Pilgrim Parking

Be careful when you do early bird — I had to pay extra $ 12 for being to close to the time for the early bird and the staff is merciless … as it is all machines. Also machine does not print receipt … it seems the like to overcharge whenever they can … and no customer service — no way to be waived even when you were there before the time. I will avoid this garage in future.

DO NOT PARK HERE! had a terrible experience there today! Had trouble with the ticket, pushed the assistance bell for 10 minutes, no one came and no one was in the booth. Finally got out of the car to get the person who was sitting in the office 20 feet away ignoring us. He proceeded to make us pay $ 34 for only being there 1hour ! Than left without opening the gate for 15 minutes. He finally came back to let us know it was a computer problem!!! Yet still charged us $ 34 and then still wouldn’t let us out for another 15 minutes. We spent more time dealing with the unhelpful staff than we did in the prudential center (the whole reason we parked for the hour) I am so angry that they took $ 34 from us after all of that.

I’ve never had an issue here. They have early bird and night specials that are among the best in the area as far as flexibility in hours and prices. And they take credit cards– which is spectacular in my opinion!

DO NOT PARK HERE — I would give this place NO STARS if I could!
I parked here recently and was directed by an attendent to a spot where I was blocking other cars in. I knew I would have to surrender my keys which I am never comfortable doing. I reluctantly handed them over and was given a ticket to redeem them later.
When I returned and gave one of the attendents my ticket, he put his hand out like he was expecting some money. (You pay right before u leave after inserting your ticket at the machine.) I was confused by his gesture, and I informed him that I did not valet my car and had self-​parked. He kept gesturing for me to give him money. I repeated myself three more times and he WOULD NOT GIVE ME MY KEYS BACK! At this point, I was furious. I have never experienced anything like this. My car had not been moved and this dude had done absolutely nothing to warrant any sort of monetary compensation. Outraged, I turned to face my family and friend and said something along the lines of «This guy won’t give me my fucking keys back! He wants money and he didn’t do shit I’m not giving him a fucking dime!» Wanting to leave, my sister gave this sorry piece of shit 2 dollars so he would stop holding my keys hostage.
I’m sure people don’t read reviews for parking garages when deciding where to park, but if you can avoid it, DO NOT DO BUSINESS WITH THESE SCUM BAGS!
To the owner/​manager: train your employees to have some fucking manners and stop taking advantage of people. Maybe if you payed them better they wouldn’t be greedy beggars!

decent garage to park at. I give it a three due to the language barrier and usually the attendant is distracted on the phone or hanging out with the other attendants as you are trying to pay and leave the garage…
you can head up to the upper deck for free and get a good view from the top!