Palm Restaurant

Review for the bar area/​the drinks. I have not tried their actual food yet.
Trecking through the financial district in Boston is quite the experience. I’m used to the Financial District in SF where there are tourists everywhere, homeless people everywhere, and then also the business people who actually work there. The financial district has mostly just the business people and also it is COLD.
Now on to my review of the Palm:
Amidst all the business people and cold, you can find this classic restaurant. The decoration is humorous, with the faces of the people who have spent the most money here painted on the walls behind the bar. The greeting and service is as friendly as it gets, which is what you can expect from a $$$ place on Unilocal.
Having ordered my fair share of fancy and upscale drinks in SF, I can honestly say the peach cocktail I got here was the best I have ever tried. For only $ 15 I could not taste the alcohol at all, and so I thought initially I was being ripped off. Only a few brief moments later though… I could definitely feel the alcohol hehe. This combination makes me realize how amazing drinks at the Palm are. Strong alcohol that tastes like no alcohol.

This busy steakhouse in the financial district of Boston attracts the professional lunch crowd. However, the food and service does not meet the price
Waited for sides, after the main course was served.
Waited for coffee after dessert was served. Food just okay.

Me and my boyfriend came here to celebrate. The restaurant is GORGEOUS, and the paintings of celebs and locals make this place unique. The location is prime, and the view to Fort Point is stunning. During the summer, there’s a small patio to enjoy dinner and drinks. All that being said, the food was all right considering the price. We both got steak; I had filet mignon, my boyfriend had rib eye. The steak was good, but nothing to write home about. The true shining star of the meal was the Caesar dressing — hands down one of the best I’ve had. I can tell its house made and with real anchovies — no actual solid anchovies in the sauce, thankfully! The service was okay, not spectacular. I gave this place 3 stars because it’s pricey. The ambiance is cool, the food is good, but imho not worth the price.

Since we did not have a reservation we were sat in bar with no tablecloths. Place was empty at 11:40am. Waiters standing around waiting for lunch crowd and we had to wait 15 mins for bartender to come take our order as she was busy serving her bar clients and making drinks. Worse service. It was my first time here as I thought this was supposed to be a special occasion kinda place… Boy was I wrong!
I ordered the shrimp GiGi salad, hubby got the Cobb. No bread or side to go with. 17.00 for a Cobb Salad? With poor service?
Got salad, spit out my first bite with a slimy metallic, overly spoiled roasted red peppers and raw white onion in it. The shrimp was tough, hard to cut and chew… the kicker was when the bartender came back 3o mins after our food was served (and I picked out the bad pepper) she asked «was everything ok?» I told her about the peppers were spoiled… Her response, «well then I wouldn’t eat them» and walked off. My husband and I looked at other in disbelief.
Husband reported his Cobb salad with raw green beans was not that tasty either.
So much for thinking this nice looking place where many people tend to lunch from business district, was a flop…
As I finish this review I have now a nauseous stomach and wish I had never eaten there.

Went to the Palm, Saturday night 10÷24÷15 with a multi-​generational party of Six. Booked our reservation through open table and were a few minutes late (great customer service when I called). James was our waiter. Very business like with no attempt at building a rapport. Drink order was not perfect (How can you not have Iced Tea?) and the Blackberry Bramble was not good (James replaced without an issue). Appetizer order was perfect. Dinner order-​1 steak was cooked improperly (came out well done when ordered medium) and needed to be sent back. James offered a soup which came after the replacement steak (The rest of the party had almost finished their meals upon receipt of the new steak). Coffee & dessert orders were fine. The $ 4.25 iced tea & a $ 49 extra steak were on the 1^st bill received. James corrected the bill after these were pointed out, per James they were on the bill for inventory purposes and forgot to take them off. Food was excellent, valet service was excellent, telephone Customer service was excellent, Table Service was below average.

A busy steakhouse in Boston, the Palm delivers just OK food at high price points. Service was good, but the filet mignon was nothing special. The mashed potatoes were dense and had that buttery flavour. The lobster bisque was somewhat salty, but not awful. Not sure if this is the best steakhouse in Boston, but I would try a few others before selecting the Palm. Enjoy!

Personally, I love the food there and their Power Lunch is perfect in terms of size and price. There’s a salad as a starter, main course with a side and a dessert. I got their fish of the day and it was delicious. One thing that I have to say tho is that it takes too long to serve… It was almost a two hours lunch. Not ideal for a lunch break meal

the word grand comes to mind for the Palm. The columns, the chandeliers, and all that blinging jazz.
I got he Gigi salad and that was way better and filling then i expected.
Ordered the tuna dish (medium rare), came to me so well done, it was barely chewable.
I had a few other small complaints (like the lack of water, even if ordered sparkling). The waitstaff were friendly and nice enough.
So end in end, i just found my main course a disappointment.
Might return for drinks and the salad again, but will probably pass on the fish entrees. Then again, this place is known for their steak, so maybe i should have ordered that.

