Ian Bennett

Ian and Sara did and outstanding job on our refinancing. Communication was very high and everything turned out as promised. The staff member at the title company when we closed remarked how it was one of the best refis she has ever seen which obviously made us feel very good.

I had high hopes of doing my mortgage through Elevations, but poor and missed communication led me to me dropping them as a lender within a few weeks. I applied for a loan with Elevations around Dec. 15. I never received the Truth in Lending or Good Faith Estimate statements they are legally required to provide within three days of a loan application. I finally got a closing cost worksheet on Jan. 8, several weeks after I applied.
Email response time was usually several days, and I left voicemails a couple of times that went unanswered. They never asked for any documentation, which I thought was strange, because the lender I ended up using asked me for W-​2s, income statements, etc and allowed me to get pre-​approved for a loan right away. I even asked Ian if I could send documentation along and asked what he would need to pre-​approve us, and he said nothing was necessary. This made me nervous about actually closing on the loan.
I asked for a closing cost worksheet for the property I went under contract for, and Ian just responded asking me about my down payment — not even addressing my question. My husband had to call Elevations and wait on hold for an hour to get someone to send us something in writing. Then, I sent an email asking a follow up question, and didn’t hear back for a week. Finally, I emailed them a week later and let them know I wouldn’t pursue a loan with them due to poor customer service.
Overall I was extremely disappointed because I have my personal banking at Elevations and I had hoped to have my mortgage there as well.

Ian is not only the mortgage broker who helped my husband and me buy our first home, he is also one of my Jiu Jitsu coaches at Easton Training Center in Boulder. Ian is very approachable and answers any questions you might have quickly and accurately. He has a no-​messing-​around attitude and is very knowledgeable about all of the home financing options.
My husband and I went into the home buying process with little-​to-​no idea what we were doing. With the help of Ian, we now have a very reasonable mortgage rate and are able to afford our wonderful dream home. Ian never tried to up-​sell us to a mortgage we couldn’t afford — he seamlessly and professionally helped us through the mortgage process from start to finish. An extra bonus — if you like numbers and playing around with options, Ian is very good at providing as many spreadsheets and as many home buying options as possible. I am an engineer and really appreciated all the numbers and their explanations. It was nice to know all of our options going into the home-​buying process.
My husband and I really appreciate all of Ian’s time and help. He is a wonderful broker to work with and an even better person! My husband and I highly recommend working with Ian when you consider buying your next home.

We closed on our first home in January and had the pleasure of working with Ian to secure our loan. Ian was incredibly easy to work with and incredibly knowledgeable. He helped guide us through the entire home buying process and gave us all the information we needed to make an informed decision. We’re the type of people who don’t like surprises, and Ian was able to deliver everything he promised on time (if not early!) and exactly according to plan.
Ian makes sure you always have the information you need throughout the entire process. He and his office were constantly in communication with us and would reach out proactively to ensure that we were always on schedule. Whenever we had questions, Ian was on the phone almost immediately and would help us clear up any confusions.
In short, we cannot recommend Ian highly enough. Buying a house can be incredibly stressful, but having Ian on our team was easily one of the best decisions we made.

We’ve known Ian since 2009 when he provided tremendous insight and advice to us as we purchased our first home. He’s looked out for us over the years finding us an incredible refinancing opportunity too. Ian incredibly thoughtful and generous with his time. Another reviewer mentioned his positive outlook. It really does set him apart. We highly recommend him!

Ian and I have worked together for years and he is always fun yet professional and efficient. He has such a great personality that really shows when working with Ian. His knowledge of the business is impressive and I admire that he always takes the time to be thorough. He always makes me laugh and has such a positive outlook which sets him apart in his field. I would highly suggest Ian as a reliable and confident partner.

As a long time expert in his field and a well respected member of the Boulder real estate industry — Ian is in a position where he certainly could feel comfortable spending a little less time on the softer touches of the business. However, ever patient he is in taking the time to build a warm long lasting relationship with every client we send through his door. There are few things more valuable to a real estate team than to have a mortgage professional who values interactions with clients like Ian does. We salute you Ian! And we look forward to many more years of doing business together!
–Ken and Allison of K&A Properties

I have now done a refinance and financed a new home with Ian. He was always happy to walk us through every different scenario. While we were building our new home, the mortgage landscape was drastically changing due to economic and political turmoil. The US credit rating was downgraded, the FHA loan limits expired and then extended in congress, and on and on. Ian was always willing to update us with what our loan would look like under new conditions and answer any questions we had. The commitment he showed to us over six months for just our one loan was incredible.
I thoroughly checked out alternative loans with portfolio lenders and other brokers. Ian was not only the most knowledgeable, but he also had the most integrity. While other lenders would lowball rates that would then change because either they were dishonest or not thorough with their research, Ian was always accurate and able to get us the best loan for our scenario. With both of our loans Ian came through with the numbers as promised or under.
I will be using Ian the next time I need to refinance. I have already and will continue to recommend him to friends and family.

Ian did a great job with my mortgage. Highly professional, great customer service, and great rates. I highly recommend him.