Computer Concepts

Huge shout out to these guys. I had an old laptop that they has serviced & transferred all my info to my new laptop. Fast forward 2 years later. I was giving my old laptop away — could not remember my password. I called them with my receipt that had the work order # and they were kind enough to look up the order, search their notes & find my password!
C.S.

Good news, bad news.
Good news is these guys are one of the few remaining computer retailers left.
Bad news is Lenovo has them down as an authorized service center. Theyre NOT so don’t bring them your busted ThinkPad and ask them to warranty it.

I have not spent a lot of money in this store over the years. Every time I go in I get a cheerful greeting by knowledgeable people. They treat me like an old friend even though I don’t go in often. They always have good answers to my questions and they carry good quality products. I went in with one of my sons this morning for a wireless card and they had one and the price for this product was better than the big box stores.
I was expecting to pay a little more and was quite pleased to find it at a better than internet price. I highly recommend these people if you want to shop local at a decent price from a highly professional staff.

Decades before things such as the «Geek Squad» there were little neighborhood hole in the wall funky computer shops. Back then these places truly were the future as you could go into one of these shops and see the very latest computer technology and video games.
Computer Concepts reminds of one of these shops from the past. These guys are amazing! Each time they have fixed my computer problems at a minimal cost. They even clean out the dust from your computer rig as well which is nice.
Go here if you need you computer or your tablet fixed.

Excellent customer service, up front and fair pricing, knowledgeable staff, many items in stock.
I needed a laptop repaired and I feel like they not only gave me a fair quote and realistic expectation of when it would be completed (needed to order and wait for parts and remove motherboard just to do the work) but their customer service was excellent as well. After doing the fan replacement, they did a complete scan and cleanup of my system which fixed a lot of malware type things I didn’t know were there.
Pricing was no surprises and after I did my shopping around, they were cheaper than or competitive with everyone else in the area. You can walk in and see the work area which is reassuring and they have a decent sized storefront for computer items you need. They have quite a few novelty things like minecraft plush toys and other gamer type gift items.

First, my fiancé had to work with these guys (Will Rutherford) cause I am not in a condition to get to their shop. Unfortunately they had to work with both of us, simultaneously. They do so very well. They were clear, and offered many options for me to chose from once they found the issue (s). The price was good, and Will went out of his way to get it done quickly, knowing my situation. Wether you know your computers, or if you’re absolutely oblivious, I would most definately recommend Computer Concepts. These guys have some serious skill. From cable management to complete builds, they have the equipment and skill to do either. I can’t recommend these guys enough.
Thanks Will.

They do excellent work. My PC would not boot up, and I had tried everything I could think of. Took it to these guys and within 15 minutes the problem was solved. Pricing was very reasonable. I’d highly recommend this shop for anyone experiencing computer problems.

This is a great place for getting your computer fixed. Everyone there is very nice, easy to talk to, and they don’t treat you like a moron if you don’t speak computer-​ese. Reasonable cost, fast turnaround, reliable follow-​up. I’ve been there several times and I’m very pleased.

These guys are awesome. I built a computer and could not get any video or POST, so I brought it in. Within five minutes the person helping me figured out there was a standoff not being used that was contacting the motherboard.
Problem fixed, and no charge. Can’t get any better than that! Because I was treated so well I’ll consider buying locally from them in the future instead of buying online or trucking down to Frys.

Computer Concepts assembled for me a state of the art high performance desktop. I purchased all of the parts online separately and they assembled it for me. Looking back, it appears that they offer competitive pricing on computer parts so I should have gotten a quote from them for that too.
In any case, their prices were reasonable and their approach was extremely thorough and confidence inspiring. The tech assigned to my job (Austin) was courteous, friendly, and knowledgeable. You can see all the working going on in the back and chat up the folks a bit about your system, ask a few questions, etc. I heard a slight rattling in the case after a few days of use. I emailed them through their website and received a near instant response asking me for clarification questions and telling me to bring the computer no-​charge to see if they can identify the source and propose a solution.
I have since referred a buddy of mine who recently ran into challenges with another shop in the Puget Sound area that was his regular go-​to place. Computer Concepts saved his bacon and now he’s made Computer Concepts his new default PC repair shop.
Thanks Guys — You all have been great to work with so far. Keep up the good work.
PS: What sold me on giving these guys a shot was their rating on one of the big «service ratingings» websites out there. Check out their website and you’ll see what I mean.

Friendly staff, clean location and easy parking! One thing that was a pleasant suprise here is that you can see the work area and who is working on any repairs you may have. They also recycle old computers and computer monitors, ext which is greatly appreciated. I know WA has e-​cycle where there is a common feature, but it is always nicer to give it to a place that specializes in the item so you know it will have its best future!
This will be my first choice for any computer repairs when they come up in the future. Thanks for a great friendly staff and a true local family owned business feeling to it!

Still and always the best.

Computer parts are a tricky business to be in. Internet retailers have driven down prices so low that a lot of local shops have gone out of business.
Recently, I had a couple fans die in various computers all at once, and didn’t want to wait for things to show up from an online order, or hoof it down to Renton to Fry’s. I gave the folks at Computer Concepts a call to see what they had in stock, and was able to get what I needed and get everything back up and running ASAP.
For what I bought, pricing was decent, and I had a couple different options to choose from. There wasn’t any crazy attempts to upsell me or anything.
I could’ve maybe saved a dollar or two buying online, but this ended up being a win/​win for me. I got what I needed, and got to support a local business at the same time.

Great store to visit.
Very knowlegable technicians.
Fun place to shop, and get your computer worked on.
Glad to see they are expanding.