Cutler Majestic Theatre

Beautiful theater but alas, a bit unorganized.
I won tickets through WGBH to the 2015 Celtic Christmas Sojourn. The lines to the will-​call and ticket purchasing booth and the line for ticket holders seemed to merge in a shit-​show of annoyed and confused patrons. They were running behind with letting people in the doors, which caused a crazy bottle neck of people. The staff seemed frustrated and almost seemed to give up on trying to keep order. It’s sad when things seem less crazy and more organized to get in to a metal show than at a fancy pants musical event at a classy old theater.
The theater itself is gorgeous but time and time again, we had issues with staff. The ushers gave us pretty awful directions to get us to our seats which led to us wandering all over the place to eventually find our spots. They sell beer, wine and snacks, but good luck getting to and from the concession stand. During the intermission, I had a mission to use the restroom and grab another Stella. They forced the patrons in my section (Mezzanine) to go to a certain area to use the restroom and visit the concession stand (I believe there were also bathrooms and snacks downstairs). The line to the restroom and the concession stand were long and the intermission was short. I finally was able to leave the bathroom and get in line for a drink when they begin to threaten to lock us in the bar area if we didn’t go back to our seats now. I understand not wanting people to interrupt the show, but the way they went about it was somewhat rude and made people choose between going the bathroom or getting a snack/​drink. More people at the bar or more stands may help (or increasing the intermission time slightly).
I know it seems slightly silly to provide any criticism for a show I was at for free, but for those who payed between 50 – 100 $ for their tickets, the struggle is real. I think for such a nice theater, there could be some improvements to improve patron experiences. Otherwise, it was a lovely night and the performance was incredible.

Crazy crazy cold. AC blasts like arctic wind. I went to see Hershey Felder as Irvin Berlin. The show was amazing, exactly what I wanted to see. Such a talent! But I had to leave unfortunately in the middle of the show, as AC gave me the worst kind of headache, endangered my health, so to speak.

Beautiful theater with elegant décor consistent with Broadway. Just like NYC, it’s an easy walk from the subway (T). Staff is on point, sound and lighting top notch, not much to dislike at Cutler except the seating leg room, which was way too tight and uncomfortable (this was front mezzanine, not sure about orchestra seating).

Beautiful theater and great employees. But for the love of god and theater please improve the seating. Both my date and I left in pain. 6’3 and 5’7 respectively. Thank you

I just saw Brian O’Donovan’s Celtic Christmas Sojourn and had a wonderful time. We sat in the mezzanine and the sight lines and sound were fantastic. This is a well preserved theater, elegant and clean. Brian remarked that being in the theater was like being in a Faberge egg, I have to agree. The staff was mostly young, pleasant and well trained. Everyone I met was helpful. The show was very good and I really liked the addition of the Foghorn String band, they seemed really pleased to be here and that came trough in their performance, I hope they return. Two areas for improvement would be to open the doors a little earlier and the fact that I was directed to the basement for a restroom from our mezzanine seats, yikes what a trip for my 83 year old mother

I saw Trip to Bountiful here with a balcony seat and the experience was excellent. The view was a little bit like a bird’s eye view since the seating is fairly steep. However, the acoustics are wonderful and there is really no obstruction to viewing the stage despite me being on the shorter side in terms of height.

Beautiful venue, great sound and sight lines, and a truly «special» feel to it all.

It’s a pretty theater, but as other reviewers have pointed out, the seating is far too small. I’m 5’11″ and my knees were two inches over the back of the seat in front of me. After an hour of the metal rim of that seat gouging my knees — and my elbows being unnaturally held in – I was in pain. An usher later suggested getting box seats or end-​aisle seats in the future, but the theater should make the suggestion on their seating diagram. «It’s an old theater» (1903), yes, but that doesn’t mean we’re helpless to make accommodations for larger human beings 100+ years later.

This place is beautiful! The lobby area is small, but once you get into the theatre, it feels quite spacious! Didn’t get a chance to have a beverage, but the staff taking tickets were polite and helpful.

Just returned from a private event sponsored by Mr. Cutler. The architecture inside is just beautiful and very well cared for (it’s a very old building). The seats are good sized and spaced comfortably (unlike the Colonial Theatre), the acoustics are great as is the view (and we were in the last row, Orchestra).

My experience here reminded me that I am not «living» enough, taking advantage of the amazing around me. Go to the Majestic, just go!

