American Home Cleaners

These people are terrible! Unprofessional scam artists. I have been getting my carpets and area rugs cleaned for years, and these people don’t understand the first thing about customer service. If you bought the Dealfind coupon, it is a scam. No where in the fine print do they mention the ridiculous limitations on what it can be used for. When you call, they make no attempt to work with you, etc. How is that supposed to generate repeat customers?

Update — They’ve also taken an extra step in Excellent Customer Service by personally messaging me with curses and threats to take my reviews down. Keep up the good work!

UPDATE:
Was recently messaged by someone from them, saying my girlfriend and I were stupid, threatened me and used extremely rude language.
I recently purchased a groupon for the American Home Cleaning Service…
I should have suspected something was wrong when the number I called was answered like a personal phone rather than a business one. My initial frustration was the result of trying to schedule an appointment, and being told to call back later «when you need it done».
I did that, and was told they couldn’t do it and that I should email them the details such as my number and address and that they would contact me back shortly. Several hours later, there was no response, and when I called again, the once again suspicious person answering the phone, was extremely confused, disoriented, and rude. I was told to «shut up», because I was getting upset that nobody had responded to my email, or called me back, having already called them twice about scheduling an appointment.

Place is definitely a scam. I had the same sketchy, rude person answer the phone as if he didn’t even work at a cleaning company. We scheduled an appointment more than a month out and low and behold, they were a no show. I had a bad feeling about these guys based on the only interaction we had on the phone – I Unilocal’d them right away and saw all these bad reviews. Didn’t even bother to call the company back for another appointment or explanation – just went right to Groupon and received a refund. They were clearly aware that this place is a scam.

Horrible. A huge scam. Bought off groupon and was told they could come out in 3 months, or I could pay an extra $ 125 for them to come out a day later. DO NOT BUY FROM THEM.

I saw a Groupon coupon for this business and i thought that it’d be great to have someone come in for a couple of hours to clean our vacant house. I’ve never used a cleaning service before.
I felt like the owner, Ricky, has taken my $$ and ran. He’s defiantly wasted my time, which was just as valuable.
I kept calling them to show up and he said they’ll be there, but they never showed and never called to let me know not to wait around.
This went on for 4 days. He even told me the last night that he’d show up himself, but again, never showed, never called.
I’m going to try to get a refund from Groupon.
Do not give these people your business. They can’t be counted on to show up when they say they will.
I also think it’s a fake address listed on their website B/​C 1 Boston Place
Boston, Ma, 2 108 is in the heart of the Boston Financial District
When you call (617) 792‑0105 They answer the phone as «The Service Center»
May also be known as «American House Cleaners»
Beware!!!
UPDATE: I CALLED GROUPON AND GOT A FULL REFUND.