CVS Pharmacy

Was wonderful in 2010, but just gets worse and worse.
This place is convenient to Beth Israel, where most of my doctors are, and I’ve lasted through the wonderful pharmacists Dru, Callie, and Derek. Now there’s the laconic Seth, and a crazed assistant manager who has twice demanded to look into my backpack, thinking I’ve stolen things. The pharmacy interns make fun of the patients to the pharmacists, now; it has become just another chain store and has lost that panache and pursuit of excellence that made it such a pleasure to patronize before. Avoid this place until it improves. Go to one of the CVSs in Coolidge Corner in Brookline where the help is more professional and less patronizing, and where there aren’t SWAT-​team rejects working as managers.

This CVS location is superb. It’s near all the major hospitals and has all the essentials. I agree with other reviewers that this location always seems to have the nicest and friendliest staff of any CVS I’ve ever been to. Keep up the good work!

the pharmacy here is efficient and fast. The store has all the basics. especially since I work in the hospital attached to it. The only drawback is that its not the super fanciest cvs. its a little run down and over crowded and the staff are just trying to get you out the door (who can blame them).

My fiancé just had some rather major surgery on his neck/​spine at nearby Brigham’s and the nurse had sent me to fill his scripts before he was discharged. He wasn’t feeling too great and I was quite worried, so I felt a little funny leaving him as I walked down to CVS. I had no idea where I was going, and it had begun to pour (me without an umbrella or a hoodie) so my phone was of little use for directions. I ran into a wonderfully friendly police officer overseeing the nearby construction and he pointed me in the proper direction of CVS.
Dripping wet and a nervous nellie, I wandered around the store in a daze trying to find all the non-​prescription items I was sent for (along with a funny card and some other random things to cheer him up). The pharmacist was very helpful when he noticed I was having trouble finding things, and already figured I was there for someone at the hospital (which I am sure happens a lot in there). He helped me get everything filled quickly, explaining any interactions or warning signs, and even gave me his card and the card of his co-​worker if we had any questions once he started taking the meds. He joked around with me, made me laugh and smile, and truly calmed me down. I meant to write a review the next day while I still remembered his name (and had his card handy), but the recovery ended up being a long and stressful one over the summer so I completely spaced out on it.
I wish I could remember his name, but I remember him being a young guy of reasonable height and I think either dark blonde or light-​to-​medium brown hair. He was working with a blonde woman (or light-​brunette?) who had also offered her assistance and care. Definitely some of the friendliest CVS workers I’ve met.
The lady at the other checkout in there however was obviously not having a good day, as she scowled when I went through the line. I worked retail though, so I get it. Things happen. Wish they had a few more items but it is a pretty small CVS so you might not find what you are looking for, but they will definitely have some little things to get you through the day.

I feel obligated to write this review because of how quick the pharmacist just dealt with a problem i’ve been fighting with my former CVS pharmacy about. and he fixed it in two minutes. Extremely helpful, got me in and out within five minutes so I could go back to work and not have to return to pick up my prescription. Never given five stars, but honestly couldn’t give them any less. Very impressed, never going anywhere else.

This CVS is solid; it’s open till 10pm, clean and well stocked and despite their smaller size they have decent selection of the usual CVS things. It’s a busy location but they manage to staff it appropriately and move through the lines.

Despite the small size of this store, I really like this CVS.
As an ex-​CVS employee (in the pharmacy), I totally understand how much it sucks to work at a retail drug store. I give these guys major credit for dealing with all of us Longwood Medical Area folk.
Employees: I really do enjoy everyone who works here. Whether I am here for a bottle of water or a gaggle of junk, I wait no longer than a few minutes in line. In fact, there is always someone else called to the front of the store if there are more than 3 people (which is company protocol, but hardly ever happens). When I am checking out, the clerks are super nice (especially the shorter guy with a tattoo on his arm). I have never received poor service here.
Physical store: The physical store is rather compact, but it works. I really dig how it’s organized. When you enter (from Longwood/​Brookline Avenues) the pharmacy related things are to the left and food, stationary, and cleaning is to the right. Super convenient. There are even coolers by the other doors with yogurts and fun filled snacks.
Keep it up, gang. I can only imagine how bad your day is bogged down from prescriptions from nearby hospitals (especially children’s meds), douche bag doctors, annoying college kids, and the general public. You’re doing great and the store looks wonderful.

Largest CVS in the Longwood area although still smaller than your usual CVS. It is seemingly always crowded, but ring you up quickly. So no long waits.

This is a very nice location convenient to my work and my future home. Very friendly prescription staff. This is a smaller location, so expect only basics on groceries, little or no toys. Greeting cards and stationery. The staff is very friendly.
Being so close to Children’s hospital, you’d think they would have a better selection of cheap toys for little kids, bacis stuff like Barbies or Matchbox cars.