Stephen J Morrison, DMD

I am sorry to break the perfect five star record at Dr. Morrison’s office but my experience was pretty unpleasant. Based on the positive reviews I came to his office expecting to find a nice and caring dentist who would truly do the best for my teeth. Instead, I found a dentist who was more interested in maxing out my dental insurance and recommending unnecessary procedures.
First of all, he was running late for my appointment. I left the office an hour later than I was supposed that day. He first wanted to take full x-​rays of my mouth which are only paid once every five years with your insurance company. Always a red flag for a person who wants to max out the insurance rather than just taking regular bitewings.
During the exam he told me that I had over 10 fillings (new and replacements of old ones) that needed to get done! I was shocked! I see a dentist twice a year and although I have had a lot of work done on my teeth, I take pretty good care of them. He started showing me all the black spots of pictures of my teeth as a proof that they need work. I tried to explain him that there needs to be decay and softness in the tooth to qualify as a cavity. He still claimed that all of them needed new fillings. I had a pain in the right side of my mouth. His solution was to replace all three fillings on this side because he was unable to understand from where the pain was coming. For one of my other teeth he even told me that it might need a root canal. This was for a perfectly healthy tooth for which I do not experience any pain and to need a root canal you usually need swelling of this tooth so I was astonished by his recommendation. When I asked him how I should prioritize the treatment, he responded that I should start with the tooth that needed a crown. Again the most expensive procedure when I though that it was more urgent to understand from where the pain was coming from and work on one single tooth.
I eventually asked him whether he has the machine that creates crowns with a computer and you can get the crown the same day. He told me that he does not like this technology because it is not very precise. When I was leaving the office, I talked about the technology with the front office manager and she told me that they were thinking of getting it once they move to a new place. So there was even a discrepancy between the things that they were telling him in his office!
Eventually I went and got a second opinion with another dentist. I only needed to get two fillings done!
One positive thing was that the front office lady asked me whether she should get an estimate from the insurance company about the total out of pocket cost that I will need to incur as a result of the dental work. I thought that this was helpful because I like to know how much I will need to pay before undergoing expensive procedures. On the other hand, I found it hard to get in touch with the front office when scheduling and cancelling appointment.
I am voting with my feet so I am not going back to this office. I think that the dentist is more concerned with making expensive and many procedures and not so much about the actual health of the teeth. I thought that I would share my experience since I did not see anything about this issue from the other reviews.

Dr. Morrison’s office is by far the best dental office I’ve been. Dr. M’s works speak for itself and his staffs are amazing people. Beverly (manager) is very knowledgable of all dental insurance coverages. New patients are currently booked 2−3months out but well worth the wait. Magnolia (hygienist) will keep your pearly whites clean.
The office is very modern. Your appointments are reminded by emails and TEXTS — so no excuses to forget or miss an appointment. They have appointments as early as 7AM so book in advance and keep them!
Easy to get to and from. Off street parking and walking distance from Back Bay station.

I’ve always had great dentists. However, moving to Boston meant I needed to make a change. I tried one group in Boston but was uncomfortable as they seemed too commercial and I never knew which dentist would be working with me. I switched to South End Dental Association and have had excellent experiences from cleanings to a rather tricky crown procedure. SEDA is a relaxed and comfortable environment and you get to know and enjoy the folks in the front office, the dental hygienist, the dental assistant and, of course, Dr. Morrison.

If you need a checkup or even more extensive dental work, then Dr Morrison and his team are just the place to go. They take the pain out of the dental experience.

I am from out of town and was in Boston for work. I woke up one morning with what I thought was a dental Emergency. All the other dental offices did not want to take me because they wanted to close early (it was a Friday (. Beverly, the amazing receptionist, was amazing. I was a bit upset and worried I wouldn’t find a dentist– but Beverly assured me and squeezed me into their practice’s busy schedule. And she was wonderfully calm– checking to make sure my insurance would be taken by their practice too.
Their dental assistant and the dentist who took care of me were so friendly and amazing. They took care of the concern right away!

