Einstein Bros Bagels

This location is a breath of fresh air compared to their yamoto location. Got a warm greeting from multiple staff members when I walked in, the store was very clean and I got my bagel quickly! Not much more to ask for. The management is doing something right!

I will never go to Dunkin Doughnuts or Starbucks again!
I come in the morning before work for a bagel and a latte.
and for a sandwich at lunch. Cant get enough of it all

Just built last year and not maintained well at all. They ran out of coffee filters and were not able to make coffee after we made our purchase. Publix is 3 blocks away!!! Most bagels were out of stock and the men’s room was out of order.
Too many other breakfast places in Boca that are much better.

Close to my work I like that they have a drive-​thru. I tried the Tuna on an everything bagel and it was very good. The tuna was fresh and had just enough mayo.

Horrible customer service! The bad attitude of the guy at the cashier made me not wanted to go back again.

I go to this location almost everyday and always get the same exact drink. Sometimes the drink is made horribly but I usually let it go… Today though I mentioned something to the drive thru attendant Erica and mentioned that my white chocolate mocha tasted like regular coffee with milk. She was very short with me and said «it is coffee». I told her that I understand that but it doesn’t taste like a white mocha. Her only response to me was «well that’s how we make it» no I’m sorry let me re make that for you or anything. I know what it is supposed to taste like and she was rude and didn’t want to help me only continued to talk to me like I didn’t know what I was talking about. I am very disappointed with how this person acted towards me and I will be reconsidering where to get my breakfast and my families breakfast as well because of her.

I used to go to this store a while back, when the staff were rude and terrible (literally arguing amongst themselves in the kitchen area). Just popped down there, however, and was pleasantly surprised to see new, much improved staff – very welcoming and hospitable.
Much better staff than there used to be. Well done management!

Used to like this place until I ran into Maudeline! Worst employee! Asked for some hazelnut coffee and she said she had to ask and see if she could make some more. Then completely ignored me. Had to ask another employee for coffee.

I come to this location at least 3 – 4 times a week. The first couple of times that my order was wrong, I just dealt with it. Multiple times I have received iced tea (which I hate) instead of the iced coffee that I ordered. By the time I realize it, I am half way to work and unable to turn around. I have thrown at least 3 full coffees or I should say iced teas in the garbage. My bagel has twice been a complete mess (so i stopped ordering breakfast), and to top it all off the staff at the drive thru is not friendly. I am uncomfortable and brace myself every time I pull up to that window. I will say I have gone into the restaurant twice and both times I was helped by the same gentleman at the register who is the best employee that they have there, he is extremely welcoming. Today, the woman at the drive thru acted like me being there was an annoyance to her. I have to talk myself into coming back to this place because it is my only stop on the way to work. But this morning was my last time. Today I had to throw out another coffee because it was apparent that they had accidentally poured iced tea, and when they realized their mistake, they just filled the rest of the cup with iced coffee mixing the two, it was DISGUSTING. I was so excited when this location opened up and it was of the nicest ones I have seen. But due to the bad service, and constantly getting my wrong order, it is highly doubtful that I would return. Saddens me because I used to LOVE Einsteins.

Rude staff!!! Rude last time I came but figured I’d give them another shot and VERY rude this time. Also got my order incorrect even after I asked if they understood and he said I always understand. Never coming back!

HORRIBLE!!! The staff is rude as can be and they NEVER HAVE BAGELS!!! I will never go here again. They literally took bagels away from my bag because supposedly other customers ordered before me.
Did you know they also THROW AWAY any bagel not purchased by 3? There is a homeless shelter a half mile away they could easily donate to but they don’t! Do not give them your money!

One of the nicer Einstein locations. Bagels were really fresh, the location was clean, and the staff is nice. Easy to get to and the drive through is a nice addition.
The bagels are better than any other chain but definitely there are some local bagel shops that out do theirs. The big thing to come here for are the specialty bagels and cream cheeses — when I’m craving a super cheesy asiago bagel or something with a sweet cream cheese, like strawberry, this is where I come.

