General Shoe Repair Store

This place is dreadful and ridiculous. I completely forgot that I had gone there several years ago to have a beautiful leather backpack fixed. The piece of leather that you slide up the straps to secure and close the bag had torn. I don’t remember how much it cost or how long it took, but I was stupefied by what a horrible job he did on that bag. First, it still didn’t close! I thought it didn’t require too much explanation of what was needed, but I was wrong apparently. Second, I swear he used heavy duty dental floss in his lame attempt to fix it! There was bright white stiff thread poking out in every direction in contrast to the dark brown leather. I threw a controlled fit, and another guy appeared with SHOE POLISH to color the white threads! I don’t remember how it was resolved except that I never used that backpack again, and vowed never to go there again… until…
Boots season, several years later! I ran over to South Station during lunch to have the heels replaced on two pairs of boots. No major damage, just a season of wear-​and-​tear. The guy could not have been ruder or more obnoxious. He glared at me while I took the boots out of my bag, not saying a word. I put the boots on the counter, and he scowled at each heel and then threw each of them across the counter. He said, «$ 60». If he was nice, or seemed even mildly interested or didn’t throw them across the room, I might have left them to be repaired even though I thought that was a little steep (what do I know). I told him I wouldn’t be able to get them for a couple of weeks, and he said, «$ 30 deposit». I said never mind. He turned around and went back to watching TV, no skin off his nose.
I get the feeling he doesn’t like his job very much, and that I am not the first person to storm out of the place disgusted. I think it’s a rip off joint for commuters in desperate need of a quick shoe repair between trains.
Don’t go there.