Stop & Shop

The seafood manager is completely rude. I come here too often to receive the treatment that I received today. I cam to get 2 bags of crab legs steamed and her reaction was damn do you see the sign. The sign that read they close at 8pm and the time I arrived is 730pm which leaves her an half an hour to do her job. However I said to her well it’s only 730pm and the sign says you close at 8pm and she says don’t start with me remember I’m the one who’s cooking your food I don’t know what that was suppose to mean however I wanted to jump over the counter thank God for counting to 10… SHE’S ABSOLUTELY RIDICULOUS

Please clean your bathroom more!
What I just witnessed in your bathroom was disgraceful!
I have seen better bathrooms in other countries which says a lot.
You have a sign up that says if this bathroom does not meet your expectations let us know
This is me letting u know that bathroom was shameful

This stop and shop is definitely more over priced than the one in south orange but that is not nearly as offensive as how freaking slow the deli counter is. The women that work there are SO incompetent they waste their time chatting instead of doing their job. I kid you not there were three other people besides me and I waited TWENTY minutes to even be acknowledged and helped. Totally ridiculous. Not to mention if you ask for anything expect them to go way over. I asked for ¼lb of low sodium boars head ham, because the stuff is expensive and ham does not keep well for long. How much did I get? Certainly not a quarter but nearly ½ a pound. That’s nearly double what I asked for. How hard is it to do your job correctly? I wanted to climb back there and just slice my deli meat myself! So frustrated. I will bite the bullet and drive a little further to get my stop & shop groceries because of how terrible this one is. Buyer beware!

this store is a clean, friendly and organized store. with the impending closing of pathmark which was 2 blocks away, i went down to bloomfield [ orginaslly to deals, but it was a long line so i left] i went to stop &shop and got their brand of ground coffee [french roast ]cheaper than what deals wanted for folgers i only paid$ 2.75 for a can which was very reasonable ok the sugar was domino and it was $ 3.49 for the can i will be buying 2 – 4 cans of coffee the next time i go there. hey you cant beat that price and flavored too! ok the hazelnut was &3.49 a can which really wasnt a bad price so ill get 2 of each hey store brands work for me im not entertaining royality to buy expensive brands and even if i were id still buy the cheeper brand hey maybe president obama may use store brands but when ever im in the area i will pick up a few groceries and bring them home. highly reccommend this store! go here if u havent already, u wont be dissappointed! try it youll like it!!!

This seems like a decent, average grocery store. It has a fairly large produce section, and the prices seem pretty on par for other grocery stores in the area. One thing I did like when comparing to others I’ve been to around me is that they sell live lobsters. Everything is pretty well organized. When I was over in the dairy area, an employee actually asked if I was finding everything okay. Typically I’m lucky to see anyone working on the floor, much less one that offers help, so I don’t get some of the bad reviews for this place based on those aspects.
I do have to say the parking lot gets crowded, especially since there are a few other stores in the plaza. The parking wasn’t too bad, but if you want to make a left directly onto Franklin, you tend to wait a while for clearance, and if you try to make a right onto the side street so you can make a left at the light, you get stuck behind all the people trying to make a let onto the side street. So getting in is easy, but getting out if you want to get left will be a bit of a traffic delay.
I don’t know if their aisles are closer to the register than most grocery stores, but since I am new to this store, Sunday afternoons are just awful. The lines stretch into the aisles so if you are shopping you can’t get around. If you pick a line and think you see a better one, you are stuck. It seemed like most aisles were open but it was still really crowded and slow going getting checked out. There are several check out yourself lines, but I don’t know if those go quicker than cashiers or not. Probably luck of the draw. Our cashier said she felt hers was the only line moving, so I don’t know if that’s true or they have really inefficient cashiers, but even if you have a great shopping experience then have to wait 10 – 15 in line, it really dampens the whole trip. I will come again at a different time, but unnecessarily huge lines can really be a deterrent when there are other options around.

