Fresh

Love this store! The staff is always so helpful. Just recently had a great experience with Neringa who showed me all around the store, recommended products (without being pushy), and helped me find some awesome gifts for my Mom. Also love Ulana who has helped me there before.

If you are looking for the most delicious scented soaps, body washes or candles, fresh is your place. People just light up when you give it as a gift. It is like nothing else out there and the packaging is so beautiful. I love this store! I have about 5 must haves that I keep in stock at my house. The products have become part of my lifestyle.

Sarah and Wanda are wonderful and will take time to help and answer any questions
Wonderful products that actually work without irritating! If you’re hesitant get a sample to try!

This is the answer for the Comment below:
Q: WHAT IS FRESH’S POSITION ON ANIMAL TESTING?
A: We do not test our products on animals nor do we permit others to do so except where it is required by law. We are deeply committed to the elimination of animal testing and we are playing a leading role in developing alternative methods through our support of the «Fund for Alternatives to Animal Testing» in the United States and the Opal Program in France. Additionally, we are one of only a few companies to have invested in creating our own internal department to test raw materials and ingredients to further ensure the quality of our products and the satisfaction of our customers, which is our foremost priority. We are hopeful that alternative testing methods will be adopted worldwide and we will see an end to animal testing.

Fresh is a skin care/​beauty line born and bred here in Boston. Their store on Newbury street is perfect. I went on a beautiful spring Saturday when Newbury St was booming and fresh wasn’t too crowded. Their staff are the perfect blend of attentive and helpful without being pushy or overbearing. They have a bunch of test products you can try.
The classic Soy face cleanser is still to die for. However, they have a new line of tinted lip balms that are also amazing. They have a slew of new colors in stock and all of the equipment to try on as many as you want, and in a clean and sterile manner. You also get multiple (5?) free samples with each purchase. Great store. Will continue to shop here.

Staff is very friendly and welcoming. Always helpful to recommend or find anything you may need. Also if there are deals going on; they always let you know. Love this place

Outstanding service!
I was greeted by a very polite staff who offered me a refreshing glass of lemon water. She helped me chose the perfect color for the lip cream I wanted. The best part of it? She was so delightfully honest. If it wasn’t for her honest and professional opinion, I probably would have bought this horrendous bright lip color that didn’t match my skin tone. She helped me play around with the other colors and found a perfect match for me!
I usually don’t write reviews for retail shops but I was so impressed with Sarah, the girl who worked here, that I was happy to write this review.

Nice staff, well organized, which is needed because it is quite small. Sales arent great though…

Just tried the bar soap It is my new favorite thing! I have dry skin and it gets irritated easily and this soap as gentle and I did not have a reaction to it. If you have sensitive skin try this soap. I used a lavendar secnted and it was wonderful.

The last time I frequented this Fresh location, I was in college. My dorm neighbor was a sales associate so she got us discounts, and this was the only Fresh location in the US at the time… that should give you an idea of how long ago, as there are multiple locations worldwide now.
Though the product lines have expanded quite a bit, and the store has obviously been updated and rearranged, the sales people are still very nice and accommodating. The small store that’s a little below ground level on Newbury St packs alot in, but still feel airy, and… well…fresh! I came in to buy a fragrance as a gift, and got a great gift set that included the same size fragrance for around the same price. So what if you can now Fresh products elsewhere (Sephora, etc)? Sometimes it feels nice to buy products the boutique way once in awhile.

.. you’re not missing anything product wise and purchase experience wise. I’ve actually seen some of their stuff at Sephora and TJ Maxx, so you can get a better deal if you wait (no, Sephora doesn’t put them on sale, BUT you might as well get your «points» there if you’re going to purchase their products).
The price points are a bit high for somethings, but hey, that’s the nuance of Newbury street. I purchased perfume, and I just noticed the other day all these huge white flack pieces floating in the jar!!! What a waste of money!
The sales associates are ok, but I do feel judged when walking in the door. Not the type of feeling that makes you want to give your money away!
all in all, I’ve experienced better.

I was very impressed with the sales staff. As soon as I walked in the salesperson was friendly and helpful but not overly agressive (cough…The Body Shop). She helped me select my lip gloss and even offered some free samples. Moreover, when I realized I had totally forgotten my wallet (!) and had to run home and get it, she was very understanding, kept my lip gloss behind the counter, and was very helpful when I returned an hour later with my wallet and credit card. Love their lip gloss and scrubs!

I stumbled upon Fresh when I was looking for a new scent to wear. I was happy I made they’re discovery. Staff is very helpful. I love their products… sugar scrubs, bath soaps etc.

