Ben & Jerry’s

Sean is AMAZING!!! I called right at closing and he helped me order a cake. He was so nice and helpful. I’m so excited for my ice cream cake. Thank you!!!

The two employees working around 7PM tonight were beyond helpful! They introduced us to the newest flavor (Salted Caramel Brown-​ie Ale – didn’t love the base, but did love the saltiness) and were just really pleasant to interact with (and buying ice cream is already pretty darn pleasant).
I went with the Chocolate Peanut Buttery Swirl (I was told this is a scoop-​shop exclusive) in a Kiddie, which was piled high. Loved the rich, chocolate base – it was definitely richer than other B&J chocolates. I was less jazzed about the PB texture – while I loved the strong flavor mixed with the chocolate, the PB cookie dough in the Tonight Dough is much more appealing than the small clumps of PB swirl in this flavor. Still, I’d consider this flavor again if anything ever happens to the Tonight Dough (which would be a nightmare – don’t ever do that to me, B&J!)
Plenty of tables both inside and outside to people watch – can’t consider going back to the claustrophobic Newbury Emack & Bolio’s with no seating when this is a short walk away!

I came here on a day where the weather was in the high 80s. I expected to feel a cool breeze upon entering, but it was swelteringly hot inside. They said their a/​c had broke. It was cooler outside than in that shop. However, the life size statues of Ben and Jerry were pretty interesting to look at.

Prices are really high. My friend and I came twice here. The first time we each had our separate cone and paid around $ 12 for the both of us. The second time around, we just grabbed one of the pre-​scooped pints, which costs around $ 5.50 and shared that. There is some seating and the place looks clean. Staff was friendly.

Granted, I’ve only been here for Free Cone Day, but the employees are so great at keeping the line moving and still being super nice. I got the Tonight Dough on a cone and it was probably the best thing that happened to me today. The employee was super nice and gave me a huge scoop, which I 100% appreciate. If I was craving ice cream on Newbury, this is definitely the place to go. You can’t go wrong with Ben & Jerry’s.

I finally made it here! The staff is super friendly and the ice cream is fresh. What more do you want!

One of the creepiest window display I ever seen. The shop is located in the semi — basement and has cute outdoor seating. Nice to stop by after strolling Charles river or shopping around the Newbury.

Probably my favorite lace in Boston besides my university. This place is paradise. Everytime I go to this place I forget about all my worries and life seems perfect. I wish I could meet Ben and jerry to congratulate for their achievement in producing the best ice cream in the universe! (no offense Haagen Dazs)

I took Ben & Jerry’s for granted while I lived in the US, but now that I’m in Canada I miss it. We only get basic flavors here, and B&J’s stands are rare, and the last scoop shop in toronto closed down. My favorite flavor was the brownie cheesecake and the Gilly’s chocolate catastrophe (I think that’s what it was called?). Oh and their hazelnut covered in a chocolate shell with nuts, it tasted like a gigantic frozen Ferrerro Roche, but that was at their factory tour I don’t think you can get that at this location)
They’re always doing sales too. For instance, every year at the beginning of the fall semester, you can get a small college coupon book for free at most universities (usually their bookstore). In there, there’s a «2 waffle cones for 1» coupon for B&J’s, and you can re-​use the same coupon many times (they never kept the coupon, in fact the cashier said I could reuse it but they might have changed it). Also they do free scoop days, and many other events.
They once did a concert for charity (peace & the environment or something like that), and they had two trucks handing out free ice cream. The line went really fast, and you could have seconds, and they give you full sized single scoop. I have to admit I tried like 3 flavors that day haha, the greek yogurt ones specifically, they were great.
PS: I think they’re better than JP licks and Emack&Bolios

Watch out for free cone day! It happens once a year. Other than that I dont care to spend $ 5 – 6 on a cone.

It’s a great place to take a load off and people watch Newbury street while eating awesome ice cream.
I’ve never had any issues with this location; it does Ben & Jerr-​bear proud.

