Steve’s Auto Care Inc

I’ve been going to Steve’s for a few years for my inspections now, and do not plan on going anywhere else for the foreseeable future. Steve is super honest with work that needs to be done, and is also very friendly to deal with, which is far from what I’ve experienced in the past at other shops. I will definitely keep recommending Steve’s to friends and family.

Great customer service!!! Especially the staff up front!!! Will deff recommend to others!!!
Keep up the great work everyone!!!

We tried Steve’s twice. We should have learned our lesson the first time. The first time we had our car inspected and also needed a coil replaced. Steve’s prices seemed high compared to other places; however, such is the nature of ‘labor charges’. When we left, our back tail lights were out. While not a big deal, the lack of attention to detail paired with high prices was bothersome. Our tail lights were working when we brought the car in for service.
Our second visit consisted of another replaced coil and an oil change. This time, Steve called us after test driving our car (after the previously mentioned work was completed) and said that while driving he heard a ‘loud pop’ and that we now needed roughly $ 700 in break repairs in addition to the previous work. Now, we know nothing about cars-​are completely at the mercy of Steve/​every mechanic we go to– but really, as he was test driving he heard a pop and we now need $ 700 in addition to our other repairs!!!
We ended up saying no thank you to the repairs, picked up our car (which is driving 100% fine) and drove far far away. We’re not saying Steve isn’t honest but it didn’t sit well with us that upon taking the car for a short drive we were then told we needed an additional significant repair.
We wish Steve and his crew all the best but from now on we will keep on our search for a mechanic we feel we can trust with strong attention to detail.

First time customer. I found a $ 50 for $ 75 deal on Unilocal so I thought I’d give Steve a shot at inspecting my car and changing my oil/​rotating tires. I interacted with the actual Steve, his staff was very friendly, and I got out of there in under 2 hours without paying a lot. The nearby Burger King, which is clean, has wifi so I just watched Netflix and drank coffee.
Compared to the mainstream auto garages, this was a great option. The manager is even on Unilocal so he understands the power of today’s consumer and how important it is to make them happy. Great place!

In the last week, expensive-​smelling odors started wafting from the engine into the interior of my beloved blueberry Mazda. With my half-​baked auto knowledge (one part easy backyard mechanics, one part panicky Internet research), I suspected it was the dreaded head gasket blowout. On my extremely strict subsistence budget, it might have spelled the end of car ownership for now.
Steve’s Auto came to the rescue, and their diagnosis – that the mysterious sludge in the radiator was not the feared «chocolate milk» symptom of contaminated coolant, but rather the result of my failure to flush and fill the antifreeze for the 40K miles I’ve owned the car – was far, far less expensive to fix. Steve suggested keeping an eye on the temperature to make sure that there really isn’t a leak somewhere, but for now the blueberry Mazda is still truckin’ at 157K miles. (And the fact that he was able to deliver the diagnosis without an ounce of judgmental-​ness was awesome. And the job was done quickly and reasonably.)
Every time I’ve gone to Steve’s over the years I’m been impressed with their fairness and professionalism. This instance, I was already prepared to hear the worst, and a less scrupulous garage might have tried to take advantage of that.

Steve has been my only mechanic for 11 years. He distinguishes himself by honoring prices quoted (even if he needs extra time) and fully guaranteeing his work. I’ve had a few major jobs completed, always with full appraisal up front and honest review of options. I always trust his recommendations on what should be done immediately or what can wait until next time. An honorable man.

Having some dubious auto repair experiences elsewhere in the past, it is a relief to have found Steve’s. Over the past 18 months, we have had both our cars serviced, with basic inspection as well as some major repairs and found the work done in a timely manner with reasonable estimates — and final bills.