Old Navy

Hot mess at only 10 am! I mean come on! And the floors looked as though they hadn’t been swept (never mind mopped) in weeks! Either this place is seriously under staffed or they just don’t care! Either way they need to get it together.

I went into Old Navy looking for a specific pair of pants that my husband needed for a wedding. The men’s section had a ton of khakis, but no employees. I wandered over to the women’s section after finding no one in the dressing room area, and while she could not help me, she was able to call an employee who knew where things were. A man walked up to me, cell phone in hand, pants lower than I would have liked for a workplace and stated that he worked there. He showed me the pants I needed and walked off before confirming the size I needed was there. There is no way of identifying who works there and employees were scarce. While the prices are good, good luck if you need help!

This Old Navy store and the Titanic share something in common,…they’re both disasters. The words that came out of The Holocaust rang true for me as I walked out the doors «NEVER AGAIN!»

Organized (well enough for a massive store) and they have great sales.
Sales section in the back left.
Staff were nice and efficient.
I have a bad association with Old Navy from it being crappy stuff when I was a kid but I think they’re doing a great job with making it nicer! (that being said, Gap is getting nicer and more expensive too… and god knows whats happening with Banana Republic)

Beware the Return Policy!
I wanted to exchange a Christmas present for a different size. Same exact sweater & color, just different size. I had no gift receipt but I just wanted the same exact item!
I was told that because I did not have the receipt or credit card number use to purchase the item.
I would need to return the item for the current price & I would receive store credit through the MAIL!
It has been almost a week & I still have not received anything. I hope the sweater is still there.

I love this Old Navy. I go to this one because of the convenience/​location.
I have been there a few times now since the remodel and I have to say that the store feels bigger and cleaner; it really is better organized.
The customer service is great; you get asked a lot if you need assistance. I like it that I don’t get a bad attitude if I am returning something (even if it is 10 pieces ordered online that didn’t work out)…
Old Navy prices are good enough as is but I maximize my savings by going to the store during their promotions for cardholders. Most recently, they had a 40% off sale on ³⁄₁₈ and I got 60 (yes a total of 60 pcs for 3 family members). My total was $ 397 after a savings of $ 357. Pretty sweet!
I was able to find pretty much everything that was on my list prior to going to the store plus then some… If you have a common size, it might not be on the racks. A lot of times, with the popular styles or big sales, all they have left is XS or XL and not much in between but that is not uncommon even in other stores.
If you go to the fitting room, you can take 10 pieces with you and leave the rest in the ON bag outside of your fitting room.
If you need to use the restroom, they have one and there is a (funny) sign pointing to it which reads «Gotta go».
Like this store and will definitely return here.
I mix high and low fashion and they have the perfect basics, such as jeans, denim capris, nautical shirts and striped dresses and summer espadrilles which have sold out by now (I wish I bought more pairs, they are beyond comfortable!).

This Old Navy is Not Wonderful…
I tend to LOVE Old Navy & I didnt Love this one…
First off the clearance rack (No Im not broke, but who doesnt love a sale??) was completely CHAOTIC… There was piles of clothes just laying on each other, No Hangers, No Boy /​Girl Dividers… Just Blue & Red & Purple & Pink Just all thrown together in a back corner that could have led to me getting assaulted & no one would have seen or heard me…
And I have the same complaint about the Toddler Boys section at several Old Navys, its TINY… I dont get why there is always like this one little corner & then the girls get like the WHOLE OTHER SIDE of the store…
Boys wear more clothes because they get them dirtier then girls… Cmon Old Navy help a Little Boys Mom out & sell more clothes so I can spend more $$.
The parking was HUGE, but you have to deal with way too many Road Rage Drivers that want to run you down when crossing the street… so LOOK ALIVE!!! and play good defense on the trip to the car…
Prolly wont be back, will stick to one in Everett (around the corner from my house)!

I defiantly wouldn’t give this location 5 stars whatsoever but its not the absolute worst place ever either people so calm down! Anyways I like Old Navy because they always have really cute outfits for my son :) I bought my son a bunch of cute graphic tees and khaki shorts, jeans, and so forth. If I could give that part of it a 5 star then I would. Now for me I wasn’t that impressed they have cute little jackets of course and some of the jeans were ok but I wasn’t that impressed.
The store was defiantly a mess, so I dont know who said that this place is clean but you might wanna get your eyes checked sweetie! (sorry being honest here people). The employees need to do a better job of cleaning up in there and whatever attitude they have get over it! if you don’t like your job then find a new one!!!
Don’t expect much though considering that this is South Bay, sorry but it is what it is people. The best thing to do is make it a quick trip and get outta there as soon as you can if your patience for ignorance is short lol

I usually buy Old Navy clothes online but sometimes I need to try things on before I buy them or I need them immediately. That’s when I go to South Bay. Old Navy’s clothes aren’t high quality but let’s face it no one shops here with the expectation of passing this item of clothing onto their grandchildren. It’s inexpensive fast fashion (sometimes). The staff is lackluster although if you seek them out, they will help you. It’s just finding them that’s the issue. There are two downsides to this Old Navy store, the first being the parking lot — its full and has an awkward layout. The second is that the store itself is messy, clothes tend to be strewn all over the place especially if there’s a sale going on. I guess the staff can’t keep up with it because of the volume of people that go to this store. Other than that, I’ve never had a problem finding what I need at this store, it has all the basics.

