I just wanted to send a big Thank You for the lightning-fast customer service. It’s a tragic thing when you knock over the top chamber of your coffee siphon and scramble to find a replacement! I really appreciate that you carry these parts separately, that your website was so easy to use, and that I was quickly returned to my Quality Morning Fix. It’s just the icing on top that you are a local NW business that I can feel good about supporting :) Thanks again!