Incredible experience.
Dr Morrison is quite pleasant and has a wonderful sense of humor. He masterfully filled several cavities and bonded my front teeth. They look PERFECT.
Dr Adler, the oral surgeon, took out my wisdom teeth. She must be a miracle worker. I didn’t feel a thing during the surgery or the recovery. I am recommending this
Wonderful staff. Beverly is welcoming and knowledgable. She is always happy to double check and explain my coverage. Thanks, Beverly!
Tech savvy. Text alerts. Emailed invoices. Love the high touch.

I went in for a routine exam and crown replacement and was extremely pleased with the customer service I received. The staff was friendly and prompt and thorough. I also had to take my 8 month old with me and when he started crying Beverly came and took him while I got my teeth cleaned. I must say my baby thought the world of them and would give them a 10 star rating if he could! While I know this wont be the case every time it was nice to know they cared to provide a comfortable and professional experience all around. Dr. Morrison was also great and explained what I needed to have done on a priority basis and was upfront about getting it done in the most cost effective way possible before proceeding to a more costly solution. He and his staff are wonderful, honest and I’m happy I found them. I look forward to being a long time client of theirs.

Great staff. Very tech-​savvy (text alerts). Always a good experience.

Dr Morrison’s office makes a trip to the dentist downright enjoyable. Why I even arrive early to chat with the delightful receptionist Beverly and utilize the waiting room massaging chairs. From my sweet and talented dental hygienist Magnolia (request her, she’s the best!), to Dr. Morrison and his 80’s music singalongs, a visit to Dr. Morrison’s will be the most pleasant dentist visit you’ll ever have.

Everyone at Dr. Morrison’s office is great, and the dental work outshines my previous dentist by far.

The office is small but very clean! The office Staff, especially Beverly is very knowledgeable and makes it all run smoothly, and fits you in when there is an emergency. She’s the best! Dr. Morrison is great, he took a previous Dentists mistake, and made my crown perfect!
So far so good! I really recommend them!

I told Dr. Morrison I’d give him 1 review because I don’t like getting shots and I think my pain is his fault. He begged me to please give him 1 star because he said «I love when my patients do that.» That’s Dr. Morrison. He’s funny, friendly, smart, and all in all the best dentist I’ve ever had.
Beverly at the front desk is fantastic — she keeps you coming back and makes sure you don’t skip or miss appointments… there’s something about her that makes you feel like she’ll track you down if you skip an appointment.
Anyway, 11 trips to Dr. Morrison later and I’m still going back. He’ll be my dentist for as long as I live in the South End.

As you may imagine from my other reviews — I can be quite jumpy. I have to give this guy props for being able to deal with me. Since a childhood trauma at a dentist (NEVER go to the dentist that your stepmother is your dental assistant), I have been terrified of them for what seems like my whole life. Dr. Morrison is awesome. He can give a shot without me freaking out, and I’m finally able to sit through a cleaning without having to take a valium (yes — I’m that bad).
I love that I can get an appointment, and actually end up in a chair within a reasonable time. And that snarkiness others that mentioned? I like it.
I’m so excited I found him, thanks to the wonderful officer manager Bev for that!

Dr. Morrison and Magnolia were wonderful. Not only was the cleaning thorough, but both Magnolia and Dr. Morrison explained all sorts of things that I didn’t know about my teeth. I was very impressed.

I have been a patient of Dr Morrison for almost 9 years. Every experience I have had in his office has been positive. I know healthcare and have experienced both the good and bad — I am a doctor at a large local teaching hospital. I never write reviews but felt I should let the Unilocal crowd hear about my most recent exceptional experience.
Last week I flossed my teeth as I usually do in the morning and a piece of a molar broke off. I had a full day of patients booked for myself and only had a break between 12 – 1. Beverly got me on the schedule for 12:30, Dr. M — sized up the situation, jumped into action, bonded the broken tooth and had me back seeing my own patients by 1:05. WOW.
Stephen Morrison is thorough, conservative, empathetic and a remarkably talented dental health provider. There is no better choice for optimal oral health than the offices of South End Dental Associates.

As someone who owns and operates a professional services business, I know how difficult it can be to achieve service delivery excellence. South End Dental Associates makes it look easy. Every aspect of the customer service experience speaks to the quality of the work they do. Another good sign of a well run organization is the employee satisfaction. My dental hygienist was literally singing along with the music last week, she seemed so happy to be there, and I’ve heard Dr. Morrison humming along as well.
After a few bad experiences elsewhere, I had become almost shut-​down over an issue with one of my molars. Dr. Morrison gave me the confidence to go through with necessary dental work to make my problem a thing of the past.
Thanks, Dr. Morrison!

