TD Bank

I literally just stepped out the door of this bank about five minutes and felt I needed to write a review immediately after my experience. First off I’d like to thank TD Bank for being extremely accommodating to me this morning. After arriving at work and realizing that I had been left with absolutely no change from the night before, I made a mad dash to the only bank near me open on Sunday’s. When I approached the counter the teller asked if I had an account with the bank, upon telling her that I wasn’t sure where my place of work banked she said that because it wasn’t a very large amount she could help me out. The cash machine was not working properly so my wait was a little longer than expected which was not a problem to me and I’m actually thankful for because I was able to witness a woman next me be quite rude to the other teller working. From the minute this woman walked up to the counter she was extremely rude to the teller and impatient. The way this woman spoke to the teller really got to me, especially as someone who also works in customer service and has to deal with people in a workplace on a day to day basis. I wanted to write this review to let both the tellers that were working today know how much I appreciate them working Sunday’s and to thank TD Bank for keeping their doors open Sunday’s to help people like me who end up in a jam and need last minute service. Also, props to the teller working with that woman because I’m not sure if I would’ve been able to still speak to her in a professional and respectable way after the way she was acting.

THE WORST bank EVER. WORST service ever. Employees here are incompetent and tell you the wrong things to sign up for an account here. DON’T DO IT!
Example one:
Banker tells me I could transfer money with the app. Nope, you have to have an account with them for at least six months to do that. Now I have to walk my ass to this damn location to deal with depositing checks/​money. I also kept reiterating and asking if he’s sure I could do this through the app. Teller says, «yes, yes, now sign the form and create an account!»
Example two: They have ridiculous fees/​charges… sometimes I don’t even know what I get charged for.
Example three: UNFRIENDLY.
Example four: PHONE SERVICE SUCKS @$$. Basically, you’ll be on hold for at least 30 minutes whenever you call.
AVOID AT ALL COSTS. (Ha, such a pun) headache inducing bank.

Great bank! It is just like their commercials.
I chose them because their hours and service seem to be very customer-​focused.
Opening up an account there was friendly and efficient. I even got a gift (a print of Copley Square). I found the experience to be much nicer than Bank of America, one of their competitors.

I inherited TD Bank from what used to be Bank North and before that Warren Bank. I have to say, their service is excellent. It’s the little things that matter in a bank, such as being greeted enthusiastically when you walk in, having an adequate amount of competent tellers on staff, quick in & out transactions, clean & inviting lobby, that sort of thing. I do business banking regularly with Santander (Sovereign), Citizens, and the dreaded Bank of America and I must say TD is by far my favorite which is why I continue to keep all my personal accounts with them. A+ guys, keep doing what you do best!

TD Bank is open late and open early.
the staff is friendly courteous and helpful.
THE DEAL: they even have lollipops for the kids
and treats for the Baby Dogs too!

love the service at this branch. great and attentive staff.

Walked in to open an account after being told to wait 20 min at BoA, and sick of their crappy service anyway. I was helped immediately. Super friendly, welcoming, and helpful staff. Highly recommend to anyone looking for a better place to bank. No whacked out fees, they print your ATM card right on the spot, positive vibes all around.