Urban Look Hair Studio

The service here is horrible. Not only was my friend left walking out and crying with wet hair, the stylist did nothing to make her feel better about her experience. She ahead of time told the stylist that she has Alopecia (hair loss from a medical condition). He began to treat her as if she had a contagious disease by bleaching his hands in between washing her hair, and pulling extremely hard on her curls. Mind you someone with Alopecia, PULLING hair is not advised! Any REAL stylist would have known how to take care of her hair. He then made gestures and whispered to the other stylists in the hair salon about her Alopecia. When she approached him on the topic, he said he was only taking precaution’s your telling me someone with noncontagious disease has to be treated like this at a hair salon every time! Not acceptable! I would never step foot in this place if I were you. They might treat you the exact same way regardless of your condition!

The first time I went to the salon was for a bikini wax and the experience was pretty good. The stylist did answer her phone several times during the wax which I found annoying and unprofessional but it was okay overall.
The second time the stylist washed my hair and then put a folding chair in the corner with the intention to cut my hair (no mirror either)!! Her excuse being that the stations were full, but there were two stylists sitting in chair chatting with out customers. She also never introduced herself nor attempted a conversation with me. Needless to say I left without intention to return.