Public Storage

I had no idea my storage was opened until I saw my e mail. Sure enough when I arrived Lisa told me what was wrong. Thank you so much. Someone would have got away with my cookbooks. don’t want that. Don’t worry no dead animals though.

I’ve rented here for years and just got a second unit. Lisa is excellent — knows product, helps with supplies, and great customer service!!!

Love this for the location, the cleanliness, but above all for the staff, especially the manager, Lisa! She’s wonderful! And we were just down the street in an non-​air conditioned space paying slightly more! We’ve been here now over 8 years and wouldn’t want to go anywhere else! The hours are GREAT! They extend way beyond normal office hours which makes it so convenient. Wouldn’t recommend any other storage facility.

this place has gone up consistently over 3 years I started under $ 120 it is now $ 145 I am on a fixed income and this is too much money!

I can’t say enough about Lisa and her professional yet compassionate service. During these times finances are hard to balance and life unexpected incidents makes it even more difficult but Lisa has helped me to deal by her patient and understanding means of allowing me some extra time to catch up. It is because of her service I can maintain the assistance I need through storage to continue to manage. I recommend Public Storage at the 290 Southampton St location because she makes it the best in Storage rentals

Lisa’s the best! I showed up with a dead iphone, unable to remember my code or unit number and she got everything all set and even charged my phone for me while I hit the unit and gave me directions to make sure I could get home without GPS.

Hi Lisa at Southampton Public Storage. she’s a wonderful person, very nice, clean, you love coming here doing business with her because her workmen ship and personality is great, She’s a very pleasant person and i would always send people her way to public storage. Great job Lisa.

Lisa is great and very helpful. The place is clean and it was convenient. I rented a storage space for a couple of years and would do so again. Pricey but it’s the location.

Wallet draining, costs more than other storage places. I did business with this place for years, and each time I witnessed the dumpster overflowing with everything imaginable, so I ONCE and only once left an item next to it. When I came in to pay the following month, I was screamed at like a child. I highly doubt she yells at everyone in the same manner, considering what I saw there over time. Overall I dont think they are bad people, but it was weird considering the reaction I got vs other customers whom I am sure have done worse than that.

Easy online reservation system. Friendly and helpful staff (Thanks Lisa!). Clean and safe facility and location. Easy to access from highway and main roads. Extremely cost effective for rental space and insurance. Very pleased.

Lisa in the office is very helpful and friendly. The conditions of the facility could be better but I got an excellent deal for the storage space.

The people at the desk are friendly and helpful (although when we first went to rent a unit there was no one in the office during office hours, we had to wait about 45 minutes for someone to return — not good).
The place is climate controlled (my previous place did not have that — my leather items were frozen solid).
It is pretty clean inside.
There is a gate to get in, with access code, so it would be difficult for random people to slip inside. My previous place was scary that way — anyone could sneak in behind you, as the entrance was far from the office.
Now for the negatives: only 3 carts! The other day they were all in use. The woman pleasantly told me if we saw someone with 2 carts to ask them nicely if we could use one. HOW ABOUT GETTING A FEW MORE CARTS?
Also, when you do have a cart and load it up, there is a slight curb so that if you have a heavy cart it is very difficult to push it over the bump. HOW ABOUT MAKING A SMOOTH LITTLE RAMP???
Also, the restroom was not very clean, and this was in the morning. PLEASE CLEAN RESTROOM regularly.
And finally, as I said before, office SHOULD BE STAFFED AT ALL TIMES DURING OFFICE HOURS.

This place is a scam. Do not go here! They make you pay for a full month (it wound up being $ 180) up front with no refunds. They even tried to make me pay a month and a half, luckily I realized what was happening and only had to pay for one month. I never moved my stuff in, and after three days I told them I didn’t want the unit anymore and asked for some type of refund. My request was denied. Then, they refused to take my lock off and said they would charge me for another month if I didn’t go out of my way to remove my lock myself, even though I told them to remove it. Also of note, there is a U-​Haul Storage right across the street with much better prices. Shame on me for not realizing this before, but I would like to warn everyone else. DO NOT PATRONIZE THIS BUSINESS!