Revive Hair Studio

I have known Francesca for many years but do to distance never got my hair done by her until two weeks ago. Words can’t express how wonderful a job she did on my color and cut. I have fine curly hair and would always have to put a lot of work into the most basic of hairstyles until now. She cut my hair in a way that my curls form perfectly directly from the shower with a few drops of product and blow drying straight is a breeze. If anyone is looking for a new stylist you will be more than happy with Francesca.

I don’t usually leave review but my experience is so awful so hopefully this doesn’t happen to you. I usually see Francesca for color and she’s pretty good, but this time Francesca was out sick so I got an appointment with Wendy and let you tell you it was god awful (and that is an understatement). I went in to just get a root touch up since I already LOVE my blonde color, I book the appointment for root touch up and told Wendy I ONLY WANT A ROOT TOUCH UP!!! But guess what 2 hours later my beautiful blonde color is GONE because she think she is so smart that she use a freaking darker toner now my hair is freak brown!!! JUST HORRIBLE!!! I hate stylist that doesn’t listen to their clients and do whatever they think is good, so unprofessional and so irresponsible. If you want to experiment do it with your own hair.
When I try to book an appointment the next day to correct the color, the receptionist (Joan I think is her name) was giving me such an attitude. she told me why didn’t you say anything yesterday when you’re here… I mean does she not realize that the lighting in the salon is so god awful that you can’t possibly see the color correctly. So I talked to Francesca, but apparently I would have to bleach my hair again since there’s no other way to correct a toner that’s too dark. Yeah like that’s gonna do my hair a lot of good. God what an awful place. I will tell every person I know to never go there. I would give 0 or negative star.

Wanted to write an update to my review to share some recent experiences I have had here that have led to me going to another salon. Cheryl, the stylist I saw here, is super talented and a wonderful creative soul who I really enjoyed seeing and talking to but I can’t say the same for some of the other staff who made my visits so unenjoyable I had to stop coming despite Cheryl’s quality work. A few times I have called to reschedule or confirm visits the receptionist was extremely rude and curt to the point where I was practically hung up on. I have heard similar complaints about her from friends who have gone here as well. Even more disappointing was a particular stylist’s behavior that I felt to be totally inappropriate. On multiple occasions she loudly and obnoxiously mocked other clients (which is crazy to me as any paying client deserves respect, go ahead and joke with friends in private if you have to but not to the public, if you don’t like them don’t take their money) and told personal stories that I could have done without hearing. It is important to me for my salon visits to be relaxing and because of this one stylist who felt the salon was her personal stage that was impossible. I had been ignoring it for quite some time but upon hearing the story of her mistakenly stabbing a client in the neck with a pen and then joking about it to everyone in the salon I was slightly horrified and felt it was time for me to move on to a more professional environment. I do miss seeing Cheryl and if she ever moves salon’s I would certainly seek her out but as long as she is at Revive I will sadly have to go elsewhere.

I found Revive through Unilocal and have yet to be disappointed! Sara is an exceptional hair stylist and I always have a great time working with her. I love going in and giving her an idea of what I want but then letting her experience style the rest. She cut about 6 inches today and I’m so impressed with the result! I’d highly recommend her! The quality of the cut is well worth the price!

If I could give zero stars, I would.
Didn’t even get to the appointment because the man who answered the phone could not be bothered. Kept cutting me off telling me that «it’s so loud in here — I can’t hear you»… I was nearly shouting into the phone. After telling me the pricing, I asked for an appointment in the next 4 – 5 days and he told me «um, no, this is a terrible time of year to book such a time intensive thing»
I laughed and told him that it really sounded like he wanted new clients in the door and when I told him I would go elsewhere, he simply answered «ok.»
The search continues…

Another great testimonial for this salon and Francesca! We are here for a few days from the West Coast and I had been wanting a trim and highlights. I Unilocaled this place and this is the best cut and color I’ve ever gotten. I’ve been to famous salons in Beverly Hills and all throughout Los Angeles. I don’t remember a cut and color this transformative! She cut my 15 year old daughter’s hair while working on me and again, another wonderful cut! The women on the legal team that brought us out to Boston asked for the name of this salon and for Francesca after seeing the results.