We saw flamenco ballet here recently. What a beautiful and classic venue! Everything you would want from a theater, such as great sound quality, comfy chairs, and beautiful balcony seats to admire. Very intimate, easy to find parking, and right in the middle of the city. A few great restaurants nearby, too.

Great wheelchair accessible seats in the orchestra section. FREEZING temperatures — wear layers!

This is a nice-​sized theater where the high and mid-​priced seats all offer good views. The seating is way too cramped though. I’m short, but there was barely enough room for my stumpy little legs. The guy sitting next to me had his knees wedged against the seat in front of him. I have a bad knee, so I was really uncomfortable.

Small, ornate and really just a great theater. My white coat ceremony took place here and it couldn’t have been smoother. A very good venue if there’s a show you’re interested in seeing here.

It was my first time to this theater, and I found it small but elegant. Bathrooms for the folks on the tip top floor (aka the Balcony) are located just underneath them to each of the far ends of each side, thus saving them a walk to the basement level bathrooms to which I (of the Mezzanine level) was directed.
Seats are a touch snug, and those not vertically challenged may find their knees in close proximity of their frontward neighbors. Those of long limbs may wish to try to book seats in the front row of a section — although then they may have to pull their legs in for folks passing by now and again.
Stairways were a touch narrow, especially the ones going down to the basement (aka the way to the bathrooms) from the ground floor. So, be kind and try not to hog the width of it when going through, even though I know it is tough.
When we first arrived at the theatre, we spotted a long line going in to the far right entrance — turns out it was for Will Call. We had our tickets in our possession, so we were able to just enter through one of the other doors with no wait. It is worth it to ask questions!

Definitely enjoyed going to the Cutler Majestic Theatre for the first time. Wish I could say the show was as enjoyable. The theatre seems to have attendants stationed everywhere helping with getting around the theatre including people downstairs directing traffic to the bathrooms.
The cushioned seats were very comfortable with enough space between seats so you don’t feel too cramped next to your neighbor. I had gotten seats in the front row of the mezzaine/​dress circle. It’s not a big big theatre so unless you are sitting in the very back rows of the mezzanine section, the seats should be decent.
There is an additional side exit so there isn’t a crazy backlog of people trying to get out like the Boston Opera House.

Nice theatre. I totally picked the wrong seats for my group (we were under the mezzanine for an acrobatic show… missed the high-​flying stuff. :(
I would come back, though, really a classy little location in Downtown and the Theatre District.

The Cutler Majestic Theater is gorgeous. I totally want the inside of my house to look like this. The ceiling is soo pretty and to stare at it is awesome. It’s a fairly small theater, so I feel like if you sit anywhere, you can get a good view of the stage, even if you are in the balcony.
I recently saw Stomp here and loved it! No one was in my row so I got to stretch out a bit. Row 1 and the first 2 seats on this row. Such awesome seats.
The people who work here are super friendly and the box office will sell you the best seats they can.
Good location that is close to many restaurants and bars so that you are able to grab a bite to eat nearby without missing a beat.
Parking may be a bit difficult but its totally close to the Park St/​Boylston St. T station, so I would recommend taking public transportation here. Go green!

Located just off of Tremont Street and a few minutes walk from the Boylston Street Green Line stop this is a great theater to come to for any show. Nice, clean and beautifully decorated.
The waiting area before show time isn’t that big and you might find yourself standing outdoors if you arrive close to show time. I’m not sure if it was for the performance I went to (STOMP) or if it goes for every show but there is a 10-​minute hold if you arrive after the start of a performance. Meaning that I believe you will have to wait in the lobby until they can seat you; so, try not to be late!
The layout of the theater is simple and uncomplicated. Theater staff will clearly explain which stairs to take and show you to your seats. Clearly labeled there is a NO PHOTOGRAPHY policy which is strongly enforced. A few times before the performance for STOMP even began photos that were taken were quickly addressed; so, don’t even try it.
The bathroom is a bit tricky to find for a first timer. The signs are not that clearly labeled and misleading. When I did follow the arrows it lead me to a small hallway with ended with an elevator. I actually had to go past the signs down a hallway in the opposite direction from where the arrows were pointing to find the bathroom (s) and concession stand. I think it’s a bit odd that there is a concession stand serving candy, snack and drinks even though you cannot enter the theater with them. I’m assuming is for intermission purposes but the standing area could be a bit larger.
Overall this is a great place to see a show, it’s got easy access via MBTA, plenty of food, bars in the area for afterwards and actually have some very comfortable seats (very well cushioned). I’m not sure if there is a dress code but I always like to think the more sophisticated the performance the nicer you should be dressed.