Lapels Dry Cleaning

Now I had to find this place on Unilocal.I had never been to dry cleaners before so this was a first. This wonderful person name Cyn had overheard me in star market talking about I need to get my suit cleaned and introduced this place to me. Thanks to her I had a wonderful experience. The customer service was out of this world. They are really nice. I felt at home. They handled my clothes with care. Had me feeling like I just purchased brand new clothes and for this and many other reasons I would come back. Thank you all for going above and beyond.

I’ve had a couple items dry cleaned here, including a designer dress and a men’s sport coat. They did a good job, the location is very convenient to where I work, and their hours are fantastic. I know a few people who wrote previous reviews have complained about price, but they’ve seemed very comparable to a couple other dry cleaners I’ve been to in the Boston area. To get the sport coat cleaned was $ 8 and turnaround time was two days (they also have a rush option if needed). That seemed on par with other places I’ve gone.

Lapels did a really great job with my suit and dress. The staff was very friendly! It was a bit pricey for what I would like to spend, but great quality.

reasonably priced and they do a good job!

Trustworthy dry cleaning. Brought 2 pieces of designer clothing to be dry cleaned and was satisfied with the results. Quick turn around time and convenient location so I plan on returning.

I am very torn on what to write here. I will say I have been here a couple of times because it is very close to where I work. First off they do a great job. I have had pants tailored and dry cleaned and they really did a super job. Recently I got a skirt hemmed. Nothing fancy, a part of the hem fell so I needed it resewed. They charged me $ 16 and $ 6 to dry clean it. I just find that $ 22 for something that was not complex is way to high. They did a great job on the hem but I just cannot wrap my head around the expense… I guess when you go there confirm the price before because they do a nice job. I will try again and see price wise what happens.

I was in Boston on business and my hotel sent my clothes to Lapels for cleaning. I was so shocked when I got them back. My pants that have always been stiff and a little heavy were soft and light. I have been getting tired of the traditional dry cleaning that forces me to let my clothes air out for a couple days before wearing them, and bringing home that nasty smell. I wish I had a Lapels near me in California! This experience has made me realize there are better cleaning solutions out there.

I live right around the corner from this place, so when I was searching for dry cleaners in the area, I thought it was too good to be true.
So far, I’ve brought several items here to be dry cleaned and repaired (i.e. replacing a broken zipper on my favorite pair of jeans), and they’ve done a great job every time. Best of all, I can TRUST them! I brought in a bridesmaid dress to be altered, and they told me they couldn’t alter it properly once I told showed them the fabric blend, sending me to another vendor. They’re not willing to sacrifice their reputation or quality of work for a couple of extra dollars, and I really appreciate that.
They’re also extremely friendly. It’s not cheap, but it’s not horribly expensive either, and caring for your high-​end items is not something to skimp on.

The owners Lien & Hong are very sweet. They do a fast express service and will call with questions before going ahead with any additional work that clothes may have. I really appreciate the detailed work they do (i.e.: i had a special request for a silk dress that’s made to look wrinkled when worn, they cleaned it and made the extra effort to re-​wrinkle item and not press it like the other dry cleaners i used to go to did)

still very pleased with the dry cleaning service, very reliable. kevin is so friendly and he remembers our names every time!

Ruined my wool slacks. Don’t get any clothing «pressed» here, they just send it off to a factory where they imprint patterns into your cloths =/​. Their solution for my ruined pants: «Come by and we’ll press it again.» Yeah, so you want me to have the pants even more ruined? No thanks!

VERY EXPENSIVE. I was going to take 2 pairs of shoes here to repair and they said it would be $ 50 to repair the sole and would take 2 – 3 weeks… although I just needed the heel. Glad I asked before I left.
Dry cleaning is expensive as well… there is a cheap and great place around the corner on beacon called laundry basket or something, I’d rec. making the trek.

I’ve had my share of bad experiences with dry cleaners, so I’d delayed getting some of my favorite items washed because I hadn’t found a place in Boston that I trusted (I’m a college student, so I typically just go home). With several important interviews coming up, I had to pull it together and go to the dry cleaners. I’ve tried several other dry cleaners in the area and had items lost or ripped, so I was apprehensive about this place. I brought six of my very favorite dry-​clean-​only pieces (three blazers, a silk blouse, a pair of suit pants, and a wool dress) to Lapel’s. Not only were they very friendly, but I picked up all of the items and found them to be in great condition! They seemed to have spent time carefully looking at each of my garments. I was extremely pleased and no longer have to fear the dry cleaners! I’ve already started recommending them to my friends, and I thought I should share this positive experience on Unilocal.
Bottom line: if you’re like me and have had some pretty negative dry-​cleaning experiences in the past, give this place a shot. I was really glad I did.

i’m not sure how to review dry cleaning places, as this is the first i’ve ever gone to. but the people are friendly, helpful, and nice — they even called me to ask if i wanted the hole in my blazer pocket stitched up after i dropped it off. unfortunately, the hemming would have cost me about $ 6, and this poor graduate student would rather spend that on the chipotle next door. unfortunately, they don’t have student discount :(in the end though, my jacket cost me about $ 8 to wash, which is better than what i expected for their fancy place.

And now, for my 200^th review, I shall unveil…
The envelope please…
A Dry Cleaner! (???)
OK, so it seems the glamour of living in Boston sometimes is mixed in with the necessities of life, but the first to review was to hard to pass up.
I work in Longwood and could not believe that there is not a closer dry cleaner listed on Unilocal yet. I walked by here last week and it was recommended by a co-​worker.
Location is great, right next to Shaws, Fenway Fruit Stand, Bed Bath and Beyond, all my necessities. The staff is friendly. I will update once I start using them more.
For some reason, this location is listed as the Boston/​Trilogy location, I wonder where the third part of the trilogy will be…