Wake and Wheel

Wake and Wheel is Awesome! I knew of them through their support with local community events. Mike and Ian are super helpful. I’m new to riding and just got into pump tracks/​BMX for cross training purposes. They helped me find a Bike. Gave me a supper good deal. They even were willing to come over to my place and give me pointers on how I should shape and dial in my pump track. I can’t think of a company that is so actively involved in the community and is a positive testament to their establishment. From wake, skate, BMX, MTB, and any active outdoor sport, if they don’t have it I’m sure that The Guys at Wake and Wheel, will some how help you get it!
So impressed! Thanks for your support and help!
Not just a business! A life style!
These guys truly care!

Excellent service from Ian and the team, who found us paddle boards at short notice and delivered them to our location at the lake. Thanks guys!

I was up in Blue Jay/​Lake Arrowhead this weekend for the Tour de Lake Arrowhead. I contacted the bike shop at about 3:30pm on Friday and asked him if he could help fix a mechanical issue before the ride on Saturday. I told him I would be up at 5pm and he said with a very negative attitude, «Great. Right when I wanted to leave.» Now let me tell you, registration for the ride was at the bike shop starting at 5pm.
When I arrived at the shop, the employee, who never said a word to me or told me his name, was attaching a water bottle cage to a bike stem. I introduced myself and said I was the guy who talked to him on the phone. He had a look of disgust when he looked at me. I asked him if he would be able to still look at my bike and he said again with an attitude, «I got two bikes ahead of you so you’re gonna have to wait.» I said I had no problem waiting and asked how much he would charge to look at it. Again I got the same look of disgust and he said, «I can only do one thing at a time.»
I immediately walked out and decided I would not give this guy one dollar of my hard earned money. I am someone who always supports local bike shops but NO WAY would buy anything from this shop. His negative attitude, especially on a day when people are coming to take part in a local bike event was outrageous.

Mike is awesome, he totally hooked us up with some great trails to go mountain biking on. He really knows the mountain, and since we just recently moved up here we really appreciated the guidance. We got some new tires for our bikes, which worked great on the trails.

I have mixed feelings about this review. I somehow feel like maybe I came in on a bad day for them or myself, but I felt like I should say something.
I came in with my family to find a bike for my 8 year old daughter and maybe find a used bike for myself and things just didn’t go very well. When I came in with my family we were seen but not initially greeted. It appeared that the lone person working in the shop was repairing a bike with another customer/​friend in the shop with them. He greeted us a bit late and I told him that were coming in to look around and he said «Cool» and we then began looking around the shop. Their was a collection of what appeared to be new bikes with no prices and some used bikes with a mostly mountain biking centered inventory. At no time did the man working on the bike step away from working on the bike he was on or stop talking to the person he was with. We were the only other customers in the small store. We milled around for about 5 – 6 minutes and I asked a question about the used bikes and mentioned that we were looking for something for my daughter and he answered that some of the bikes were bikes they were working on and others were for sale, but the man still did not separate himself from his work and continued speaking with the other person. We waited for another 7 – 8 minutes hoping that at some point he would come out and assist us and then we just gave up and walked out with nothing more said. They both smiled at us when we left, but that was it. I’m not sure if he was just too laid back and was trying not to pressure us or that we needed to demand him to help us or not, but it just didn’t feel like they wanted us there or cared whether we wanted to buy anything or not. The place could be the best bike shop around, but we sure didn’t experience it today.
I wish things had gone down differently. I feel disappointed because we were ready to start buying bikes for the family and we like to shop local, but I just can’t see myself ever going back. I work a job that is highly customer focused, so I know there are many things that spoil the experience coming from both sides of the equation. It’s a shame that this place just didn’t work for me and my family.

Went out to bike at dogwood for a bachelor outing and couldn’t be more satisfied. Mike was very chill and was willing to help in any circumstance:
— we didn’t have a way to get the 5 bikes up to the campgrounds so he offered to take the bikes in his truck.
— we got a flat and a loose headset so he made two trips back to the campground to fix it up.
— he even let me use his personal bike since he didn’t have a 5^th bike available at that time.
The rental prices are definitely affordable and worth the entire session. I’d recommend anyone looking to bike around here to stick with this place.

As an avid MtB rider, I always stop by a lbs to meet and, most often, purchase needed items. While entering this bike shop my friend and I were not greeted. The shop attendant was helping a customer, no big deal. Then came the «can I help you», with an attitude. I said: «yes, just interested if you have any info on the local trails, as I’m not from this area». He said: «aren’t you going to buy a tube or something!». My friend and I were quickly turned-​off and said «we will look around and see». He walked away and rudely said «go on our website».
I would not recommend this shop to anyone. And I didn’t get the feeling they are geared toward MtB riders anyway. Seemed like kind of a lame shop. Stay away!

Decided to get out and live life on my birthday. Stopped by Wake and Wheel and met an awesome dog and an awesome owner and ten minutes later I was out the door with a map and a bike. The Mountain Bike I rented was an absolute beast and my brother n law enjoyed his. The trail he recommended was everything I wanted out of a tough and awesome trail. I cant say enough about this business, there product and the service they provided. If I am ever in the area again, I will make sure to come back and visit. check them out

Love this place. Mountain bike I rented was terrific. No second rate gear here. Owner was extremely helpful and checking where we were going in case I wanted dual suspension. Owner friendly and courteous. Pricing reasonable. I would rent here again for equipment for all seasons.

I love this place! Mike provides First Rate Customer Services. I leave my bikes with him knowing that when I get them back, they are in the best condition possible. His knowledge of the area and straight-​forward advice is invaluable. Stop by and give Buzz (his Dog) a Pat on the head.

Mike is so very helpful and nice. He went to a lot of trouble to find me the perfect SUP (Stand Up Paddle Board), the best paddle and then deliver the second one I just had to have. He built my husband’s Mountain bike like a pro. If they don’t have it in stock, they will get it for you. It is such an awesome addition to our community. Also my daughter got the perfect Snowboard boots here. Great for all of your adventuring needs.

Nice little bike shop if you need some gear or a tune from a guy that knows what’s up and won’t rip u off. Also does stand up paddle board rentals which is really fun in the summer.

This a great «small town» store. We have purchased several bikes from Mike, he tunes them up and is very knowledgeable. I would definitely recommend this store.