Tradehome Shoes

Bought a pair of shoes that started falling Part after a week. They admitted it was a manufacturer defect but refused to give us our money back because they weren’t in perfect condition. It was a week after purchase and a manufacturer defect. Huh? That’s what we thought too.

Stay away from this place! When I came into the store they were nice as pie, both my wife and I bought a pair of their top brand shoes. We were they for about 30 minutes, during that time I asked about their return policy like i always do when I buy a product. The manager told me that their shouldn’t be any problems with the shoes and if anything was wrong with them they would take care of me the customer at any cost. We spent about 400 $ there that night. After a couple days of wearing my Ecco’s I noticed that the side of the shoes were starting to fall apart, so I took them in and that’s when all he’ll broke loose! When I walked into the store I showed them the damage and they said they have never seen something like this. So they sent me to get them repaired which I thought was pretty cool. The guy who was going to repair them was going to put black paint on the shoes and not do anything about the sides falling apart. I told him not to waste his time. I went back to the store and demanded a refund! Well they couldn’t do that because the shoes have been worn. Mind it has only been a few days. Well after arguing with because on the receipt it clearly states that the shoes can be returned for a refund, they gave me a fresh pair. Well a couple days later the same thing happened again! So I went back and they refused to help me and sent me away from the store! I tell you, stay far away from this place. also my wife’s shoes already are non wearable and they were only 2 months old! Worst money I have ever spent! I wish I could give them zero stars because they didn’t even deserve the one that is default in Unilocal

The manager attended to me during my visit at this store and he certainly did everything he could to sell me a shoe. I had previously purchased shoes there and went in to exchange them and everything was going well, but as soon as I let him know there was nothing I wanted, he sneered at my requirements for shoes. I didn’t want anything with leather and so he said, «You know that you’re not saving a cow, the cow is already dead.» He then said that the computer was not working so he could not give me my money back at the moment. When I came back five minutes later, he said that my shoes were too dirty to return and did not return my money. This was after he had said it wouldn’t be a problem when he thought I was making an exchange. Tradehome didn’t lose a sale but they certainly lost a customer.