The African American woman who sometimes work at the pharmacy drive thru window has a terrible attitude. The first time I said nothing, but the second time I realize her condescending tone to the customers.
Karyn S.
Tu valoración: 1 Barrington, IL
One star for the pharmacy, 5 for the helpful redheaded manager, 1 for the front cashier. I submitted a refill request for migraine medication. Came to the store over an hour later(with a migraine, hence the refill), and was told 20 minutes, they just got it.(funny, one sent at the same time to my home store was ready 20 min earlier). I was in the area to meet my boss, so I stocked up on 5 hr energy for the caffeine, pain meds, and water(the manager helped me look for a Netflix gift card they no longer carry, super nice!) and the cashier was slow, unhelpful, and not nice. I met with my boss for more than 3 hours, came back to pick up my prescription, and told it still wasn’t ready, it would be a few minutes. What. In. The. Merry. Freaking. Christmas. When I was here earlier, if expressly communicated that I had a migraine, I needed it as soon as possible, and she had(coldly) said 20 minutes. 20 minutes and 3 and a half hours are VERY different. I came to use the restroom(through a creepy, darkened door where it says restrooms are available upon request, but when I «requested» was told, «it’s open» like I was supposed to know) so I could write this while my irritation was fresh. During the time it has taken to compose this whole standing by the water fountain, I received a text saying my Rx was ready. Apparently they were waiting to hit a «confirmed» button, but couldn’t do so while I waited at the counter. I’ve worked at a Walgreens, there’s no excuse for this, and you can be sure I’m filling out ALL of my surveys at the bottom of my 4 receipts.
Lisa B.
Tu valoración: 4 Bolingbrook, IL
I do my prescriptions online, and they are always ready when promised at this pharmacy. I am not sure why people continually complain about this pharmacy, but perhaps it’s their approach to getting their prescriptions filled. Try something else, people.
Jackie T.
Tu valoración: 1 Bolingbrook, IL
If only i can give this store a zero star i would! We dont usually fill Rx but every time we do this place is the worst pharmacy! I used to work in walgreens pharmacy 24hr store and we are busy! We can fill and get the Rx ready not only that if theres any problem with rx we call the patient and ask them if we can transfer. Last night this place called me for my toddler flu meds and they said they don’t them in stock so they said the other has it(next day which they have All night and day to call me and to fill rx) now we are about to pick them up at the other store they said they dont have the rx in stock! I dont know what the hell there doing seems like they are not doing there damn job! I am sorry i dont usually complain or even post anything but i think this is too much. My babies are sick and we even gave them time to fill a simple rx. This people dont care about people that needs their meds. They just work in the pharmacy just to have a job. They need to have compassion and feel for the sick patients thats its important for them to get their meds ASAP they know how it feels when their sick. I just hope this people will get their act together! I even told the person at the other store can she call the other store to transfer rx that has it in stock and she acted as if im giving her something to do. I dont trust her i might as well do it myself and we All have flu in my house even my self and i am taking care two sick toddler.
Kirsten B.
Tu valoración: 1 Bloomingdale, IL
slowest Walgreens I’ve ever been to!!! only ever have one register open, long lines, and slow cashiers! I wish there was a different Walgreens closer to me.