Suzy Q Events

In February 2015 we met with Suzanne and Jay at their warehouse in Deerfield Beach to discuss the services they offer. They agreed on our budget of just under $ 18,000. Included in that price, was décor, florals, tables, chivari chairs, food & beverages, DJ, service for roughly 120 guests and the venue. We paid a deposit of $ 2,700.
We had a second meeting with Suzanne at her warehouse again in March 2015, where we went over the décor, tables, chivari chairs, and adding 30 additional guests. That same evening we provided her with another $ 1,000 payment. The next morning I received an updated invoice increasing the total cost to just under $ 28,000! When I called questioning the increase in price, they said the chivari chairs were now $ 7.50 per chair (they were included originally), rates increased for the staff, etc. They tried to bring the price down to just over $ 20,000. Overall, we just felt uncomfortable using the services with they way they changed pricing.
We met with them for a third time thinking we could maybe just use them for the florals and DJ. Suzanne seemed a bit upset and said she didn’t feel comfortable with doing that.
We called, emailed, text, and even sent a certified letter for a reimbursement of our money minus 10% for their time. Not once did we ever get a response. Not to mention, we never signed a contract with Suzy Q Events. Since we never heard from them, we decided to take them to small claims court. They never showed for court and therefore a judgement was issued in our favor for reimbursement of $ 3370 plus court costs. We have contacted them again trying to get our money back and have gotten no response.
Overall, I recommend never using this company. They agree to your budget and once they receive your initial payment, they increase their prices. They use a bait and switch method. VERY DISHONEST AND UNTRUSTWORTHY COMPANY!!! I WOULD NEVER RECOMMEND THEM TO ANYONE!