7-Eleven

The employees are rude. They saw that I was waiting for them to tend me at the register and then they pulled out the ‘Closed’ Register sign from the other register and didn’t say a word to me.

Today, in the early part of a hot afternoon, I made my normal stop by my neighborhood 7 – 11 as I have done several times a week for the past 20 years. It was a very hot day so I was looking forward to my normal large Slurpee. I came to the counter and the cashier was an older gentleman (dark hair), incredibly grumpy and rude, immediately (without saying hello) said «those are not the cups you can use for a slurpee», I said well «I come in often and a very kind young lady clerk always rings me up at a higher rate for the larger Slurpee and I have appreciated the customer service, please go ahead and charge me what you want». He continued proudly and in an irritated voice said «well I am the manager and its going to stop». I said really ?, I guess I will have to go to another store from now on and he replied «fine». WOW… I couldn’t believe my ears.
In 20 years, of patronizing this same store, I have never been treated so incredibly rude. I have never even seen this man at this store.
1. I don’t care what his position is — he is in a customer service position and obviously cared more about telling me what he was going to do as the «manager» than making a SIMPLE accommodation to make a ale and keep a loyal customer
2. His tone of voice was insulting and not deserved. I was very kind and felt as those he was acting as if I was in some way ripping him off by using a different cup, even though I paid the higher price OVER $ 3.50.
3. I DO understand that the large Big Glup cup is different from the large Slurppee cup. Plastic is plastic and making a sale, in a kind respectful manner to accommodate a customer should the FIRST thing he knows how to do effectively not only as a representative of the 7 – 11 brand but for goodness sakes — he is a manager ?!
4. If I was the franchise owner and the corporate division of customer service I would NOT want this man as my manager. His behavior and the way he treated and spoke to me were appalling and completely uncalled for.
5. I am an elementary school principal and I cringe thinking about the fact that he was so easily rude to me, a very kind adult, how would he treat all the kids that patronize that store. There are two elementary schools within two miles of that store.
I hope that this unfortunate even is brought to the attention of corporate customer service and the franchise owner. This guy who is the «manager» not only needs an attitude adjustment but some immediate customer service training so that his customers can (possibly represent the brand) honestly say «thank heaven for 7−11» and not «my Lord what an idiot, I am not coming back to this store again».

1. 21Feb2015@9:30AM: Middle-​aged black short hair purple rectangle glasses average weight & height girl staff. Young, straight long black hair, make-​up wearing girl staff average height. Both were nice girls =] Gave me a free tea drink b/​c I had to wait for the tea to brew.
2. Bathroom = disgusting (yuck).
3. Male staff = not nice (boo)

This is a top notch store. Clean, and they have everything you could want… even hard liquor. I stop here every day on my way to work, and the only drawback is the shitbag clerk’s buddies hanging out drinking Monster and talking about how f***ing awesome Metallica is.

I buy gas here most of the time. Price is fair. Like it because most if the time is not busy.
The staff are not friendly at all especially the owner, the lady in the morning dint even say hi at all, U guess still sleepy.

The gas price is always fair and it’s less than a mile away from home ! The best part it’s not ever full !! They have great service and of course they have the best munchies !! The slurpee is my favorite !!

as far as 7-​Elevens go this is my fav. its a little out of my way on the way home but i usually go the extra way to avoid the closer one. clean, most of the employees are cool.

If I’m in area I normally stop here the cashiers are really helpful. It’s a ⁷⁄₁₁ what more can I say

This is a pretty big 7 – 11, it has a gas station which is not outrageously priced considering the location.
They sell liquor here which is odd for a 7 – 11, its convenient and a little overpriced, but that’s what you pay for.
The thing that bothers me the most about this location is the exits to the road. On Frisbie you can only exit left, and on Bonita Rd you can only exit right… and the cops enforce it… so do the annoying people on Frisbie.
Might just be a bad location, but if you are down in Bonita its very convenient

This isn’t a good 7 Eleven.