Gray Stacey T MD

Dr. Stacey Gray is the Director of the Sinus Center at Mass Eye and Ear, so, going in to the appointment I knew I had a visit with someone who had the creditials I wanted.
What creditials can’t give you, however, is patient care.
My experience with the front desk/​administrative staff, the nurses, the other doctors I interacted with (it’s a learning hospital) and Dr. Gray herself has been beyond exceptional. The front desk staff (especially Sam) has gone beyond all expectations to make certain that I was prepared for the appointment, had all the answers to any questions I may have had, and even went through great lengths to assist me in scheduling an appointment with another specialist Dr. Gray referred me to who had a notoriously difficult front staff and who I was especially frustrated with. The remainder of the administrative staff was also friendly and helpful, from receptionist to billing.
Dr. Gray herself was friendly and informative. She took the time to explain each test she was doing and why it was needed and, although, ultimately, my problem does not lie in Dr. Gray’s arena to be resolved (hence the referral), she was helpful in ruling out potential causes and helping me understand what the next steps would be.
I cannot recommend highly enough Dr. Gray and her associates.