Tommy’s Pet Studio

I went into Tommy’s Pet Studio for the first time last week in search of something to help my dog who hasn’t been feeling well. I normally would go down the hill to Petsmart but didn’t have the time to. And I am SO thankful I did!!! I was immediately greeted with a warm smile from the lady working in the store. She asked how I was doing and if there was anything she could help me with. I explained what has been going on with my Corgi lately to see what I should do. Kirsten not only listened to my long story, but actually asked more questions about his symptoms to make sure she fully understood what the problem was. She truly seemed to care about me and my fur baby. She recommended a few things; one being a probiotic and another was a better quality food than what I was feeding him. Not once did I feel like she was being a salesperson and trying to push something I didn’t need on me. Kirsten was very knowledgable and genuine. I fully recommend going to Tommy’s for your pets needs. I’m happy to report my Corgi, Marley, is doing much better. I will always go see Kirsten at Tommy’s Pet Studio instead of Petsmart from now on.

Oh wow! If you need a smile or a friendly chat, the folks here will certainly share one with you. Amazing, friendly and helpful is an understatement.
They were knowledgeable about the food, toys, and care products they carry. They listened to my pets needs and adequately assisted me to the best possible solutions.
My pets have never been happier! I’m happy they cared for the well being of my furry family members.
Cost-​wise: you will pay a little more, but hardly enough you would notice after the amazing customer service they offer. I normally take stars off if pricing is higher… In this case, I wish I could give an extra star.
Thank you everyone there at Tommy’s. You make all our days a little brighter — and our pets tummies full with great advice.

I was surprised and touched at the degree of interest the employees showed in my situation. I have 4 cats, one is on a special diet, etc., and they gave me wonderful amounts of free samples to help me decide which to feed my menagerie. Very clean store with a good atmosphere and caring staff.

Great little pet shop! I special order my dog food here, and they are always friendly and helpful! Prices are similar to other specialty pet shops down the hill, so I continue make this my main pet store.

A very friendly pet supply shop. Prices are higher than down the mountains, but it’s so convenient having a pet store up here. Selection is good for the small size of the store.
It’s my new go-​to.

Love this place. Staff is GREAT! I have 4 chihuahuas and 2 labs. They love the duck feet which are priced right! Some chews for large dogs run $ 12.00 and up so, I’m still working on that one BUT, my small dogs got their Halloween costumes there during a GREAT sale. The specialty foods are great because Rite Aid and Staters don’t carry the higher end dog foods and my dogs can get fat fast so, thank goodness. Plus, most dog food vendors have a buy 10– get one free type of program and the staff is great in keeping track of my purchases. Love this place.

Nice staff. Helpful. Easy transactions, no complaints.
Small shop that does a great job of stocking most things you could need for all kinds of pets. I very decent selection of quality dog foods. If you are here and need anything for your non-​people babies, go get it here, they will have something that fits the bill.
Winter note: is you best buddy cold? Probably. Go get them a hoody and make um feel special. Awesome hoodies for dogs, they love em!
Only complaint for me would be the larger than usual markup on inventory, for dog kibble in specific. Sometimes it works that way shopping on the mountain we pay a penalty price ($ 15-​$ 20 more per large format bag) for not buying our goods down the hill and trying to support local businesses. I’m positive it isn’t the extra cost of gas for delivery that drive the prices so high, it’s a business choice up here called «because we can».

While their grooming staff is very nice, the girl behind the counter is a mess. She was downright rude, paying more attention to a customer’s dog than she was to the customers.
They carry my brand of pet food, but it’s priced nearly twice what I pay for it down the hill.
If you want local business, start by treating your customers right and then, lower your prices. Even with gas factored in, it’s cheaper down the hill and the people are nicer!
Don’t waste your time on this place.

Tommy’s is small, but carries the Orijen my spoiled Black Lab craves, and is priced lower than the lowest price I’ve found online. A great selection of pet supplies and staff that is knowledgeable and Friendley.

Nice little store. Friendly staff. Difficult to make grooming appointments, since you have to call groomer at their home the majority of the time.

Tommy’s is great! They are competitively priced and the customer service is personable and knowledgeable. They will special order any food they do not regularly have in stock, and have a wide variety of treats, toys and other necessary pet items.

Polite and informative staff who always say thanks for coming in each and every time I shop there. Who does that?!! Its because of this attitude that I continue to shop there and use their grooming services. I recently had a bad experience at my down-​the-​hill groomer. Thankfully, I was able to get my dog to Michelle pretty quickly and she did an outstanding job in grooming my American Eskimo. I will patronize this shop as much as possible. Thank you, Michelle, for taking good care of Bodhi.

We were off for a weekend to Big Bear when we realized we forgot our dog’s food. Hans is a super picky eater and will only eat Stella and Chewies. After trying a few other places that didn’t have much, we stumbled on Tommy’s, right outside of Lake Arrowhead in Blue Jay. What a surprise this place is! They carried Stella and Chewies and other higher end brands like Origen with a decent selection of toys and treats (blue buffalo and Paragon) too. They also carried cat stuff and I think they did grooming. The woman working that day was very nice. I was surprised not to see this place in Unilocal,so here it is.