Deprisco Diamond Jewelers

I just finished a great experience purchasing an engagement ring from Aaron at Deprisco Jewelers.
Guys, if you’ve started your engagement ring shopping journey, you most likely know that one should focus on cut, color, clarity, and carat. Despite this seemingly straightforward system, a VS2, H, excellent cut diamond can look less brilliant and striking than a Si1, I, very good cut stone — despite having better marks in all of the «accepted» areas. Aaron took his time and demonstrated this to me. I considered buying online to beat the sales tax and hopefully get a better price, but the variability Aaron showed me in similarly rated stones online convinced me to stick with working with the pros at Deprisco.
Aaron spent 2 hours on my first visit, knowing that I most likely would not purchase that day, to teach me the ins and outs of diamond purchasing.. Aaron has an honest, Bostonian, no-​bullshit approach that I really appreciated. The expertise he showed, as well as the rest of the Deprisco’s staff made this a manageable and actually enjoyable experience. I will absolutely recommend this fine jeweler to whomever asks me where I got my fiancé’s gorgeous engagement ring. Thanks Aaron and Thank you Deprisco!

Rude. We went here to look at wedding bands as we were looking to buy 2 rings. They asked us to sit down in front on one of the jewelry cabinets while the took the customers who came in before us. No problems with that, they got there first. We ended up sitting there for 20 minutes and finally someone asked if we were being helped and called over one of the other workers. He was on his way to help us and then said he had to help another customer who had walked in after us. She didn’t have an appointment so I have no idea why they gave her priority. I just thought it was the rudest thing to make us sit and wait for 25 minutes and then take a customer who came in after we did. They lost our business for the rings and any other purchases!

Sales guy was nice but the prices here are far above what the others in the building were offering for comparable quality stones. Save your money and shop around.

My now-​fiancé and I went into Deprisco’s in April to «get an idea» of what kind of engagement ring I would like. We chose Depriscos in part because my family has gone there for years and the great Unilocal reviews. In particular, I read several rave reviews about Aaron and others which pushed it over the top. When we arrived, Aaron helped us narrow down the field (I had NO idea what I wanted), and worked completely within our budget. Unlike other places we went last year (Longs, etc.) that tried to force huge rings on us, probably for commission, Aaron showed us a range of completely reasonable options. I wound up falling in love with a stone/​setting he showed us, and Aaron helped my fiancé with the details — in my absence, of course — in a timely manner. Now engaged, I absolutely LOVE my ring and will definitely go back for our wedding bands and any other major pieces of jewelry we need. Thanks Depriscos!!!

