Boca Raton Pediatric Dentistry

FOR THOSE READING THESE REVIEWS, THE PRACTICE HAS CHANGED OWNER… I went there 8 months ago, and though I didn’t experience a problem they DID extract several of my two sons teeth. The staff was great back then, and the dentist was a young guy with muscles (forgot his name, something middle eastern) was a bit stand offish but NOT rude. Did he take out teeth that weren’t supposed to come out (?) I can’t say. Maybe I SHOULD have gotten a second opinion but too late now. WENT BACK AGAIN TODAY JAN. 5TH 2016, and the office has changed hands. Mostly the same great, friendly staff but the dentist was beautiful and friendly young lady named Dr. sugar. Very appropriate as she was very «sweet» and made my boys feel at ease. The hygienist cleaned their teeth, and Dr Sugar said «no cavities» and that all was good. If you haven’t been recently, give it a try :-)

My six year old niece went in today for a tooth extraction and her appointment was scheduled for 3 p.m. When my sister scheduled the appointment she expressed that both her and I would be present for the procedure. I requested to leave work early so that I could make it in time for the appointment. I arrived at 2:45. I work at a doctors office so I understand and am used to doctors running behind. But this appointment was for an extraction, not just a check up. At 3:35, I went to the front desk and asked the young lady behind the desk if she knew how long it would be because it was already almost half hour past her appointment time, she asked me my nieces name and said that she was next and she would be right back to tell me how long it would be. I was left to stand there for five minutes before I sat down. At 3:50 I went up to the desk again and another woman was standing there, I asked her how much longer it would be because it was almost an hour past time, she said I’m going to find out I’ll be right back, so I asked should I sit or just wait here for you? She rolled her eyes at me and said I’ll be right back in going to find out and looked at another young lady that was answering phones and rolled her eyes, I couldn’t believe the level of unprofessionalism. The lady then came back a few minutes later to let me know that they were cleaning the room and that she would bring my niece in shortly. When we were called all three of us stood to go to the room and they stopped me at the front to tell me that only one adult was allowed in. So I sat in the waiting room. About twenty minutes later the front desk girl called me to the front to take me back to the room. Apparently they had informed my sister that once the first extraction was made she could swap with me so that I could be present for my nieces second extraction. I was walked back to the room and yet another staff member came in to see why I was there. When we explained what was previously stated to my sister, and I expressed that I couldn’t believe how rude everyone was being to us, the woman answered with: you know it’s very difficult to deal with parents that have attitude because you all are unpleasant with the front desk and then the doctor comes in and you are so nice. I couldn’t believe that these words were even coming out of this woman. I asked: are you saying I have an attitude? Your staff was rolling their eyes at me when I asked a simple question. In my book that is plain rude and disrespectful. she went on to say I didn’t roll my eyes at you did I? My manager did. I was at a loss of words. She left the room and I stayed with my sister until the doctor came. The doctor came in and said: okay what’s her name? the assistant said: A****. Then the doctor said okay one of you has to go! Did not even introduce herself, to us or my niece, my sister asked kindly if we could both remain because my niece was very nervous, her answer was: no! Only one adult! We keep it consistent here! Always consistent. I walked out and went to the waiting room. I could not believe it. We ended up leaving the office at 5:15. I do not recommend this office to ANYONE. Negative experience from beginning to end. Sometimes the doctor is so lovely that it makes up for having to deal with a less than pleasant staff, but the practice as a whole was negative. I have never met staff with such Terrible bedside manner. We will not be returning.

The Hygienist was a nice girl. The doctor was not pleasant at all. He was very rude and had zero bedside manner. Now my young son is afraid of the dentist. Great job!

I wish it was possible to write a review and give ZERO stars because that is what this place needs. I had a bad feeling about the place as soon as I walked in the door! I told one of the assistants what was wrong and she pretty much ignored everything I said. It wasn’t until they got ready to clean my son’s teeth that someone actually paid attention to what I said and went to get the doctor. The doctor who looked like he had no clue what he was doing and possibly just graduated school a couple of months ago! This is the worst place I have ever been to and I would never bring my child here again! I suggest you don’t bring yours and find somewhere else to go. somewhere that listens to parents and doesn’t do whatever they want!
Oh, and like the previous review, I heard them tell at least 2 other parents that they needed to pull teeth and that the child had a cavity on just about every tooth! I suggest a second opinion before you let them do anything!

My daughters have been to this office for 3 cleanings (My insurance sent me here) and I was pleased with the dental assistant who performed the cleaning on my daughters as she was very kind and caring. However, I can not say the same for the dentist who saw my daughters. The last straw was yesterday when Dr. Paola Correa told me as a matter of fact that my daughter had a cavity on either side of a molar meaning they would have to put a crown on it. This diagnosis was very easily thrown at me from her quick glance at the x-​ray image on her computer screen. I did not feel 100% about this procedure being done and since I was feeling confused and unsatisfied with her diagnosis, I decided to trust my instincts and get a second opinion. I am so glad that I did because it turns out that the x-​ray images taken here were very dark and the 2^nd opinion stated the dark image could cause the dentist to easily mistake the dark spots on the x-​ray for cavities. This second doctor first inspected my daughters teeth, and seeing no visual sign of a cavity, she recommended another x-​ray which confirmed my daughters teeth were strong and healthy and there was NO CAVITY PRESENT AT ALL. I really dodged a bullet there and am so thankful I decided to get a second opinion. I can’t believe they can just toss around dx like that based on an image AND just go ahead with a procedure that would have been soooo unnecessary. Making decisions for treatment just like that is negligent and I do not recommend this place at all!

Stay away!!! They lie about your kids having cavities so they can cash in for money! Had a second and third opinion with other dentists and my son had no cavities! Please beware, they will tell you all sorts of lies so they can charge your insurance! Horrible, they should be sued.

I like this office and staff.
Compliments to dental assistant (Lisa?) who in the past took such good care of my son when he had nitrous. Super sweet girl.