back or request feedback from the customers. Otherwise, I support this form of therapy!