The shopping experience at Deprisco was the worst one I’ve ever had in my life so far. I hate writing bad reviews but this one just had to be done.
My mother and I were on the market for a few diamond solitaire pieces and I remembered a co-​worker got her engagement ring/​wedding bands at Deprisco and she had a good experience, so my mom and I went to check it out back in July this year.
We got to the store on an early Saturday morning right after they opened, store is good sized and seems like they have a lot of nice stuff. All the sales associates were busy so it took about 10 minutes before someone said hi and offered us her assistance. Her name was Donna (a tall lanky blond lady), she was nice and asked what we were looking for. I mentioned that my mother wants to get 2ct solitaire pendant, I am looking for a pair of diamond studs in the 2.5 tcw range (about 1.2 ct each ear) and also I wanted to look at some 3 ct solitaire diamonds because I know my BF at the time is thinking of proposing and we’ve talked about what I wanted. Donna right away showed me some diamond studs, but they weren’t the qualify (i.e. color, clarity) I was looking for and when I started to question her on the GIA certificates she right away asked Donna D (Owner’s daughter) to come by and help as Donna D is obviously the expert, up to this point, I thought things were going well.
Donna D right away invited my mother and I to her father’s office to show us some more pieces of studs, she pulled out 2 more to show but they are still not the quality I was looking for, for example, I don’t want to see any inclusions with my naked eye, so I need a clarity of VS level, well, she showed me one and insisted that it is great quality but yet right away I see a black spot in the earring and that’s without using the lobe, she wasn’t happy that I pointed it out, she kept saying there isn’t any, then she finally saw it, I mean she is the professional here and I saw the inclusion quicker than her?!! Not a good sign. I just feel like she just wants to make a quick sale. Long story short, I told her I am not comfortable spending 20K when I can see the black inclusion. I can tell she was getting frustrated as she wasn’t able to persuade me to buy this pair that day… she didn’t even try to see if she can source other pairs for me to see (as other jewelers would do). Finally I thanked her and just said that I am not going to make the purchase on the earrings today from her and asked if she has time to help my mom with finding her a 2ct diamond solitaire… GET READY FOR THIS PART… Donna D said in a very condescending tone «NO, I DON’T HAVE TIME» and just started to clean up her desk without even looking at my mother and I as we were still sitting across from her desk, so basically she asked us to GET THE HELL OUT OF HER STORE and we were not welcomed as clients. it was the rudest reaction I’ve ever received while trying to spend more than 100K between my mother and myself and my future engagement ring.
We walked out and since this is the jeweler building there are 20 + other vendors. We ended up in another jeweler shop, much smaller one, family owned as well, and we were treated with respect and the owner listened to our needs and were extremely attentive and my mom ended up buying a 2.5ct diamond solitaire pendant and I bought my 2.5ctw diamond studs from him that day! I had over 10 pairs of diamond studs to choose from! And the cherry on top is that my now fiancé bought my 3ct engagement ring from this jeweler as well 2 months later and will also get my diamond eternity wedding band and a 12 ct. diamond bracelet to wear on my wedding day there. I am so happy that we were treated poorly at Deprisco, because it led us to the most amazing jeweler that we have now.
Over all, I also agree with a previous post, the sales tactic at Deprisco is VERY used car feel… and I would definitely recommend shop around before you decide. I am just really shocked at the way we were treated here by the owner’s daughter, we are paying customers and she basically throw us out because I know what I want and wasn’t going to let anyone to tell me I have to buy something I don’t like.
BTW, as Donna D was trying hard to persuade me to purchase the diamond studs with obvious black inclusions, she said I can find places where I can send my diamond studs to and the lab will artificially enhance my diamonds, meaning they will use a laser to drill into the diamond to remove any imperfections! I was shocked!!! This not only ruin the stone integrity, any person who value quality jewelry knows that is a big NO NO… this whole process just cheapens the whole point of buying a quality stone! To me, if I have to artificially alter the stone to make it «seems» better quality, it would be the comparison of wearing a fake Birkin! just CHEAP! And I can’t believe they would use this tactic to make a sell!
BUYERS BEWARE!!!

My grandparents and a few great aunts/​uncles knew the original owner, Frank (now retired), since he first opened. I’ve been hearing about Deprisco’s ever since I can remember — it’s the only jeweler they’d go to, and they don’t live near Boston. When it came time to purchase my wife’s engagement ring, I gave them a call and Frank himself came out of retirement to help me. His daughter runs the place now and she’s an experienced jeweler in her own right. Their selection of diamonds and settings were unparalleled and they had an option for many a price range. They have in-​house appraising and stand by their merchandise 100%. My wife and I also bought our wedding bands here and we couldn’t be happier — we both get compliments on our rings all the time. Thanks Deprisco! You’ve got our business.

Being lucky enough to know what style of engagement ring my girlfriend would want (thanks to her great friends), I hit a lot of the stores in the Jewelry Exchange building over several weekends. I decided on Depriscos because the experience was the best hands down. Not knowing much about diamonds I did the typical studying online from places that talked all about gemology. But what really matters when buying a diamond? Obsession over GIA ratings is certainly one way to look at it, but Aaron helped me pick something based on a much better scale: taste. What’s your favorite food? Why? What if somebody rated your girlfriend? What rating would she get? Aaron was the first person who made sure I got something that fit my taste, not to mention he’s just a flat out good guy. He’s a gemologist and former employee of GIA, but you should ask him what his wife wears and why, you should then buy a ring from him. From a pricing perspective all of the places in that building are very close, so go for a good experience and go to Depriscos.

Phil was amazing to buy from made our
experience a great one. We had a situation where our specific ring needed extra work done and Phil took the whole situation under his control and owned it. I will definitely buy from these people again.

Been shopping there for years and I am never disappointed in the quality of the jewelry. Every sales person that has helped me over the years has been knowledgeable and
well.Must give kudos to them even more because when I was in recently, some crazy person was having a meltdown– ranting, swearing, disruptive etc. And that too, they handled beautifully. Will always shop there. Never disappointed and great selection.
Victoria M.

