Rooms for a Prince and Princess

Amazing shop bought all my kids furniture from Adam and Natalie… Romina is amazing quality and people have no clue. We looked at Bellini and found out that it was all made in China. Check this store out.

I love this store, when I was pregant and my husband and I first went to buy buy baby we where so overwhelmed! I told him we needed to find another place to register for our baby and a room for a prince and princess was it! From the moment we steped in I felt at ease everything is so well organized and they have EVERYTHING you need! The sales people are very knowledge in their products. I got our baby furniture and stroller and car seat and bedding and the list goes on. Its so nice to deal with people who care about you and treat you right the owners where very helpful and really worked with us I loved how they do beatuful custom bedding you can design everything you want. They had such a wide range for bedding and furniture and clothes and toys!

We had a very good experience ordering high end custom furniture from this store. The order came in correctly (which is a different experience than when we ordered the same type of furniture at another baby store in Miami). In addition, the delivery crew was on time, pleasant, did not damage any furniture, and explained all the pieces they had delivered and appeared knowledgable. The day we ordered the furniture took a little longer than I would have liked bc they were trying to sell us other baby items which we declined.

The customer service here is disgusting. It’s unfortunate when an owner will quote you a discounted price one day and literally one day later, her staff will not only refuse to honor it, but also won’t be apologetic in the least about how poorly organized their store is. It’s really a shame, because this store has a great selection of items for a nursery/​kids bedroom, as well as a ton of cute gifts to give. I would highly recommend NOT wasting your time here. They will not stand behind their word or your purchase.

I went to this store last week because I need some new furniture for my daughter. The merchandise is gorgeous, but the staff is extremely rude. YOU WORK AT A CLOTHING STORE. You aren’t better than me or anyone else who walks through the door. I was in the store for 25 minutes and I was the only customer in there (I wonder why) and neither of their employees would even look at me, let alone actually greet me or offer to help. I walked out and I’ll give my thousands of dollars to someone else. All the reviews are consistent: Do not go to this store.

Horrible customer service. The man that works there is very rude and they are unapologetic. The women are nice enough but pretty unorganized. Cute stuff but would not recommend– mostly because of how rude the man is. And from reading the other reviews, the general response to complaints is to attack the customer rather than offer to make it right. For me, that’s reason to not go back. If they improve their customer service, it could be a great store.

I find the result from below complaint troubling. I know who wrote the review as the individual went through a terrible time buying something for my daughter. Their name is not Amy and they don’t work for Bellini. Am sure you can have an Internet expert track the IP address from where both her message and mine originated and it will be clearly apparent. My best advice is to A) fire the new person you just hired from Bellini as she is creating drama and lying about something that did not happen (strange since it will be easily proveable) and B) be open to constructive criticism since ultimately, you have great products but employees aren’t helpful. The alternative is you can be stubborn, attack posters on Unilocal and ultimately go out of business. Either way doesn’t impact me. It’s strange to get feedback and attack the customer but it’s a free world. Best of luck!

I find this hysterical … the comment below. This was an actual customer, and it shows how horrible the employees, and owner is that you could not simply apologize for the negative experience I had, but rather blame it on someone else and threaten a law suit. This post was also written about six months ago, the fact the you are just not writing something back is gross. Again, more of a reason I will never go back and will let everyone else know the same. Grow up.

The name is fitting because they have everything your little prince and princess could need from super cute furniture to layettes to strollers. I could have easily walked out with at least 50 things, but getting it back to Chicago would have been challenging.
For those who live in the area I highly recommend stopping in here for your nursery needs. The people who work here were extremely attentive… perhaps almost too attentive following us around the store asking us if we had any questions. They seemed knowledgable about all the products and even followed up with a phone call a few days later to answer questions about the crib and dresser I had my eye on for my little prince.
It’s also a great place to pick up baby gifts. While I decided it makes more sense for me to handle all my nursery needs in Chicago, I may go back the next time I’m in South Florida to check out their toys and clothing. They have an impressive collection of kicky pants, which just happens to be my little princess’s favorite line of PJs.

Horrible, horrible, knowledge of the products they are supposed to be selling. Staff is stand offish! They try to sell you over priced items you did not have intentions to buy.