Aveda Environmental Lifestyle Store

Perfect visit today while picking up some basics… Vanessa really made the experience noteworthy… she has great energy and product knowledge and is more than generous with both

Great service from Jason — he performed a fantastic, complementary neck massage, and thank you Aveda for the birthday gift!

I love the products, and I love the stylists here. Got my hair cut and colored by Melissa and am so happy with it! Only real con is that it is quite pricey, but if you can afford it, its worth it.

I’m apparently a regular here. Though I go to an Aveda Salon for haircuts, I always end up at the Copley Store when buying my products — especially when I have coupons to redeem.
The staff is always pleasant, always offers me tea, and I have never said no to one of their Moments of Wellness. I am always happy when they offer chair massages for Earth Month, or other special fundraising activities.
The best thing about Aveda is their eco-​responsible products and packaging. My friends think I am nuts when they find out that all my haircare and facewash products are from Aveda — but I’m happy to pay the price for fantastic products that are environmentally friendly and from a company that does more than most to embrace fair trade values, etc.
Join the Pure Privilege if you find yourself buying products — double points throughout the year, a birthday gift, and lots of coupons for free trial/​travel sizes in the mail :)

This is by far my favorite place to buy Aveda products. I am an addict, my bathroom looks like it could be an Aveda store lol I love everything from the candles to their aromatherapy products, the haircare products and the face care products. The body wash that your able to blend in an aveda aroma is by far my favorite because the smells are awesome! And I must say Eileen is AWESOME!!! She is always super duper helpful and the reason I buy my Aveda products here. The customer service is awesome and a little moment of wellness is sometimes a good thing (when you don’t have to rush back to work)!
Plus if you haven’t gotten into their rewards program which has a one time lifetime membership fee is by far the best benefit of being an Aveda customer. Even if you don’t shop here regularly every year for your birthday you get a create your own aroma product for free and a double rewards points coupon. Sooooooo worth the money you spend for the lifetime membership!

I love this store. Going here on my lunch hour is such a treat. LIke others have mentioned, the staff is SO nice, and I absolutely love their products, especially the «Be Curly» line of hair products.
The thing I love the most about their products is that they smell amazingly good.
The only downside is that some of the stuff is too pricey for my budget.

Stopped in to grab a little freebie that I got in my email. The ladies in there are really friendly and helpful, and even treated me to a free sensory experience I didn’t expect to get. Found some new products that I would like to try. One of the best Aveda stores I have been to in quite a few cities. Wish they had a salon in there, as I’m sure it would become a really popular Aveda salon.

Need to brighten a blue day? Visit Aveda inside the Copley Shops. Okay it may be a tricky location to mind, and you might get sidetracked or scared off by the Louis Vuitton and Kenneth Cole in close proximity, but if you make it there, it is well worth it.
I walked in with the intent to replace the Aveda blush/​bronzer that I’ve been using, only to find that it was discontinued. Never fear, Seth was there to help me try out a variety of products to find the best replacement. He was very gentle and skilled at putting the make up on me depending on the kind of look I was going for (workplace, nightclub, etc). I ended up purchasing concealer, eyeshadow and lip gloss in addition to my new blush, but it was NOT because he pressured me into it. In fact, he let me guide my shopping completely and was always willing to help me try on the other products I showed interest in. He also suggested a new kind of tinted moisturizer to replace my foundation and then proceeded to make my face up completely to show how it would look. Gorgeous — but since I was still using my current moisturizer, he simply wrote down the name of the product I had tried in case I wanted to pick it up another time.
As I was heading to check out, he asked, «Would you like a neck and shoulder massage before you go?» Uh, hell yes! He was very receptive to my input on how I like my massages, and even sprayed some calming lavender and chamomile scent in the area to «soothe my chakra.» I don’t know what that means, but I came out of there looking and feeling better than I had in ages.

Every now and then, I try to step into the world of women who put goop on their faces in order to look more natural. This involves the grueling process of talking about my skin, which is like chalk scraping against a blackboard to my sense of identity. A year and a half had passed since I’d made the mistake of buying Aveda’s tinted moisturizer ($ 28). Because of their incredibly generous return policy, you can return any product, even if opened, without any time restriction. I went back last week, thinking I was ready to try another skin product, something less like makeup, maybe one of their moisturizers.
Let me say I am a BIG fan of Aveda as a brand. All that pure essence of plant and flower shit makes me swoon, much less their focus on sustainable business practices, for which they deserve to be the market leader they are. My allegiance started with their shampoos, one whiff of Shampure to be exact: «a calming mix of 25 pure flower and plant essences,» according to the bottle. AND DID I MENTION THAT IT SMELLS FANTASTIC?! Then those sweet little postcards luring me in with free samples or a small bottle of free scent on my birthday (one of which I dropped and found myself actually crying about, although the bedroom smelled wonderful to me for months and months afterwards!). At first I brought the postcards into the Copley store the next day. But every now and then, I’d realize I didn’t need or want one of the freebies. In other words, the brand’s glow had its off moments. And it is at those moments, when the brand’s products aren’t keeping their promise, that other aspects of the brand, like warm, welcoming service and fantastic return policies repair the void, ultimately redeeming the customer’s brand experience.
This did not happen for me. Of the two employees I met, one was too new to know the welcome drill, withholding the signature licorice tea for a cruelly long period, and the other (the manager) seemed too weary. (You’d think Aveda would stock free energy-​boosting treats for staff like the AcaiBlaster antioxidant soft chews I bought from GNC downtown.) Before giving me the spiel about what special ingredients were in this concoction or that concoction, which is what I go there for and what I enjoy, the manager quizzed me in an impatient manner, suggested a four-​bottle Botanical Kinetics régime for $ 90, and then hurried off to the one new customer, leaving me with sticker shock and paranoid thoughts. Wasn’t I dressed expensively enough? Do I really want to shop in a place that you feel you have to dress up for? I had come from work, so it wasn’t like I was in sweats. I managed to leave with a (relatively) modest 1.7 fl oz bottle of what was labeled as a massage oil ($ 21), the energizing composition, but I think it’s the staff who needs a good dose of it.