I’ve started going here in addition to my regular Shoprite. The store is decent over all. Decent isles, Ok selection of items and fair crowds. The prices are slightly higher than other major markets like Shoprite and soon to be defunct Pathmark. The cashiers I’ve had here are pretty friendly but what hurts the experience here is checking out in general. It lacks that deluxe express check out that shoprite has but in place of that they have self check out. seems like a worthy competitor but it stinks. My last 2 visits here using it theres always something wrong and someone has to come and fix it. The last time I waited almost 5 min. For someone to come. On top of this they ran out of bags at several checkouts, though I usually bring my own bags. Lastly I noticed some of the displays don’t list the sale. I’ll see items on the end of the isle, usually meaning «hey these are on sale!» But I’ve seen it like this with no mention of how much it is. Even checking on it in the isle didn’t shed any answers though it may say so in the paper. I shouldn’t have to be bothered to find someone to ask. So it’s ok here, but there it could be way better.

I only come to this market only when I don’t feel like driving to Shoprite. Everything is over priced and there are so many ghetto people that work @ this location.

The prices at this place are OUTRAGEOUS! The ONLY reason I shop here is out of convenience and because they have Polar Seltzer water (of which I am an addict). I just bought food for one dinner, a few yogurts, fruit and seltzer and somehow ended up spending $ 75 dollars… for one bag of groceries! In addition to their high prices you do not get what you pay for. Their produce is pretty pathetic as is their meat selection. After today I will officially boycott this store and go out of my way to never shop there again. I cannot wait for the Foodtown to go in the Bloomfield train station. I am counting the days. I hope it puts this stupid store out of business. Oh, and they are understaffed and their customer service pretty much sucks! Lastly, I rented a Rug Doctor from this store once only to find out it didn’t work when I got home. You would think they would check these things before renting them out. Ended up getting a working one from Pathmark and ended up wasting two hours of my time in the process. Thanks Crap and Shop!

This is the worst store, the selection for produce is terrible, it’s expensive, and no matter what time of day you go you will wait at least ten minutes for the opportunity to check yourself out. They never have more then 2 or 3 cashiers working at a time regardless of holidays or time of day. I don’t mind bagging my groceries but waiting behind several people who don’t know how to scan themselves quickly wears my patience thin.

I concur with Jennifer M. I had a very good shopping experience today. This is not my every day store but I needed to go shopping early in the morning and this was the only store that was open before 8:00 am on a Sunday in the area.
Positives:
–Large, well-​laid out produce section. In addition, when I could not find any fresh mint, I asked one of the staffers and they brought me both a crate of loose bunches and packaged mint. So nice!
–Clean store shelves
–Staff that asked if I needed anything
–Easy parking
–Quick checkout
–Good hours
Negatives:
–Considerable traffic around the store can make it difficult to exit the parking lot
–Small selection of kosher items
–Does not carry white, free range eggs
–Lack of fresh squeezed juice
–Pandhandler blocked my entrance to the store.
The benefits outweigh the negatives. It is not/​will not be my regular store because they do not carry some key items for me so I tend to shop in West Orange where I can hit both Shop Rite and Whole Foods w/​in a short distance even though I have to drive about 15 minutes to get there.

I went to pick up a few items and as I am handicapped I elected to use the electric carts at the front of the store as I have difficulty walking. What I found was 2 filthy carts that were in terrible shape. I was also told I would need a key to unlock and activate them from the customer service counter. An employee did see me by the carts and offered to retrieve the key for me which he did, but on his return I was informed I would have to provide a form of ID” ie” drivers license and leave it at the customer service desk to be returned to me after standing in line and returning the cart. REALLY! This is a totally unacceptable and horrendous procedure along with an invasion of privacy and shows Stop and Shops prejudice and disregard for the difficulties encountered by disabled individuals trying to complete simple everyday tasks. Stop and Shop does not ask for «ID» from individuals who walk in the store and use a regular shopping cart so why only handicapped individuals Do they think we are thieves?.I opted to shop elsewhere and will continue do so unless conditions and procedures change. This is a form of discrimination against the handicapped. They need to step up and provide adequate safe and clean mobility assistance ready for use at will for those who require it. I have contacted their consumer affairs dept. and am awaiting a response and relevant resolution.
Anthony S
9÷20÷14