I have been to Palm restaurants all over the U.S. and love the service and meals. We went there on a Saturday night and were immediately seated at our table. Our drinks and appetizers were served in rapid order followed by our main courses. The filets were tender snd the half n half was amazing. Our waiter was very attentive without being overbearing. I have no idea why so many negative reviews but whenever I want a great steak the Palm is my first choice.

Very enjoyable dining experience. The Chilean Sea Bass is to die for! Amazingly done! And the sides are great too!

Ehh.
The server was pretty great and friendly. She definitely made our group feel welcome. Drinks were pretty good and the wine selection very decent.
The appetizers were ok. Nothing spectacular. We had the Calamari, carpaccio (very good), bacon wrapped scallops (amazing sans the balsamic reduction) and oysters (it’s Boston, they’re good). I wish they would of provided more condiments for the oysters than just cocktail and horseradish. None the less, delicious.
I split a rib eye, medium rare. It was ok but under seasoned. I actually added salt and pepper to the steak… crazy?!? Fried asparagus was delicious, veal parm looked good, and the lobster (table split 4lb) was ok. It’s hard to cook a lobster that big and ensure it’s not tough.
Desserts were probably most disappointing. We shared doughnuts, carrot cake and crème brûlée. Get the carrot cake, it was the only dessert we enjoyed. The doughnuts were over cooked and resembled hush puppies. Seems like the recipe was off, too much baking soda! Brûlée was tasteless.
I wanted to love this meal as it was my first trip to the Palm. Eh. I may try it in another city.

The Palm is a beautiful location, columns, high ceilings, beautiful chandeliers, big windows.
We went on Thursday night and had a window table
We had to wait for 20 minutes for our Martinis to be delivered because our server was busy with a big party. Martinis were expensive, $ 14 each.
We ordered the Veal Martini entrée and it was splitted for us in the kitchen.
The food was tasty but the portion was small and we got more mushrooms on our plates than veal.
The service was OK.
The prices were much higher than the value that was delivered.

Highly unrecommended — 30 minutes for a Manhattan, really? Supposed «aged» steak was full of fat and grizzle, it was tasty but I’ve had better at Outback for half the price. We asked for Menu’s at which point they only gave us two for a table of four. I had to dress down the waiter to at least get competent service. A sad excuse for a restaurant. The apps were so so but not amazing. Avoid.

Went here last night with a friend, spur-​of-​the moment, and dined at the bar. Lovely room, very warm and professional bartender. Had a couple of lobster bisques (nice presentation!) and were allowed to split a rack of lamb, both perfectly prepared. Some «Educated Guess» wine … great experience, would definitely return.

I was in town for a conference recently which happened to overlap my birthday. My friends were planning on dining with me at The Palm to celebrate, but were unable to make it. However, they strongly recommended this place, so I dined here.
My waiter (Leonardo?) was very attentive, courteous, and highly knowledgeable. Simply put, he was a professional. The oysters and lobster were amongst the freshest I’ve had. The 14oz filet was a touch dry on the ends, but ended up being quite tender toward the center (I would have given a 5^th star if they aced the steak). The creamed spinach, though, was excellent.
Yes, they also gave me a slice of birthday cake. It was chocolate, tasty, and HUGE.
The caveat to my review is that the dinner was a gift to me, though I remember the prices. Still, if I wanted to treat a friend to a special dinner and had some money to burn, I would consider choosing a place like this one. Too bad Hawaii doesn’t have a Palm.

When choosing one of the hundreds of Boston restaurants to spend $ 200+ at on a Saturday night, the hope is that the money will be well spent. We know we are going to spend a good chunk of cash on a steak dinner, but it is very disappointing when the establishment under delivers. That is what happened this past Saturday night at the Palm Restaurant.
The room is impressive and beautiful. We got a great window table, and the experience started off fine. Server was friendly and greeted us promptly. The bread was delivered quickly and was delicious, especially the cran bread. We ordered a bottle of white wine, and it too was excellent, but we weren’t supplied with an ice bucket, which was odd for an expensive bottle. No biggie, we were thirsty and drank a little faster, especially with the crab cocktail appetizer, which was really good and plentiful, even at $ 24.
Then the lull arrived. Wine was gone, appetizer finished, bread basket only held crumbs, and our server was nowhere to be found. A solid 25 minutes went by without seeing him near our table, instead he was focused on the rest of his section, and clearly he was overworked and swamped. He finally came over to our table, at which time we ordered another bottle of wine, salads, and our entrees all at once — in case we didn’t see him again. Another ten minutes goes by (our glasses still empty) and he finally returns to tell us they ran out of the wine we ordered. We instead ordered two glasses of another brand. Another 15 minutes goes by… no wine, and still no salads. Finally he frantically comes back to the table with the 2 wine glasses, and apologizes because they «poured the red kind instead.»
5 minutes later our entrees arrived. Yeah, no salads first. He forgot them. Awesome.
We refused them at that point, and just went into the meal, which was average at best. The $ 49 filet was drastically undercooked, and the chicken parm (secret family recipe from like 1926 –whatever) was nothing special. Oh, and a side of pasta wasn’t included — it was $ 10.50 extra! For penne! The best part of the meal was the potatoes au gratin.
The manager came over for a routine table check expecting us to say everything was fine, but we told him it was actually pretty terrible. He comped the two glasses of wine, and must have told the server to offer us free coffee and dessert. Thanks, what a sport.
Needless to say, we won’t be spending $ 250 at the Palm again.