Dude, when someone offers you a little gift of wellness, TAKE IT! The woman at Aveda rubbed me all up and down – my hands, that is, talking softly, soothing my cuticles… I think (?) it was a soft sell, but I ended up walking out with almost $ 50 in product. I want HER to put it on me – it’s so much more fun! The service here is fantastic. Don’t brush the salespeople off when they offer to rub you down-​er, give you a gift of wellness – it’s the perfect bit of paradise on a random day.

This is my favorite store in all of the Copley/​Prudential Mall. The staff are so nice, and they treat you like royalty. It’s so nice to walk in, and get offered a cup of their delicious tea. Yesterday, I got a hand treatment just for walking in. So heavenly!

I love, love, love Aveda, and this location is probably my favorite in Boston, mostly because they always serve you the famous Aveda tea here while you shop (an amazing blend of licorice root and peppermint). I also have a really sensitive nose (most commercial hair and skin products turn me into a coughing, sneezing mess for several days) and Aveda is one of the very few stores where I can buy amazing-​smelling products without having to worry about having an allergic reaction to my shampoo later on.
Besides being kind to my sinuses, Aveda’s products are also seriously top notch in quality. There’s a trade-​off of course – the prices are extremely high (a large one liter shampoo or conditioner will cost you between $ 50 and $ 80) but a little bit of product goes a very long way and the results tend to be fabulous.
My own hair is extremely thick and curly, and back when it was long it was a total beast to comb and style. The Aveda Sap Moss line (which has sadly been discontinued) saved me many hours and tears when it was time to detangle, and style-​wise, the Brilliant humectant and anti-​humectant pomades allowed me to wear my hair curly without looking like a hot mess in pretty much any level of heat or humidity. If you’re willing to spend some serious dough, I would highly recommend the Damage Ready Intensive Restructuring Treatment and the Be Curly line – for those on a budget the Brilliant Shampoo and styling products are also great, and relatively inexpensive.
I’m starting to gush now, but Aveda really is one of my happy places – going here and just smelling the sample products is like some wonderful, free aromatherapy session.

I was having a Bad Day recently. The last time I’d been to this location, to get my free perfume blend, the (REALLY NICE) sales assistant mentioned that I should try the «Neck and Shoulder Ritual.» So on said Bad Day, I decided to give it a go. The sales assistant gave me the requisite product spiel (remarkably pressure– free), and then proceeded to give me an AWESOME mini-​facial, the Neck and Shoulder Ritual, and a full makeup application. (Note that a makeup application at an Aveda salon will cost you $ 50-​$ 60) Plus the tea and the pleasant company turned my frown upside down. All around an excellent experience.

Thus far, almost every experience I’ve had with an Aveda locale has been pleasant. Some of their products aren’t really suited to my liking due to texture and some of the fragrances, but the make up is pretty fantastic.
If I remember correctly, I believe Clinique owns Aveda and I’ve had a decent relationship with them in the past as well, altho their color palatte seems to be suited to a more conservative crowd. I’ve been a longtime user of both their exfoliant and their tourmaline cream. They smell wonderful and do exactly what they say they’re going to and last FOREVER making the purchase completely justifiable. Richella (from Richella’s skincase studio) used to work at Linear Salons on Tremont and during my facials she would always use Aveda product, which is incredibly soothing when someone is squeezing every practically invisible blackhead plaguing your t-​zone.
The makeup line is pretty varied, while they have some more conservative sheer tones, they also have some heavily pigmented bright colors for a more fun effect. I’ve used their lip tints and eye shadows for a couple years now, both of which have lasted for quite some time and hold up well in terms of having to reapply.
The sales assistants are helpful and not pushy, and at the Copley location will usually offer you a cup of Aveda tea while you explore and test products. They’re also more than happy to give you demonstrations.

Pretty good salon… I love how when you get your hair cut you get a little chair massage before hand. If your walking by on random days they sometimes have signs outside for 15% off a massage. I go weak in the knees just when I heard the word massage so I usually take up the offer. If you want to buy some products check out the essential oils. They are amazing: Lavender is the best.