Copy Cop

I attempted to use these guys to get local professional help rather than go to the big box store. I got the opposite.
I don’t recall ever dealing with a retailer that was less interested in obtaining my business. The owner himself corresponded with me via email and gave me short non answers and actually told me to go to a competitor rather than be helpful. The experience included a web site that didn’t work, non returned calls and misinformation. They even hung up on me more than once. To be fair maybe the person answering phone is still learning the technology and it was likely accidental.
I took the owners advice and went to the big box retailer and I actually got very good service so far. I guess he knew what was best for me after all.

This is the worst copy cop ever. The employees are rude and don’t care, and it became routine for me to have to return to the store a 2^nd, 3^rd, 4^th time to get my fairly simple order right because they made basic mistakes over and over again. Horrible! So glad I’m done with them. (I never post negative reviews by the way, but this store warranted it.)

They are now only open 8 — 6 mon — fri — I have tried other printersto help me with my art work prints, but none compare. The employees are patient and dedicated to helping me attain top quality illustrations.

What kind of copy center/​digital printer doesn’t accept spreads?
I brought a 50-​page piece that I did in InDesign, a file format Copycop says they accept. Well. They do but they «don’t like to use spreads.» Fwah? I mean, it’s kinda sorta standard to set up docs on InDesign in spreads, and the lady on the phone said this was fine. Once I got to CopyCop, though, the guy behind the counter asks if I can’t export it as a single-​page .pdf instead of a .indd. Can do, but it would have been helpful to know you’d prefer a .pdf before I came in, so I didn’t have to sit there, converting files and compiling them all while you look impatient and drum your fingers on the desk. In the end, no bother. I just felt like a tool. Like I had designed my entire thesis in Comic Sans pt. 16, bold, italics, underline, small caps.
Copycopy has a decent selection of papers in most bond weights. The interior paper is quite nice; I’m glad they had a heavier-​weight cream paper. Binding options? Not so great. Limited to single coils and the like. While I could’ve gotten perfect binding – or even case-​wrapping – on
, Copycop was much more convenient. And very quick. My doc printed in about six hours, and the print job itself is quite lovely. Colors came out perfect.
Minus the format snafu, I didn’t mind the experience. Wish they’d consider more binding options, and the overall project was a tad pricey. Still. S’all right.

Best customer service– especially from store manager Jen McMurrer. Always saves the day.

I really like Copy Cop. They are a great business and the management is really friendly and helpful. They’re also fast! I ordered 15,000 postcards and I got them in 3 days. Who else can say they do that?!

With millions of unemployed people out there to choose from, this place somehow manages to retain people who need 15 minutes or more to provide an accurate ‘yes’ or ‘no’ to the question of whether the computer you’re paying to use is even connected to anything that will be able to print anything.
Let me help you to do their job for them as I did.
If the answer hasn’t changed since I was there, then the answer is ‘no’.

Twice i have gone here an both times ended up leaving with Copy Cop receiving none of my business. Their business card production was twice that of staples down the street and took them 3 times as long to get them in my hand. Then I went in to make copies from a flash drive. They want to charge $ 4.00 to use their computer and 15 cents per sheet. So it would have cost me more than $ 5 to print out 8 Black and white pages… I don’t even want to think what they would charge for a large job.
They get two stars only because the guy behind the counter was a decent human, but seriously this place is poorly managed. I am not going back.