So far, so good. Ive been here three times, transplanted from California. Picked this dentist because of Unilocal reviews, which so far, have only failed me once (on my moving company — OMGWTF, and that’s another review). I came initially because an overlay fell off. Got my teeth cleaned by very nice and efficient hygenist. I have to say on the cleaning, it felt like the old-​fashioned cleaning approach. My dentist in california had got this water cleaning device that works ten times faster with less of that scraping stuff that we all hate. She said my teeth/​gums were in great shape, so it must have worked well… anyways, I’m willing to go with the old school cleaning thing. Whatever keeps me away from the root canal works for me.
The dentist found that I needed a crown where the overlay had been. The tooth next to it also had some decay and he recommended a crown there too. Luckily I have dental insurance, but it was still a hit for me. The wonderful office manager Beverly really has a way of figuring things out, and Dr. Morrison seems willing to accept her method of dealing with payment. Nice people who understand what that money is really worth to working folks.
The work is stellar. He’s very conscious about avoiding pain. He works quite fast, but I think he’s an excellent and thorough practitioner. Teeth looks great.
Also, very easy to get to, parking is good, and a nice office. He listens to 80’s music, which is awesome. I’m happy to have found a great dentist on my first try.

Dr. Morrison was my dentist for 8 great years. During this time he replaced the many metal fillings I had gotten as a child and a student from Berkeley. He also educated me about various non-​toxic options that were never explained to me before. Prior to Dr. Morrison I had no real belief that a dentist could be so good. He is upbeat, very sharp, meticulous to the extreme, and really into good modern dentistry.
The office has always been spotless, comfortable and stylish, with the lovely Beverly to help you at the beginning and end, and the most thorough hygienists around.
Upon leaving Boston, I look back and realize how lucky I was to have him as my dentist. This guy isn’t like a lot of health care practitioners who see patients with dollar signs in their eyes. Dr. Morrison has integrity and treats your teeth as if he wants to see them glowing and healthy come thirty years later.
He’s also really cute and funny, is known to play a lot of 80s music and will keep you smiling throughout the drilling. Very nice, highly skilled dentist. Good for cosmetic and overall maintenance.

Just reaffirming my 5-​star review of Dr. Morrison’s office. Went for a semi annual checkup /​cleaning this morning and was impressed with his new hygienist Magnolia. This woman has just cleaned my teeth like they have never been cleaned before. I mean, it was like she was stripping down an old house to prep for repainting, she was really in there. If you are thinking about checking this place out, ask for Magnolia for a cleaning /​check-​up and you won’t be disappointed. Seriously my best dental cleaning ever.

I’ve been very fortunate in my life, to have a handful of dentists who are awesome. I had one in Oklahoma City; I had one in Phoenix. And thankfully — oh, thankfully — I have one in Boston.
Dr. Morrison and his entire staff are wonderful. They are nice, helpful, and they really care about their patients.
Case in point: When it was discovered that I had to have a root canal ASAP but my insurance was expiring the following day (due to a job change), Beverly at the front desk called the secondary dentist and he took a detour from the gym to come in to perform the root canal on me THE VERY SAME DAY. I had to wait like 15 minutes. That’s it.
I was near tears with gratefulness. I understand this is a rare situation and not feasible every time for everyone. But they could have said no, «tough luck» or «too bad.» Instead, they chose to treat me like I mattered, that my situation was important. They cared about my well-​being.
The atmosphere at their office is always friendly and caring. When you step in, you don’t feel so nervous about opening wide for a filing or check-​up. They make going to the dentist bearable. More than that, they make it painless and tolerable.
Above that, they’re considerate of your time and very communicative about what’s taking place. Dr. Morrison will show you with a mirror the area of the mouth he’s concerned about, so you can see it with your own two eyes.
I continue to be grateful and thankful for how kindly and compassionately they treat me each and every time I visit.
Beverly also works with you to set up financing options. She’s great in communicating via email as well.
And I love the little teeth care kit you get when you visit each time for your cleaning.