I usually love Einstein bagels, but this location has failed me. This was my second time ordering from this location. I ordered a nova lox bagel to-​go and received a mildly burned bagel and also discovered three short, black, curly hairs! Not just one hair, but three individual curly black hairs dispersed on the bagel, which is the exact opposite of my hair type and was clearly from an employee. I am completely repulsed. I will never order from this location again.

I guess when it comes to a chain like Einstein Bagels, if you like what they offer (bagels, spreads, lots of varieties of sandwiches on various types of breads in addition to bagels), pre– made salads, varieties of fresh juices, bottled waters and drinks, chips, fresh fruits, fresh coffees of various strengths and favors), then a review should focus on 1) staffing 2) speed of getting in, ordering, getting food, getting out and 3) cleanliness of store. Their bagels are OK, cannot compare to Brooklyn a Bagel places popping up, though.
I’ve eaten at Einstein a Bagels before, and this new DRIVE THROUGH location can be entered from DIXIE HIGHWAY if traveling north or FEDERAL HIGHWAY if traveling South, opposite MIZNER PARK, near Palmetto Park Road. I guess they expect the majority of their clients to enter off Dixie as they travel north, as they use Dixie highway as their formal address.
This location replaced one which was on the corner of Palmetto Park Road and Dixie a Highway for many years. That location was always crowded, mostly with seniors and locals, was small, and I found it to always be dirty. Their parking lot was a challenge to get into and out and not easy to navigate.
This location has a DRIVE THROUGH, has lots of parking spots, and has tables inside to seat about 40. It was very clean, with lots of staff, and while I was there at around 1 pm midweek, at least 3 different people were wiping tables clean, maintaining the self-​self coffee station in spotless fashion, and taking orders at the drive through window and interior line-​up.
It seemed heavily staffed, both with the number of people and the size of those working there. Like there were some real truck-​driving looking women and mountain-​climbing looking guys working there. Not your SBUX tatted young boys and girls over espresso types. It was different and fine, I’m a diversity fan folks.
The guy who took my order made direct eye contact, had a smile on his face and seemed happy to be there. Let’s give credit where credit is due, folks. And he spoke clearly when eliciting my side orders and beverages.
The food was prepared as requested, tasted fresh, and when ready, the food preparer came from behind the counter onto the floor, called out «Max» and walked the trays over to my table. Like people, what more can you ask for? I almost felt special!
Calorie counts are listed on all sandwiches and I like that. They also offer thin bagels for your sandwiches if that makes you feel better, healthier, or whatever tweaks you that day.
Oh, they really offer a lot of different strengths of their freshly brewed coffees, including hazelnut, white chocolate, mocha, a neighborhood blend (now what would that be for East Boca? I’ll behave and not go all Marqus-​bashing).
My only negative observation on this visit was a men’s room with urine all Over the floor near and far from the toilet and a towel dispenser roll which was totally empty. When I brought that to the attention of the 6 foot mountain climber guy at the register, (I actually said: «there’s piss all over the floor and the paper towel unit is totally empty, bro»,) he promptly left the register, carried a wet mop into the bathroom, along with a huge roll of paper toweling, and mopped the floor.
He proceeded to our table after doing this and offered me paper towels, which I thought was thoughtful and adorable (I declined), and then couldn’t stop wondering while I ate my yummy sandwich if he thoroughly washed his hands after mopping up the floor, and returning to the register, and why he didn’t have a pail of water with the mop in it, as opposed to carrying that mop to and from the bathroom.
Of course, I then discussed with Den, stating that if I were manager I would have designated staff clean the bathrooms a dozen times a day and never carry the mop through the store like that. I guess when you’re a clean freak married to an RN whose favorite cleaning item is pure Clorox, and you carry those antiseptic wipes and use them after pumping gas and using ATM machines, it’s part of the thought process one engages in.
Bottom line,
I’d return. And check out the bathrooms before I order.
They always email discounted offers if you join their club, and the register receipt usually offers a discount or free coffee on the next purchase.
They open at 5 AM, Monday through Friday, so if you are on the way to work and need a drive through for coffee or food, they are the place. Not many places open at that hour.