Lucky Brand Jeans

Shopping for jeans has always been a struggle for me until my recent shopping experience at this Lucky Brand store. The saleswoman, Kristina, went above and beyond to ensure I found the perfect pair of jeans. I will definitely be going back to buy additional pairs in the near future! Even though she was helping multiple customers, she made feel like a priority in a genuine way. Great experience!

The sales man who helped me was a rockstar!!! Super friendly, metro and honest! The jeans were on sale, a good deal got two for the almost the price of one pair.
The atmosphere is casual and friendly. The sales staff are attentive and will help you find the right size. He was even honest with my friend about she being in the middle between sizes and suggested she wait for a new style and sizing.
Honest to a fault and I liked it! I wish jeans didn’t have the stretch but one can’t find jeans without a stretch these days so I went with the current fashion even though I miss the baggie jeans of my late teens and twenties but grateful the fit stretches. My humble thoughts on wearing stretch fitted clothing.
When they fit correctly and are on sale with super staff to help out how can one not be a satisfied customer!
Lucky jeans were lucky for me!!!

The people that work there are very gentle and helpful. I highly recommend going to that store to look for any style.

This is a tight-​spaced store and the selection isn’t as great as most other Lucky stores I’ve been to — But:
It’s always clean, stocked and the employees are BEYOND friendly and helpful. No matter what you purchase, they tend to treat you like a million bucks.

The staff were friendly the second we walked in the door and really helpful in finding things – or even telling us when they didn’t have what we were looking for – picky person we were getting the gift for.

I went in this location because I was on a sales call in Boston. I needed to find a great gift for my girlfriend who loves this brand. I was not too sure what to pick up for her because I am hesitant to purchase clothes, but this location has cool jewelry. I asked the sales associate for some help and she was über helpful in pointing out some ideas and even found a sweater that «goes with» the necklace and earrings I purchased. The gift was a huge success.

Lucky Brand is up there with Joe’s Jeans for me. Bought my Joe’s from a defunct boutique in Portsmouth, NH. The Lucky pair is not nearly as form fitting and, a shade darker than my first pair. Look and fit cannot be beat. The sales lady was kind and helpful.
We went on a Saturday and, seems I got lucky with a fitting room. There are only two. It wasn’t crowded and it was easy enough maneuver.
Would definitely go back. Jeans have held up mighty well.

Bad. Real Bad. (Michael Jackson.) No seriously, though, my customer service experience there was among the worst I’ve had in a retail setting. I purchased a sweater there recently. Liked it a lot. Asked about the return policy, the male clerk (downstairs at the men’s shop) told me explicitly, «Returns here are super easy! I’ve got you in the system, so you won’t even need the receipt.»
When I got home, I realized the sweater wasn’t quite right for my frame, so I headed back in. The same clerk was working, but I was asked first if I needed assistance by the manager. Told that I could only get store credit without a receipt, I cheerfully informed the manager that clerk had told me directly and expressly otherwise. By this time, he had finished with the customer with whom he was helping and was available to corroborate my story. He did. And apologized profusely. I took this to mean that they would be happy to process my return. One would think so, right? Nope. The manager interjected and said, «Well, I’m the manager, and it would be I who would have to sign off on that return, so it isn’t going to happen.» What? Isn’t it in her interest to correct the mistake her subordinate admitted making? She went on to emphasize her point in the rudest and least professional of ways.
Nice duds. Horrible manager. FYI: she is the short, blonde woman. If you’re interested in a remotely humane (let alone customer-​oriented) interpersonal experience, avoid this little monster like the plague.

Nice quality jeans that become pretty affordable (~$ 50 – 60) if you come during the good sales. Bought a pair several years back and they’re still going strong. Staff are friendly and helpful too, always a plus!

Nice jeans, helpful staf

Lucky is one of my favorite stores for casual clothes. Good t-​shirts, button-down’s, etc. But their jeans are the real reason why I keep coming back — their 181 jeans feel like old friends from day one and they’re offered in mostly subdued washes that work in casual and dressy settings.
As others have mentioned, this Newbury Street location is small and cramped. There’s a bigger store and better selection just a few blocks away at the Copley Mall — but this location is slightly closer to me and I like the staff better so I usually go here.

This is definitely the BEST jeans store ever! As a 30 something I am very conscious of two things when I am shopping for clothing: 1. I am a 30 something… not a 20 something… and there are a lot of clothes that I really should NOT wear. 2. My ass is not what it once was and there are a very select few jeans that can accentuate what I have left. The ladies at Lucky were extremely helpful in addressing both of my concerns.
The sales staff was genuinely friendly, not solicitous… and extremely professional. Clearly these ladies have the patience of Job… I tried on 15 pairs of jeans and after quite some time (and a lot of help from the staff) managed to find the perfect pair for me. Although the styles tend to be young, there are a few that are more conservative and extremely flattering. I opted for the Newbury Street store based on the Unilocal and am very glad that I did!

