Zaxby’s

After seeing a billboard on the loop we decided to stop in for lunch. The location we visited on Benton road looked brand new and as we walked in the place had that new smell on the inside and the smell of fried chicken on the outside. I had the blackened Cajun chicken sandwich and my wife and daughter had the five finger plate. The food was delicious and the dipping sauces were tasty. The counter service was fast friendly and helpful. We will be back

This place needs new management ASAP!!! This people doing everything wrong after they gave me the wrong order I drive back and let them know my order is not correct, I receive another order as I’m walking away the second order was incorrect again as the cashier chuckles the manager is walking by and I had to call him and tell him what happen, then as I’m very upset and ask for my money back he tries to talk me into waiting again to make my order! After I repeat it my self numerous times that I just wanted my money and leave then he says they can make the food and next time I pass by ITS ON THE HOUSE!!! What makes you think I want to go BACK Seriously this folks need some retraining fix it guys fix it.

Finally getting the chance to come eat here. I’ve had zaxbys a few times before just not at this location.
Let’s go ahead and address the obvious, everyone will compare this to Canes, similar concepts. Whereas Canes focuses on just their tenders and sauce, Zaxby’s offers a bit more variety.
This location is clean, staff friendly and speed of order fairly quick. Let’s hope it stays this way.
Suppose my only issue comes with the brand as a whole, not the location. Menu seems all over the place with overzealous use of «Z’s». Son had chicken tenders, cooked perfectly but honestly seasoning of breading is bland. I ordered the kickin chicken sandwich and it was drenched in watery buffalo/​ranch sauce which overpowered everything, leaving the chicken as a side note. Fries are a larger crinkle cut and unfortunately take on a soggy/​greasy flavor, which is common when frying so much.
Overall however, it wasn’t bad at all, I left full and satisfied. I welcome the variety (something I wish Canes and Chic fil a would do more often). My son enjoyed it which with his being picky these days is a major bonus.
Check this place out, try some different items and take it at face value, it’s worth the trip.