I just moved to Boston and was looking for a nice, clean, trendy, salon that would take good care of my hair. Needless to say, I think I’ve found one.
Everyone in Revive was super friendly and amazing. It is clean and super professional looking in there, not to mention the beautiful body length mirrors and the awesome music playlist. Being in there felt comfortable, which is super important to me as a client.
I had my hair cut by Jill and she did a beautiful job. She asked what I wanted, I told her, and she made it happen. So friendly and professional, she offered me water and made sure I was comfortable. Not only is she a master of the scissors, but she knew her stuff. She gave me hair-​tips and facts that I will definitely try out.
Overall, my experience there was wonderful, and I am definitely coming back there when I decide to do something else to my hair.

I’ve been seeing Francesca for haircuts for years, and she does terrific work. I followed her from another salon in the South End. She is really personable and a talented stylist. The studio itself is a modern, cozy, relaxed, friendly environment (the stylists are always chatting and joking with each other, which makes for an entertaining visit!). Also, the washing stations are comfortable, and they use quality products.

After looking at all the great reviews, I was confident enough to book an appointment at this salon. When I called, the receptionist was very sweet. I asked to book an appointment with Wendy. Luckily, she had a few cancellations for that weekend. I was able to get in Friday the 10^th! As I arrived the receptionist offered me a drink but I declined. My hair is very thick and wavy/​curly so I was nervous that she wouldn’t be confident enough to work with it. Well, as Wendy happily greeted me she complimented my curls and offered me a beverage. I originally came in for a long bob and an undercut. Wendy was great in explaining the pros and cons of the long bob especially with my type of hair. She wasn’t discouraging me on getting the style, she just let me know that it may not look how I wanted it to if I wore my hair naturally. I also wanted to shave the bottom half of my head. I just loved how excited Wendy was to do my cut. She wasn’t scared to tackle it! I decided against the long bob instead I got long layers which she recommended and went for the shave! Wendy is just a breath of fresh air! She was so easy to talk to and she kept me laughing throughout my whole appointment. Overall, I was 100% satisfied with my haircut. The vibe of the salon was great as well! So warm and friendly.

Just moved back to Boston from the west coast and was in search of a new hair dresser. I feel so lucky to have found an awesome spot on the first try! I read the recommendations on Unilocal and made a last minute appointment for my struggling blonde hair. I had been dying on my own for awhile and it started to become dry, over processed, and more on the yellow side. Francesca was my savior! I brought in a few pics of the natural blonde I was going for and she got it spot on! I have gotten a ton of compliments already and owe it all to Francesca! The studio itself was clean, professional, and everyone was super friendly. Thanks Revive!

If you ever have to take a transatlantic flight to Boston for a boring work conference and have the epiphany that something must finally be done about that overgrown nuisance flopping failing around your ears, flex your fingers and search the Unilocal (ow) pages for «hair» only to be daunted by a typical list of contenders with a range of stars and love/​hate mail. However this can be avoided entirely by a direct search for «revive» which should lead you to hair salvation. Megan was available on a Sunday afternoon and the entire staff was courteous and friendly. The haircut was technically flawless. The shampoo scalp massage was perfunctorily dreamy. And the final eyebrow trim was galactic. Ok perhaps I’ve overstated that part. It was very appreciated. Thanks Megan and Revive staff for making an out-​of-​towner feel at home in Boston.

I decided to go to Revive Hair Studio based on all the other great reviews they have but had a really negative experience even before I got there! Their customer service is awful, so don’t go there if you are into being treated well/​nicely. They may do great cuts, but have no idea how to offer good service.
I was about 10 minutes late for my appointment (welcome to public transport in Boston) and so called them to let them know that I was running late. The person I spoke with on the phone could not be more rude. I imagine that every studio has late comers who are few minutes behind (not 30 minutes) and they figure out a way to make it work. I know my regular studio does — I wanted to try a new place so I was going to try this place. But the person who answered the phone wasn’t interested in working with me to see if someone else could cut my hair, or if there was a way to make it work, or what the options were — not sure she wanted a new customer. She simply straight away cancelled my appointment!
I ended up not going there — I don’t want to work with someone who has no sense of customer service if they are in service delivery — and made an appointment elsewhere. Like I said they gt great reviews for their cuts, but I don’t appreciated not being treated well. Go here if customer service does not matter to you!