Visited this Ben and Jerry’s with a friend from out of the country. We just wanted some ice cream after dinner and figured this was a safe bet! I love their ice cream, don’t get me wrong, but we realized after we left that we’d both been seriously jipped out of our money. The manager was helping to scoop ice cream as it was not a busy night, and put mine in a larger-​size cup so «the toppings wouldn’t fall off.» Then she proceeded to charge me for a bigger size, which I didn’t catch on to until my friend mentioned that the manager had done the exact same thing to her.
Good ice cream, bad staff! Get it together, Newbury Street Ben and Jerrys!

Got Sweet cream, and was very satisfied with a large serving. Ben and Jerrys is kind of on the expensive end, but you expect that with the quality you’re getting. Store is also very nice with nice employees, and even has a piano that you can play.

Had a very confusing experience here this pm: I asked for a small cup of ice cream with two toppings, and after forgetting my friend’s order, the girl that helped us first asked to put both of our ice creams, after scooping them, into larger containers and then put mine into a Sundae bowl, for the extra room. Having worked at an ice cream shop before, I though this seemed weird. Before charging me, she asked if I wanted another topping with my ice cream because it came free with the others, which didn’t make much sense, unless I had ordered a sundae, which I didn’t.
I can’t really blame this on her, because I can’t now remember how much extra toppings are, but the price I was charged was more than two dollars over what it should have been for a small — making it around a dollar per topping. If she charged me for a sundae to save me money, which is maybe a possibility, she probably should have explained that to me beforehand, instead of leaving me blinking the fluorescent light specks out of my eyes on the dark sidewalk outside, wondering what had just happened to me and trying to finish a mountain of ice cream that in truth was anything but small.

The Greek fro-​yo is awesome! The staff is always friendly and don’t mind how many samples you try (as long as it’s reasonable, most I’ll try is 3). Cute little patio to relax on after ordering as well.

What can i say? It’s Ben & Jerry…
The pioneers of premium ice cream
with all the fat and all the flavor…
and a candy bar.. and a cookie in it.
The Deal: share a cone with your love
and walk off the calories while
people watching on Newbury street!

FREE CONE DAY!
Despite a long line of sweet-​toothed customers snaking out the door, the employees are friendly and incredibly efficient. I was in and out of there in under 10 minutes with a cone of delicious Coffee, Coffee BuzzBuzzBuzz (coffee ice cream with espresso bean fudge chunks). In all my visits here, from spontaneous drop-​ins to purposeful cashing in of birthday coupons, service has been helpful and friendly. I just wish they put descriptions of some of their less self-​explanatory flavors so I (and I’m sure plenty of others) don’t have to ask all the time. But the employees never seem exasperated and are always willing to provide free tastings.
If only today was a bit sunnier while sitting in front of BPL enjoying my cone. Here’s to hoping that I’ll buzz through my work now.

I’m a little biased, as I love Ben & Jerry’s ice cream so this place would have had to run out of all their ice cream for me to give it a bad review. White Russian flavor available… resurrected from Flavor Graveyard recently, so of course I tracked down where I could find it! Location on Newbury St is in a sub-​basement, is centrally located and easy to get to, closest to the Copley T stop. Warning: no bathroom, you have to go across the street to Starbucks.

Ben & Jerry’s…
What more is needed!!! YUM-​TASTIC!!!
A New England must if you have never had B&Js Ice Cream before.

This exchange pretty much exemplifies the contagious enthusiasm of the staff at this location:
«Is it stressful working free cone day? I mean, the line is out the door all day…»
«No way, it’s my favorite! Everyone is so happy and smiling!»
I see the manager here all the time, he’s a big guy with an even bigger smile and always really excited to chat… Once he told me all about the franchisee meeting in the Bahamas, so I guess I, too, would be super happy if that was my job, but still…
One beef: why why WHY the jump in prices? I was somehow able to justify $ 4.50 for a small cone: you can get two flavors! rent must be really high! I would pay $ 1 just for sniffing the ambient air alone (mmm, fresh brownies and waffle cones)! I mean, it’s still less than five dollars!
But now it no longer is less than five dollars, so I guess I’ll have to limit my trips here to twice a week…