This place is getting worse and worse by the months. It is so frustrating too because I can walk to this store. It is also very close to my work as well as my husbands. We both feel the same way along with our coworkers. The store itself has good deals and is stocked well. They even added a decent salad bar a couple years back. Unfortunately that is where the positives end. I have given this store 101 chances. I have actually written the store manager over a situation I saw happen between a cashier and a pregnant woman. This place is a nightmare! I just give up. No matter what time you go there you can be sure to wait on line at least 15 minutes. Even self check out is out of control. Most of the cashiers are rude and unfriendly. Or talking to each other from one lane to the next. Usually complaining that they didn’t get lunch or they can’t wait to get off work. God forbid something is rung up wrong or you need stamps. You will wait on that courtesy line with the people playing lotto for another 20 minutes. I think they put the rudest people at that counter. I actually drive out of my way to another supermarket that actually has higher prices to avoid these lines and attitudes. My husband finally decided to do the same. It’s a shame really. I also think the nice shopping area they made years ago there is getting kind of crappy with the newly added rainbow shops.
Pros: parking, stock, sales with card
Cons: lines, rude staff, clientele, lack of management

My wife regularly shops early in the morning — 6am. She likes the large size of this store and the parking lot is large. However, she has stopped going to this store because the 2 morning cashiers are always grumpy, slow, unhelpful and my wife suspects one of them was trying to steal her coupons.
Wife stopped shopping here but gave it another try today. As soon as she saw the long lines and slow service, she knew that the rotten check-​out ladies were still at the store!
Wife arrives at clerk. Clerk walks away for four minutes without a word. No apology upon return.
Credit card swipe did not work on first try? Wife: «I will swipe again.» Clerk: «IT DOES NOT WORK. TAKE IT UP WITH YOUR BANK.»
And more!

Worst lines in the world! It doesn’t matter what time you go here the lines are long and never use the self scan. Many if they staff are rude and seem to be in another world not caring about the speed in which they check you out. Also the selection of groceries are sub par.

Rude customer service.
Overprice food.
Moldy produce
Terrible sales
LINES THAT STRETCH TO THE AISLES AND NEVER EVER EVER MORE THAN 2 – 3 CASHIERS OPEN, EVEN AT TIMES WHEN EVERYONE SHOPS (5:30 PM IS HELL)
Take the extra travel to shop rite, get your moneys worth and don’t spend more time on the check out lines than you do in the actual store

Apparently I’m the Duke here. sweet!

Here’s what this grocery store has going for it:
— It’s clean
— It’s organized
— Parking is not an issue
That’s about it. Everything else is a nightmare. From the outrageous prices to the long lines, I despise going here. The only reason Stop & Shop gets my business is because it’s the only major grocery store between home and work. If not for that, I’d be going to ShopRite every time.
How can you only have 3 lanes open at 6:00 PM during the week? That’s when everyone gets done work and seemingly when half of Bloomfield does its grocery shopping. Also, what’s the point of using the ‘Express Check-​Out’ at the deli before I start my shopping if my deli meats aren’t prepared by the time I’m done my shopping?
Because of the high prices, I want to say this store is nothing more than a good place to stop to get some basic needs, but even the «12 Items or Less» lane is backed up into the aisles every day of the week.
Avoid, avoid, avoid!

4.5
I dont know about everyone else but this place is great! Tons of organic product options without the Whole Foods prices. Wide aisles. Well kept Healthy/​GultenFree/​Vegan selection. It’s probably one of the best supermarkets around.
My only peeve to this place is the shortage of cashiers, even on the weekdays. This location is sandwiched right in between all three towns so traffic is always above norm.

Stores ok but some of the checkout clerks are horrible

Very clean but overpriced and I won’t dare buy full groceries from this place!!! Bakery I was very disappointed with my goddaughter 1^st birthday cake it looked nothing like the picture the cake was nasty I would never order from there bakery again!