well after numerous calls to twc and about 2 weeks of issues i thought it was good to go!!! well the bill comes and quess what charges that i was not told about to the tune of $ 29.99. so hear goes the calls again, after 10 min. on the phone and a review of my account i get a credit. if you don’t check the bill you could be paying for hidden charges. the worst company to deal with. wish i could sue them. stay away from this company!!!