I had a relaxed time at the store. The sales people were helpful, and when I gave a vague description of what I was looking for (because I don’t really know anything about how to describe jeans), they managed to find basically exactly what I was looking for anyway. I got there closer to closing time than I realized, and they didn’t rush me too much, which I appreciated.
This is an expensive store. The idea of spending that much on jeans still seems kind of crazy to me. I briefly looked at their shirts too. The shirts I looked at were almost $ 50 and were made from very thin material — thinner than most of my undershirts. I can convince myself that I’m paying for the fit and the quality with the jeans, but I can’t think of any reason to buy a shirt like that.
If you’re looking to get a nice pair of jeans, this is where I would go.

I just bought a pair of jeans from them an hour ago, and it’s probably the most relaxed time I’ve had shopping. I have weird measurements (big thighs, narrow hips), and the salepeople were really nice even though it was an hour before closing. Found the perfect jeans and enjoyed the experience.
Yes, at over $ 100, it is a splurge pair for me, you’ll most probably find what you’re looking for, and then you can avoid buying multiple, ill-​fitting pairs of jeans somewhere else.

Lets be honest, I am way out of Luckys target demo… Yet I feel compelled to buy their vintage T shirts in order to try to at least look and act younger.
I like this brand. It is an eclectic mix of jeans, tees and accessories. In a world of white mall stores all trying to look like Apple, Lucky is a refreshing change

I’ve purchased two pairs of Lucky jeans. They’re two completely different styles/​washes, and have held up completely differently. One pair started to fall apart after about 5 months of heavy use, but the other pair is over 13 months old and is still in prime condition. They’ve got a large variety of fits and the staff is incredibly helpful in finding the perfect pair of jeans for you (they’ve even sent me upstairs to the women’s store to try and fit me…). They’re a little more expensive then, say, American Eagle, but not too pricey as far as designer jeans go.

I have had a few pairs of Lucky Jeans in the past, my favorite pair I had to retire because of a hole in a precarious spot. I’m still sad about it.
I’m reviewing the men’s part of the store as my boyfriend insists on wearing jeans from Pacific Sunwear that are one step away from JNCO. He needed some new ones…
I knew there was a 50% off sale going on so we trekked over to Newbury Street and checked it out. They had a ton of sizes available and 2 pairs he really liked in his size. The salesgirl was a little pushy and weird and didn’t like that I found sizes for him instead of her, but she’s fine.
He bought 2 pairs but since he decided to do a total wardrobe overhaul we also stopped at the Lucky Store in the Copley Mall, he found another pair, a t shirt, a button up shirt, and a polo all at 50% off.
So for like $ 250 he got 3 pairs of jeans and 3 shirts, not bad! I’d hurry up and check it out because I don’t know when the sale ends… definitely worth a look though!

I don’t know why, but I’m strangely addicted to $ 35 T-​Shirts.
Lucky Brand for the most part has some really cool clothes. I’m a huge fan of their T-​Shirts, I know I go to a jean store to get T-​shirts and not jeans, but I’m sorry $ 140 for a pair of jeans to show off my complete lack of an ass is too much for me to stomach.
But their T-​Shirts are really comfortable and they look cool. I always have fun with the sales staff, they’re always friendly and put up with my obnoxiousness.

This is my new favorite place to buy jeans. Yes, the jeans are pricey but the quality is good and a pair will last a long time. Also, this store rocks because the sales people are extremely helpful. I happen to have some junk in the trunk and sadly with most jeans this means that when I bend over… well you get the idea. I frankly explained my issue to the amazingly hot staff at Lucky and they immediatley had jeans selected for me to accomodate my ass and my height (kinda on the shorter side). They offerred me several pairs in different styles (boot leg, narrow leg, more cotton, more spandex etc) and colors– meaning darker, lighter blues not pink or anything :)
Needless to say I love my jeans and think my ass looks bootylicious!
The only downsides are the prices and that this location is on the smaller side but I think the selection for jeans is still great– for shirts etc it may not be the best place but you’re on Newbury already so there are several other shops– joy!

Very unusual clothes. I buy them for a 11 year old who looks 8 to make her look older and for a 16 year old who looks 20 to make her look younger. Both have a little too much mid-​section so it is hard to find clothes that make them look nice but not as if dressed by an Italian grandmother (my appologies to all grandmothers, Italian or not)
Ignore the jeans, they are beautiful and well made but the waist is so low they barely cover the essentials. I only buy these for the 19 year old in college to wear on dates and to parties.
The sweatshirts are beautiful and last forever. We have some which are 3 – 4 years old and look almost new. They get worn almost every day in the winter. Most have an oriental theme, the best embroidery I have ever seen. So far I have not bought any which have faded or shrunk.
The long sleeve T’s fit well and are loose. But so well made and different, that they are not embarrassingly shabby or frumpy. Again these do not shrink and are lasting years. They are sized small, so don’t be surprised if you are buying a L or even an XL. They fit well and the fabric drapes well so it hides a little extra tummy.
The sleeveless T’s are so tiny, we haven’t met anyone who can get into one except for the 4 year old. But they are too long for her and the neckline is REAL low.
Because they solve so may problems and wear so well, so far they have been worth the price