This is my go-​to Old Navy Store. And I love it even more now that it’s been remodeled.
I did love it less before because it was always such a mess but since the new remodel they’ve been pretty organized. The flow on the registers has been quick. The place just seems brighter and more welcoming.
But it’s still old navy and yes it has it faults. the clothes aren’t perfect. you sometimes can’t find your size. but I have that problem at EVERY old navy.

I’d love to say that I hate this Old Navy. but I don’t. I really LOVE it. There’s always great sales, you just have to dig for them. This morning I got two sweaters, a cardigan, and two t-​shirts for $ 40. I always get bathing suits here on the cheap. It’s a little messy, but that’s how everywhere in the city is, and I actually like the new layout better. The staff has always been friendly to me!

I like old navy for certain things… such as: tank tops, capris/​cargos, jean/​cargo skirts, yoga T’s.
I like this location although it is somewhat small. The staff here is always super nice and helpful. Whenever they havent had something in my size they have always offered to find it at a different location.
I went shopping here Friday nite with a few friends and we all found good deals for cute stuff. One friend had them hold something at the Cambridge location that they didnt have in stock at South Bay.
They have also always been very easy and helpful with returns. This makes a big difference to me whereas sometimes i dont feel like trying things on.
I got a really cute maxi dress for $ 14, a tube beachy dress for $ 8 and a few cargo skirts for $ 14.
Im not a big fan of there jeans (i like Silver Jeans, Seven7 Jeans, William Rast, etc) but if you want a quick pair to wear out that nite or your in between sizes they are inexpensive $ 20-​$ 40. They do have Long which is important for me whereas Im a giraffe!

I dislike old navy as a general rule, with the exceptions of workout clothes and PJs. Hence, I don’t really visit ON very often.
I went in here this past weekend because I needed some new workout clothes and my friend told me that they had a pretty decent sale going on.
While I did find some awesome workout clothes at a very cheap price (WHO in the HELL rated old navy two $$ ?? really? I bought a workout top for $ 1.97. Honestly.) the line was OUTRAGEOUS. Two people actually left the line and left the store. I waited 20 minutes. Terrible.
I wouldn’t go back to this location unless i was desperate and had time to kill, like I did this past weekend, I guess.

This is the closest Old Navy to us. I’ve always had decent luck finding things. It’s been crowded recently because they are having a huge sale.
The one thing I didn’t like is my husband asked them to check another store for something and they refused to do it.
They still sell maternity wear that isn’t too expensive.

Whew. First of all, there is a lot of South Bay hate, here. If you don’t like South Bay. don’t go. It’s a strip mall plaza in Dorchester. It’s got all the stores you know and love. Either go and suck it up or drive to frickin Medford or whatever.
Anyway. This Old Navy is okay. I always hope that it’ll have amazing prices but it doesn’t. The ON in Dedham is probably better because it’s less popular, but I haven’t really seen an ON packed in a long time. I’m always wandering around with some random other people.
I went in for polo shirts, specifically, because I’d bought 3 a few years ago and they held up really well. They were cute and fit me well and they were dressy enough for work. (I’m a teacher).
But nothing was on a good sale. The polo shirts are $ 15 and appear to be worse quality than the ones I bought before. In my opinion, companies make a product well when they first start making them. If they become popular, they turn down the quality and just churn out pieces of crap.
Nonetheless, I bought the pieces of crap. But I very well might return them in the next few weeks, so that really doesn’t mean anything. ON was my go-​to place for a long time, as it had clothes that fit me that were nice and cute. But they’re churning out crap now and disappointing me more and more.

I don’t really know why I’m reviewing this Old Navy, but someone gave it five stars and I wanted to prove them wrong (no offense or anything).
First off, South Bay sucks. In every store, I will guarantee you that you will at least not be able to find one item you were planning to get. Old Navy especially. It’s disorganized and the staff are NOT friendly — just like everyone else who works at South Bay. You know why? Because it SUCKS.
Anyway… every rack here is picked thorough or thrown on the floor. The sale items go fast and usually, by the time you get there, everything good and cheap is gone.
Ugh, maybe I should review Target next. Hm…

This Old Navy never EVER has my size in anything. It’s always a mess, even when they just opened the doors 30 minutes ago. It’s too «open» but that may be the reason they don’t have anything I’m looking for. There’s absolutely no customer service. I stood around for 25 minutes before someone asked me if I need help in the fitting room.
«No, I do this for my health.» Arrrgh, I hate people.
Ghetto. I’m sticking with Hingham.

This is pretty much your standard Old Navy on most counts… but it gets five stars for two very important reasons.
CLEAN & ORGANIZED
FRIENDLY EMPLOYEES
Maybe they all got year-​end bonuses that day or something. But every employees I came in contact with was friendly, willing to help and positive. How often does that happen?
The store was well organized for a Thursday night in December. Seriously. I was able to find what I wanted very fast. I wish this was one of those instances they gave me a survey with my receipt.