Been coming to the Boston location (s) for 15 years plus other locations when I travel. This place has gone downhill in so many ways. Portions are smaller and prices went up. Really disappointed to the point where I will never come back.

I came here for a book signing event, but since I got there early, I decided to pop in for lunch. It’s clear to see that The Palm really invests its energy and resources into appeasing the business 9 – 5 crowd. It makes sense considering their location and the fact that their stretch of Atlantic Avenue is definitely a 9 – 5 crowd. Anyway. I got in around 1:00 and the place was hopping. Fortunately I found a spot at the bar with no problem. The hosts at the front were a little condescending since I definitely wasn’t dressed as if I was going out to work. Regardless, I got seated at the bar and ordered the biggest glass of wine I could get as quickly as possible.
I ordered the steak chopped salad. I asked for the steak to be cooked rare, and it was definitely more medium-​rare than rare. However, it wasn’t a dealbreaker for me and I could handle it. The steak was a little rough and more fatty than I would have liked. It cut soft and I could use a butterknife. So not terrible. The dressing was definitely more oil than garlic, but it was good and it complemented the salad.
As the business crowd died down, the bartender and I shot the breeze while I finished off my second glass of wine. He said I could hang out there until the book signing started. Sweet!
So as the book signing started, the staff made the process of getting seated really easy. There were no hiccups with getting receipts or lost reservations; everything was pre-​processed and ready to go. We were seated and the staff began passing around appetizers. The only problem were people getting up and down to get drinks from the bar. But overall, it was a smooth process. The author, Andy Cohen, showed up on time, entertained us, and then we all lined up to receive our books and photos. How cool. The staff were definitely running on a tight timeline so we did feel a little hustled. Our favorite bartender kept the drinks coming.
I’d be willing to come back and either have lunch with friends or an early dinner. As we were leaving at 6:30 on a Friday night, there was practically NO ONE in the dining room. For a reputable steakhouse like the Palm, it was rather sad.

It has been so long since I have been out to a nice dinner since I had a baby! I drive by the palm all the time and it looks so nice. I couldn’t wait to try it out.
The space is gorgeous and we were able to sit on the outdoor terrace. We went this past weekend and it was dead! This should have been my first warning…
For my dinner I had the days special — you can usually not go wrong there. It was a filet topped with lobster, asparagus, and béarnaise sauce. The steak was very high quality and cooked to perfection. The lobster on top was incredibly dry though. It tasted like it sat under a burner too long, which was probably the case as my béarnaise had all but evaporated. It was runny and flavorless. For sides we got the mushrooms and goat cheese mashed potatoes. Our dinner came out without the mushrooms — we were told they were on the way but by the time they made an appearance we were half way done with our meal. The mushrooms were fabulous though — a nice blend of various varieties with a balsamic glaze. The potatoes were awful… they actually tasted instant and we could locate no trace of a goat cheese flavor.
For desert we ordered the carrot cake — meh, I have had better.
Service was incredibly slow for what was not a packed restaurant.
So disappointing — I was hoping to have a never favorite steak house as I both live and work in the area.

Given the price point, I would never come here again.
The green salad tasted supermarket quality. NY strip was dry and bland — even Applebee’s would’ve been better, and that’s without the price tag differential. Green beans were even worse– how do you mess up green beans?
The only saving grace was the key lime pie, which was good relative to the other items, but okay in absolute terms.
Save your money– go somewhere else. This place is not worth it.

So I have been here a few times now, it is located in my building so imagine I will be here quite often. First off, it is a huge improvement over the original. As I said to one of my colleagues for a client/​business lunch recommendation it is perfect (they even have free wifi) but for a civilian looking for a great place to eat, I’m not sure.
First off from an architectural perspective it is gorgeous, but things like their tiny bar for such a large space can’t help but bottleneck service and eliminate the idea of sitting at the bar. The outdoor patio is really nice, great views of the Greenway and people watching.
The food here is pricey, I believe the priciest steak house for dinner in town but their Power Lunch is pretty reasonable. For around $ 25 you get a 3 course meal. I went with the
Caesar Salad — Just how you would want a great salad to be. Plenty of croûton and smothered in dressing.
Filet (Oscar style) — 2 4oz filets came topped with what they call Oscar sauce. It was good, perfectly cooked actually. But as far as steaks go I’ve had more flavorful ones at their competitors
Cheese Cake — This raspberry cheesecake was the highlight of the lunch. It was perfect, really. Maybe the best cheesecake ever.
Chicken Avocado Sandwich — While the chicken was delicious I think it was a mismatch for the sandwich. It is carved roasted chicken which is impossible to eat without half of it falling out. All of the individual parts were good but together I’ll pass.
Lobster Bisque — Really well presented dish. Lobster in a bowl, the soup is then poured over it in front of you. It was good but slightly spicy.
Final verdict: I’ll come back for lunch anytime, dinner probably not.