John Johnson Dodge Ram

I ordered a new 2014 Ram 3500 from them and the price was great and I was treated well. I have brought the truck back since for service and their Service Department is outstanding. Kelly, my service advisor, is the best. She listens and makes me feel comfortable on all issues. There have been issues with the truck, factory related and all have been addressed and fixed. I highly recommend John Johnson Dodge in Boonton. And yes the building is old but if you are truly looking for your best deal, and you do your homework you will get your best price here. The sales personnel and sales manager are great to work with. The Service Department is the best I ever had to deal with. I don’t think you will be sorry.

I have had my Jeep Wrangler serviced here three times with no issues at all. The parts department is friendly and honest about availability and is not just looking to make a buck. Customer service is top notch. I can here off the recommendation of a friend. Anyone who has something bad to say is definitely talking about the wrong dealership.

I can’t understand any of the negative comments posted here. About 2 years ago I purchased a 2014 Dodge Durango from them. I ordered it loaded and it came in exactly as expected. Delivery went great. 20,000 miles later and it was brought in a few times for minor things and the service department was excellent. A year ago my husband purchased a 2015 RAM 2500 from them. Again, the sale went very smoothly, came in exactly as ordered and delivery was great. The RAM had one repair under warranty and a loaner was provided (you just need to ask when making the appointment). Both times we received excellent prices that beat any other offers. Then this past winter my husband purchased a Challenger SRT from them. Best pricing around and a big hit at car shows. All three experiences were great as are all three vehicles.
The only thing I can agree with is the building is old and dated. Since I am not getting my nails or hair done here that is fine.

Imagine the spawn of the dumbest inbred mutants known and now imagine meeting their turds — sit them all in a small stank dealership that’s falling apart and give them calculators… my car was missing all the extra features agreed to contractually and had body damage. Later they price gauged and were trying to bump up the monthly pmt.
These scamming crooks aren’t even worth another 2 minutes of a written review.
Run in the other direction. I’m surprised they’re not drowning in legal suits.

Product still doesn’t work and they don’t stand behind their product or their word!
Well they were very helpful in the sales department. I loved the 2014 Dodge Durango. I took a chance having not bought American cars for many years.
Unfortunately, my 8 MONTH OLD Durango needed a new Transmissions and all the associated lines had to be replaced. Additionally it is NOT an isolated issue other customers are having this systemic problem.
On top of this took almost A MONTH to repair, twice require waits why they reordered additional parts!
On top of this and to make matter even worse, they were suppose to pick of the rental car tab… they HAVE NOT. I’m stuck with a $ 1700 rental tab. Despite NUMEROUS calls to the dealership and DODGE nothing has been resolved.
So bottom line, the product is still unreliable and the company and dealership still doesn’t stand behind their word.
Run quickly to Honda, Toyota, Subaru etc. I have owned them all and never had a frustrating problem like the one I’m having now.

Avoid this dealer at all costs especially for a used car or truck.
I bought a used 2001 Dodge ram 1500 slt larmaie 4×4 and i was told that they checked it out thoroughly and had it on a lift.
Got it home brought it to my local mechanic who said i was lucky to make it home alive.
The axel and tie rod were shot among other things which he had found wrong.
total bill 2500.00 for repairs
Called the dealer spoke with manager to see what they could do as it was a total lemon.
They said they would get back to me several weeks past and I called again left several messages .
They did not even have the common courtesy to call me back.
The warranty that I paid for did cover about 500 of the total repairs but that was it.
I have never been to a dealer that were bigger crooks then these guys
If you buy a car or truck from them you can be sure you are tossing your money in the garbage.