Gave Francesca a hair photo of a Victoria’s Secret model. Magic ensued afterwards. I’m coming back here in 2 – 3 months to tidy up the best layers I’ve ever had…

Sara is the Goddess of Color.
She makes me stunning every time I see her. She knows reds and is one of the best in the business.
I love the atmosphere of the salon, it is warm, friendly and inviting.
Customer for Life.

I’ve been in Boston for the past three years, hopping from salon to salon. I was never quite happy with the cuts I was getting, or they would grow out in weird ways. Tremont street is loaded with great stylist, but now that I’ve found Bri at Revive, I don’t want to go anywhere else.
I first came to Bri with a terrible cut from cha-​cha-​cha on Columbus. Since it was her first time seeing my hair, she took the time to piece through it, find cowlicks, and listen to what I was unhappy with. After careful deliberation, she razored away my terrible cut and turned it into a fresh new style that grew out well. A month and a half later, I’ve seen her for the second time, and she lived right up to my first experience with her. I trusted her enough to give me a short asymmetrical modern style. It looks fantastic. Bri is amazing on short cuts, and I’m sure she is just as great with longer ones too.

Why am I giving 5 stars?
In a word: Brie.
She’s fantastic. She’s the Best of Boston!
The whole studio is super nice. Everyone is chill and friendly. But on top of that, the people are talented.

This place is so nice. From the service, to the quality of work they put in to make my hair look fabulous. My hair dresser was Francesca. She was so sweet. She listened to everything I had to say & delivered it to the T! She does amazing blow outs as well. My hair had never felt so soft and looked so shiny & bouncy ! She will be seeing more of me soon :)

I have been getting my haircut at Revive for four years now. I have had Megan and Francesca cut my hair and they both do an excellent job. My hair is very curly and they know exactly what to do to give me a manageable cut. Sara cuts my husband’s hair and he always looks great. We are devoted customers.
The atmosphere in this little salon is great. You couldn’t meet nicer people. I highly recommend Revive.

I came to Revive based on Unilocal reviews. Unlike other reviewers, I did not like my experience.
I asked for a clean, professional, shoulder-​length cut with layers. Melanie (i think?) cut a straight line just above my shoulders, making me look like 10 year old drummer boy. And when I say straight line, I mean I could have put a bowl around my head and cut around it. Needless to say, this is the worst haircut I’ve ever had.
The haircut is really all I care about when considering my choice of salon, but I have to also comment on Revive’s lack of good customer service. If anyone from Revive is reading this, please GREET YOUR CUSTOMERS. I sat for 15 minutes without being acknowledged. Kind-​of rude, ladies.

After reading all the amazing reviews on Unilocal,I made an appointment with Francesca to reshape my severely grown out hair. I have very curly hair (which I wore natural to the appointment), and asked Francesca for a layered cut that would look good curly.
She told me she’d be cutting a bit, blow drying my hair, and then cutting more. Sounded good. She was extremely rough with my hair, yanking mercilessly on knots — but ok, all in the name of a good cut, right?
Well, she finished and asked me what I thought. My hair was basically cut into two lengths — one base layer, and then another layer maybe three inches shorter. My hair is quite long — almost elbow length — so I knew this wasn’t nearly enough layers to look good curly. I told her I was a little worried that the layers were so long, but she assured me that they were perfect and did not cut any more.
Of course, the next day I tried my hair curly, and ugh! The dreaded triangle-​shaped hair! The worst part is that all of the longer pieces of hair are in the back, and the «shorter» layer pieces are all in the front — so unless I swoop all of my hair to the front, I look like I have a straight cut with no layers at all. I know curly hair is tough, but this is legitimately the worst haircut I’ve ever received. I’ve tried styling it a number of different ways and can’t find a way to make it work. Even blow dried straight, it lacks the layers to give it movement. I’m just thankful that Francesca preserved enough length for me to find another stylist to fix this.