All My Sons Moving & Storage of Idaho

Some things didn’t make it from one place to the other and movers don’t have a clue what happened to them?

Cons:
— dented the wall (about 1″ deep) moving a large appliance
— stacked boxes marked «FRAGILE» under large, heavy boxes
Pros:
— fast
— efficient
— sent a guy to fill in the wall dent a few days later (but we still had to paint over it ourselves)

All My Sons asked me for my review, promised to give me something in exchange for that review, in the end they didn’t, and also didn’t acknowledge the issues I brought up in my review… So I’ll post it here for everyone else to be aware of.
(1) The guys didn’t move in 2 very large items. They didn’t have a tape measure and said it wouldn’t fit. After I found my tape measure, it turns out the items would fit, but now I have no way of bringing the items in. Guess where those are now? Still sitting my garage! 1 of the items I have no idea how I will bring it inside its very heavy and awkward.
(2) Scratched my brand new stainless $ 2,500 fridge
(3) Broke part of my dining room table
The ENTIRE point to asking the customer how we did, is to actually care how you did. There is no point to asking how you did, to find out, and then do nothing about the issues that arose.
Won’t be using them again. Not so much related to the guys that showed up to move, but because the company obviously doesn’t value my business. Or my feedback.

All My Sons turned our move from Idaho to Illinois into our worst moving nightmare! We used them to pack and move us. They gave a low estimate in order to get the business, and then our belongings were held hostage at the end for an additional $ 4000. The packers ran out of boxes, said they would return with more, but never came back to finish the packing job. They borrowed our big garage broom to sweep the back of their truck, and they liked it so much they decided to keep it! There was tons of damage from poor packing, and we didn’t receive all our boxes. They also didn’t put everything on the inventory. When we filed a claim for all the damage, we were sent a check for $ 27. WORST MOVING COMPANY EVER!

These guys are nice but good god they move like snails and one was on his phone multiple times texting what the heck ?! Moved 15 mins away and it cost 450 bucks ! Lame would not recommend these slow pokes, at times I wanted to jump out and help them myself !!! Oh and two things got broken too lovely

Very disappointing service and help. Packed 2 moving trucks for us and didn’t wrap any furniture when we had given them blankets to use. We fed them lunch and when we arrived at our new house the truck was full of their dirty pizza plates and empty drink bottles. Almost all of our wood furniture was damaged and scraped up. We also opened the trucks and it looked like a jigsaw puzzle. Everything was flown around everywhere and entwined with each other. Will never use them again or refer them to anyone.

Great company with a quality workforce. Brent gives an honest bid that you can count on. Our move was done on time and budget. I would definitely use them again.

Tried to negotiate with these folks and was told
«If you want to pay ‘x’ an hour for a 3 man crew im sure there are some guys you can find on craigslist.» …‘There is no negotiations we are not a used car dealership. Please feel free to spend your money where you choose.
«
He could have politely said «sorry that is our rate and we would love to show you the value you will get in a perfect move» But apparently that’s their business model, take it or leave it. guess they don’t need the business, nor do they understand the basics of customer service.