Let me start by saying — THIS REVIEW IS ON A BASIS OF CUSTOMER SERVICE, and has nothing to do with quality of jewelry this place sells, which I don’t know anything about. That being said, I’m pretty sure BECAUSE of their terrible service, I’ll never recommend this place, or go here again.
My story starts when I purchased my engagement ring online a few weeks ago. In that time, I’ve wanted to get a secondary opinion on the price… I don’t think that is much to ask. So after calling a few local stores, I spoke to someone at Deprisco, who said they’d gladly sit down with me to appraise the ring for about 50 to 75 bucks. Things seemed to be going smoothly, and the person I spoke to (I can’t remember his name) was very nice. He told me to show up around 10AM to avoid other customers being there. No problemo.
Fast forward to this morning, where the issues began…
I call around 9:45 AM to confirm I can come in to get my appraisal. The woman handling phone calls immediately sounds annoyed by my call. As I usually do, I am trying to be as nice and respectful as possible to not push any buttons and get the best service I plan to pay for. She ultimately «forwards» my call to a voice message to another person who works there. I leave a message, and don’t get a call back.
I decided an hour later to try again. Again, the same woman is just annoyed with me (How damn hard is it to ask for me to pay MY MONEY to you for a damn APPRAISAL???). Anyways, after I ask if I can come in for appraisal, she says «good idea, thank you» and hangs up… Blood is starting to boil at this point.
So, I walk to the store, and to keep a much longer story short, the guy behind the counter TURNS ME AWAY! He says that if I already got an appraisal, I don’t need another one. He also said something along the lines of «well we don’t really get anything out of it, since you didn’t buy anything here»!!!
Listen dickweed, your website and a coworker of yours both stated that you would do an appraisal. And you turn me away. Wow… I just can’t believe it. No wonder small jewelers are going under against online companies!

I just bought an engagement ring here after looking at a bunch of different stores with lackluster service. Not only did we get a fantastic deal but the service was amazing. Phil explained every little detail about the ring build and gave us tons of different options. My fiancée is incredibly indecisive but Phil was able to get through this and help us build the perfect ring.

I went into Deprisco expecting great things, but I was wrong. I was looking to buy an engagement ring and they gave me a very pushy sales person. He tried to make the diamond seem like it was the deal of a lifetime, it wasn’t. Even worse, when I had doubts about the color quality of the diamond he sent me under a yellow light to see if I could tell the difference in color. This is a very dirty trick because I was trying to decide if the particular diamond had a faint yellow color. Under a yellow light every diamond will have a yellow color.
In short, I felt pressured and pushed around when I went and couldn’t wait to leave.

I walked in and was immediately greeted by an older gentleman. I told him that I was only looking to clean my rings. He took it upon himself to clean the rings, and while doing so, explained the whole process: how to properly clean them, how often I should clean, and tons of advice on how to care for them. He was very personable and seemed extremely knowleageable about jewelry. That’s why I was shocked (but not really) when leaving to learn that he was Mr. Desprisco himself! Thumbs up to this place for treating their customers (or potential customers) so nicely with no strings attached. 5 Star service and a very friendly group. I will not hesitate to shop here in the future!

What an awful, awful experience.
My significant other and I have been engagement ring shopping for quite some time now. We’ve had great and informative experiences at other stores in the jeweler’s building but the way we were treated at DePrisco’s was appalling.
We entered the store around 2:45 pm, well before the 5 pm closing time. A woman approached us after about 5 minutes and asked what we were looking for. We explained that we were there to shop for engagement rings and she told us someone would be with us shortly. We waited a solid 20 mins but were informed regularly, in 5 minute intervals, we’d be helped «in just a minute». We didn’t mind the wait as we browsed the cases.
The lady who helped us was Donna DePrisco (the owner’s adult daughter). She took us into her father’s office and basically dictated to us the ring we «wanted»… All while scribbling diamond terms on a large piece of white butcher paper, emphatically crossing out characteristics/​categories we didn’t want. Immediately I felt like we were at a bad used cars lot. My fiancé tried to tell her some of the things we were looking for in a ring, but they fell on deaf ears. She constantly interrupted, corrected, and spoke over me. She hurried out of the office only to return with ONE diamond to look at. The diamond was not the color, clarity, or carat weight we were looking for but this didn’t seem to bother Donna. She brought a few settings that were mediocre at best. When I asked to see a similar setting for the diamond with just a slight variation to the one on my finger Donna replied «Oh — just picture it in your head». So let me get this straight Donna, my fiancé is going to give you X thousand dollars and we’re supposed to «just picture it in our heads»? That’s makes perfect sense to me. After not even spending five minutes with Donna I knew we would not be buying from here.
From the items we were shown it was clear that the prices were inflated and made up on the spot as she constantly changed her price and said she wasn’t sure, she’d have to verify. Also, I agree with another reviewer’s comment, the settings here are unremarkable.
Also, n.b. Her pushy and condescending tone reminded me of Abby from the TV show Dance Moms.