I went to Fresh a while ago to buy some of their lip sugar, and I loved it! Recently, I went there to get my makeup done for New Year’s Eve, and Jeannie did an amazing job! She was great! I highly recommend going there to get your makeup done. Jeannie made my eyes look smokey and pretty, and she used all of Fresh’s great products. I love the soy face wash and the black tea face cream; it’s wonderful. It smells great, and it really moisturizes. I’ve since tried more Fresh products, and they’re all really nice. I’ll definitely go back there.

Was introduced to Fresh by a enthusiastic loyal fan who happened to be my roommate, and she converted the once skeptical and bitter me into a complete addict and happy user.
All the product I’ve tried/​owned have worked out real well for me. To start with the cliché Soy Face Wash and Lip Treatment, they are simple, effective and addictive. The face wash is gentle, refreshing and it leaves your face clean and comfortable after the wash. The lip treatment moisturize like no others, stays on all day and all night.
Some other recommendations includes the soy face cream, unlike most creams are not greasy and does not clog your pores. I was never able to use any oil based face creams (they don’t moisturize my face enough but still leaves me tons of pimples) until this one.
The umbrian clay lotion and the night serum are also good facial moisturizing products. But nothing beats the sugar face polish and the black tea mask! They leave my face hungry for more and they are absolutely amazing. The sugar face polish cleans the pores and give them sweet natural oils and the black tea mask repairs and feeds my face yummy deliciousness to make it super happy.
i mean what is to love about this shop? even the ambiance of the store is amazing, I never wanted to leave. Most of the people that work there are quite friendly and knowledgeable, but of course, luck is always a factor, I consider myself quite lucky to always run into the right people at the right time there.
p. s. the sugar soap + the body sugar polish + the brown sugar cream = happy skin all over your body!

LOVE LOVE LOVE the products. Its brown sugar products are just exceptional. The lip balm can last ALL day! The two girls that work there are extremely familiar with the products (as they should) and gives great advice on what to use. They are always helpful when you don’t know what to buy as a present for others.
Yes, the price is high, but absolutely worth it. Be on the mailing list and you will know when the store will have discounts.

5 star products!
I first fell in love with fresh thanks to their pricey lip balm, which is AMAZING. too bad as a broke student, I could never bring myself to buy a second one.
The sugar body polish is amazing too. Leaves my skin so soft and amazing, almost like baby skin!
the prices are a bit high, but once a year, on earth day, they do a 20percent off for their most popular products, so it’s a good time to stock up.
I am taking off a star because of the service– a little too hardsell at times, and yet other times, they just completely ignore you. HMM

i used to hate buying perfume and all that stuff for my wife, and then we found Fresh one day while we were walking down Spring St in NYC. Cool store, nice scents. Most perfume stores have so many nasty smelly things, at Fresh its all good, it’s hard to make a decision in here. We came across this Boston store on a recent outing and happily bought some Hesperides. if you are picky about scents, this is worthwhile stop.

I always assumed that this was the first Fresh retail shop since they’re from Boston, thus it’s a must visit place for me. I love Fresh — the Milk line, the Soy line, the Rice line, the Sugar line, etc. This particular location has a minimalist, clean look and is on the key shopping street in Boston.
I’m very picky about my scents even when it comes to skin care and I love the way Fresh products smell and feel… the colognes are wonderful and I wore Sugar perfume for quite some time. I love the sugar lip treatment (it’s not gloopy or too sticky but it works really well) and sugar deodorant (deodorant should smell nice!). I’m a huge fan of their makeup too and am wearing their Plaza Red lipstick right now. The lipstick has no scent and glides on easily. It’s hard for me to find a red lipstick that I like and I’m going to stick with this one (and buy more tubes).
And the packaging is so elegant — makes you want to give their products to all your friends. Those soaps make great hostess gifts. I like the Sugar bathcubes but they don’t smell that strongly and they don’t seem to do much to your bath, so I don’ t think they’re worth it. I wish they had huge Sugar bath bombs instead. I also have a tub of Sugar body treatment that they no longer seem to sell. And I remember when they had many more Milk scents… okay, I’ve loved them for a long time.

Caroline + Fresh store = TROUBLE.
Do not let me stay in this store for more than 30 minutes. I will convince myself I NEED everything. I was first introduced to Fresh in college, and have enjoyed their products ever since. I love the Boston store as they carry the full line of products. Everything is fantastic… and as a skin care fanatic, I don’t say that about a lot of products. Staff here is great too… they know the line and are good about recommendations based on skin type and preferences. I’ve worked with the store manager a few times to have items shipped to Chicago (can’t carry in plane).
Over the years, I’ve picked my favorite products, which include: Milk body lotion (they used to have a chocolate one you wanted to eat), nectarine body wash (can also be used as a bubble bath), lychee body wash and my favorite — the Brown Sugar Body Scrub and Brown Sugar Face Mask (I SWEAR by these two products). All of their products are light in fragrance, and make your skin glow.
Happy shopping!