When it came time to look at wedding rings, we knew exactly where to go. My family has been going to Depriscos since I was born. I had my engagement ring custom designed along with both my wedding band as well as my fiances wedding band. With the help of Maria! She was fantastic throughout the whole process. Everyone there is so friendly and helpful.

My girlfriend and I went to Deprisco Jewelers this weekend to look at rings together. It took a while to get the attention of any of the staff members (I can’t help but think because we are both young and were only «normally» dressed… must not have thought we would be worth their time). One lady said that another (who did not appear to be assisting any customers at the time) would be with us in 10 – 15 minutes.
After being told we would have to wait, we said that we were going to take a walk down the hall and «window shop» the other stores for a few minutes, but would be back. A man literally yelled after us like a used car dealer who was desperate to keep us on the lot. His first question to us was whether we wanted to look at settings or stones. We said that finding the right setting would probably be hardest; let’s start there… but when the man saw that someone else was sitting at the engagement ring counter, he TOLD us that we would go look at diamonds in a back room until the counter was free.
Long story short, my girlfriend and I were trapped listening to this guy go on and on about diamonds for about half an hour. He was painfully slow at describing the different things to look for (not to mention that I told him multiple times that I know the 4-​Cs and all of that.). He continued to use «used-​car dealer» techniques to try to lure us in and pretend that he was being honest with us about pricing, etc.
When we finally got to the engagement ring counter, they did not have anything really close to what we were looking for. GREAT. If we had just been able to explain what we were after, we could have saved 45 minutes and been able to see more jewelers in the building before they closed for the day.
That is another thing: I overheard a man who came in and asked one of the saleswomen for help with diamonds. She replied «sorry, we are closing in 5 minutes.» The man said that he had come because Deprisco’s website said that they were open until 5 (and it was then 4:20 or so). To this the saleswoman said «well, it takes about an hour to do this right…» and walked away.
I am a normal customer. I would consider the rings/​diamond I am looking for to be above average cost. Too bad Depriscos seems to only want to fluff their feathers at and dismiss normal looking people… or maybe it was just within a hour of closing time and no one was worth a minute of theirs.

Went to get our wedding bands. Great experience. David kept things fast, thorough, and fun. He even introduced us to tungsten and saved us money. I cannot recommend Deprisco’s enough.

I had been to DePrisco’s several times over the past fifteen years to have a watch my dad bought me serviced and they always did a great job swapping out batteries, adjusting the movement and the like.
After wrapping up some business on Washington Street early one day last winter, I popped into DePrisco’s in the Jeweler’s Exchange Building to kill some time looking at watches and to price an engagement ring for my girlfriend. The watch specialist, Phil, took the opportunity to sit down with me for an hour and a half and teach me everything there is to know about diamond shopping as well as giving me a ballpark figure for the type of ring I had in mind.
A month ago, some things changed and I came by an heirloom stone from my family. I brought it in to Phil, who cleaned it, designed a setting, gave me a free appraisal when the ring was ready for pick-​up (it exceeded my expectations) and told me about their wedding band expo in late March. He also said he would call me beforehand to remind me about it– and I’m pretty sure he will.
Don’t go to a mall or chain jeweler– go to DePrisco.

My husband bought my gorgeous 1.02 Asscher cut, D clarity, solitaire diamond ring here and I absolutely love it.
He did have a bit of trouble with the lady manager. He went with my sister who was in town visiting and they spoke with a salesman first. He told him what he wanted, as well as what he could afford. They found my diamond and it was perfect — they agreed on price and he put down a deposit.
Well, the lady manager called back to tell him that they could not give it to him for that price, there was a mistake, and he had to pick another diamond. Poor guy — not only is picking and purchasing such an important/​expensive item nerve wracking as it is, but now he thought he would have to get into a legal battle with them! She finally relented (but not without some additional nastiness) and when he went to pick up the ring, the first salesman seemed embarrassed for her behavior.
Despite her, I love my ring and it has been appraised for much more than he paid!

Icky. That’s the feeling that best captures this used car dealership — I mean «jeweler». The place just seemed low-​class and full of cheesy settings. The kind you find at a mall jeweler or in the Sears catalog.
I met briefly with the store owner while my fiancé and I shopped for settings. I did find them friendly and willing to show us diamonds. However, the settings were VERY poor quality.
We were handed a few custom pieces to look over, and I noticed that one of the platinum settings had been «glued» together by a piece of gold. It was just soldered right underneath this very delicate setting! What an odd thing to do. I asked about it, and the piece was swiftly taken away.
These guys just gave me a bad feeling. I would stay away.